Updating Payment Methods: Adjusting Your Hiscox Insurance Billing Account

To change your billing account with Hiscox Insurance, you will need to call them. Hiscox does not allow users to update their credit card, billing address, or contact information online.

Update credit card

To update your credit card details with Hiscox Insurance, you will need to call them on 1-800-591-9391. This is the only way to update your credit card information, as it cannot be done online.

Hiscox Insurance offers a range of payment options for its liability insurance policies, including debit and credit card (Visa, MasterCard, and American Express). You can choose to pay the full amount in one lump sum each year or pay on a monthly basis, with no additional fees.

Most changes to your policy can be submitted online and completed on the same day they are received. However, certain policy updates, such as updating your credit card information, billing address, contact information, and policy limits, require a phone call to their support team.

Hiscox also offers flexibility in choosing your deductibles and coverage limits to suit your business needs. Over time, you can contact them to adjust your limits of protection as your business requirements change.

Update billing address

To update your billing address for Hiscox Insurance, you can either call their customer service or use their service website.

Calling Customer Service

Call the Hiscox Insurance customer service number at (866) 739-0722. This line is open from 8:00 AM to 10:00 PM Eastern Time.

Using the Service Website

You can also use the Hiscox service website to make changes to your billing address. Here are the steps:

• Go to the Hiscox service website.
• Log in to your account using your credentials.
• Navigate to the "Policy" or "Account" section.
• Look for the "Update Billing Address" or "Change Address" option.
• Follow the prompts to enter your new billing address information.
• Review and confirm the changes.
• Log off or continue managing your policy as needed.

Note that you may need to provide additional information or documentation when updating your billing address, especially if it involves a change in state or country.

Additional Information

Most changes submitted online can be completed on the same day they are received. However, for certain policy updates, Hiscox may require more information, and you will need to call them to make these changes.

Update contact information

Updating your contact information with Hiscox Insurance is straightforward. The company offers several methods to do this.

Firstly, you can use their Webchat service to speak to a member of their team. This is a quick and easy way to update your contact details.

Secondly, you can send an email to [email protected] to update your details. It is important to note that this email must be sent from the email address that they already have on file for you.

Thirdly, you can call Hiscox Insurance on 0330 828 6193. This phone line is open Monday to Friday, 9 am-5 pm.

If you are a US customer, you can also call +1 866 283 7545 or visit hiscox.com/contact-us. For UK customers, visit hiscox.co.uk/contact-us.

Hiscox aims to complete most changes to your policy on the same day they are received.

Update policy limits

Updating your policy limits with Hiscox Insurance is a straightforward process. Here's a step-by-step guide to help you through the process:

Step 1: Log in to Your Account

To begin, log in to your Hiscox account on their website or mobile app, if you have one set up. If you don't have an account, you can create one using your policy information.

Step 2: Locate the Policy You Want to Update

Once you're logged in, locate the specific policy that you want to make changes to. You may have multiple policies with Hiscox, so ensure you select the correct one.

Step 3: Find the "Update Policy Limits" Option

Within your selected policy, look for the "Update Policy Limits" option. This should be listed among other policy update options, such as updating your billing address or contact information.

Step 4: Make the Necessary Changes

Click on the "Update Policy Limits" option, and you will be guided through the process of making changes to your policy limits. Provide the new limit amounts or any other relevant information as required.

Step 5: Review and Confirm the Changes

After you've made the necessary changes, carefully review the updated policy details to ensure that all the information is correct. Confirm the changes, and your updated policy limits will be applied.

Contacting Hiscox

If you have any questions or concerns during this process, don't hesitate to contact Hiscox directly. They can provide additional guidance and support if needed. Their customer support team can be reached via phone, email, or online chat, depending on your preference.

Remember, it's important to keep your policy limits up to date to ensure you have the appropriate level of coverage for your needs. By following these steps, you can easily manage and update your policy limits with Hiscox Insurance.

Add an additional business location

To add an additional business location to your Hiscox Insurance policy, you can either fill out an online form or call one of their licensed agents.

Online Form

You can submit a request to add an additional business location online by following these steps:

• Go to the Hiscox website.
• Find the "Manage Your Policy" section.
• Select the option to "Add an additional business location".
• Fill out the online form with the required details.

Contacting a Licensed Agent

If you need assistance or have questions about adding an additional business location, you can contact a Hiscox licensed agent by calling their customer support line. Their contact number is 1-866-739-0727 (English).

Please note that you will need your client's email address and policy number to make changes to their policy. Most changes submitted online will be completed on the same day they are received.

Frequently asked questions