Managing Your 21St Century Insurance Autopay: A Step-By-Step Guide

21st Century Insurance offers a range of convenient payment options for its customers, including the 21st AUTO PAY® service. This service allows customers to set up automated recurring payments that are deducted directly from their designated bank account, debit or credit card. To sign up for 21st AUTO PAY®, customers can visit the 21st Century Insurance website or call customer service. It's important to note that by enrolling in this service, customers confirm that they are the named insured on the policy, the account holder, and have legal control over the payment method.

Changing your payment method

21st Century Insurance offers a range of payment options for its customers. You can pay using ACH payments (checking or savings), credit cards (Visa, MasterCard, and Discover), debit cards (with Visa or MasterCard logo), and money orders.

To change your autopay payment method, you can follow these steps:

• Visit the 21st Century Insurance website or log in to your account through their app, if available.
• Locate and access the "Billing" or "Payment" section. This may be found under a broader "Account" or "Profile" section.
• Look for an option to edit or update your current autopay settings. This may be labelled as "Edit AutoPay" or "Manage AutoPay."
• On the next screen, you should see your current autopay details. Locate and select an option to "Update Payment Method" or "Change Payment Method."
• Follow the prompts to enter your new payment information. This could include account numbers, card numbers, expiration dates, or other relevant details.
• Review and confirm the changes. Ensure you agree to any relevant terms and conditions, and save your updated payment method.

It is important to note that 21st Century Insurance may have specific requirements or steps for changing your autopay details. Additionally, if you are unable to find the option to edit your autopay settings online, you can contact their customer service team for further assistance. Their contact information is usually provided on their website or within your account/profile section.

For security reasons, always ensure your browser is up to date and that you are accessing the correct website or application to manage your 21st Century Insurance autopay settings.

Updating your card's expiration date

To update your card's expiration date for 21st Century Insurance's autopay service, follow the steps outlined below:

• Log in to your 21st Century Insurance account on their website or through their mobile app.
• Navigate to the "Billing" or "Payment Methods" section. This may be found under a broader "Account Settings" or "Profile" section.
• Locate the option to edit or update your current autopay details. This may be labelled as Edit AutoPay or Update Payment Method.
• On the next screen, you should see your current autopay information, including the card details. Here, you will find the option to Update Payment Method or "Update Card Details".
• On the AutoPay details screen, enter the new expiration date for your card. If your card number has changed, you will need to enter the entire new card number.
• Review and confirm the updated card details, ensuring that the expiration date is correct.
• Save the changes to your autopay settings.

It is important to maintain accurate and current contact and account information, including updating your card's expiration date, to avoid any payment processing errors or unexpected fees.

Changing your bank account number

21st Century Insurance offers its clients an easy and convenient way to manage their auto insurance policies. To change your bank account number, you can follow these steps:

• Log in to your 21st Century Insurance online account: Go to www.21st.com and enter your username and password. Remember that both your username and password are case-sensitive.
• Navigate to the "Auto Policy" section: Once you are logged in, look for the "Auto Policy" or "Manage Your Auto Policy" section. Here, you will find options to add or delete vehicles, change your coverage, and manage other aspects of your policy.
• Locate the "21st AUTO PAY®" option: Under the "Auto Policy" section, you should see an option to sign up for or manage your 21st AUTO PAY®. Click on this option.
• Update your bank account information: Look for the option to update or change your payment method. You will need to provide your new bank account number and any other relevant details. Make sure to review and accept the terms and conditions for automated payments.
• Confirm the changes: Review your updated payment information to ensure that the new bank account number is correct. You may also want to contact customer service at 1-800-241-1188 to verify that the changes have been successfully made.

Please note that 21st Century Insurance accepts various forms of payment, including ACH payments (checking or savings), credit cards (Visa, MasterCard, and Discover), debit cards with the Visa or MasterCard logo, and money orders. Additionally, you can make payments online or through their Interactive Voice Response system (IVR) by calling 1-877-310-5687.

Cancelling your 21st Century Insurance policy

If you still want to cancel your policy, you can do so by contacting 21st Century Insurance's customer service. You can cancel your policy by phone, mail, email, or fax. However, it's important to note that you cannot cancel your policy online. Here are the steps to cancel your 21st Century Insurance policy:

• Gather the necessary information: Prepare your name, address, policy number, and other personal details. If you are switching insurers, you may also need to provide your new policy information.
• Determine the end date of your policy: If you are switching insurers, ensure there is a small overlap between your old and new policies to avoid a lapse in coverage. If you are selling your car, make sure your policy does not end before your car is sold.
• Contact 21st Century Insurance: You can contact them by phone, mail, email, or fax. The email address for cancellation requests is [email protected] for California residents and [email protected] for non-California residents. The fax number is 1-866-447-2611 for non-California residents and 1-800-842-3057 for California residents. The mailing address for cancellation requests is: 21st Century Insurance, PO Box 15510, Wilmington, DE 19886-9252.
• Pay any cancellation fees: 21st Century Insurance typically charges a cancellation fee of around $50.
• Confirm the cancellation: You should receive confirmation of your policy cancellation by mail or email. Contact 21st Century Insurance if you do not receive confirmation by the agreed-upon date.

It's important to note that you must have new coverage in place before cancelling your old auto insurance policy. Driving without insurance can lead to legal consequences and fines. Additionally, there may be a cancellation fee for ending your policy early, so be sure to review the terms and conditions of your policy before initiating the cancellation process.

Signing up for 21st AUTO PAY®

• Go to the 21st Century Insurance website and log in to your account.
• Navigate to the "Billing" or "Payment" section of your account dashboard.
• Look for an option to "Edit", "Change", or "Manage" your payment methods or settings.
• Follow the prompts to select "Auto Pay" or "Automatic Payments" as your preferred payment method.
• Enter the requested information, including your bank account number and routing number, or your credit/debit card details.
• Review and accept the Terms and Conditions, which outline the automated payment process and your responsibilities.
• Confirm your enrolment and ensure your payment information is up to date before the next billing cycle.

By enrolling in 21st AUTO PAY®, you authorise 21st Century Insurance to electronically withdraw funds from your designated account on the date your premium is due. This means you won't have to worry about late fees or writing cheques. Additionally, going paperless helps lower costs and benefits the environment.

You can also manage your auto policy online, including adding or deleting vehicles and drivers, changing your coverage, and obtaining ID cards or documents.

Frequently asked questions