
If you've been burgled, it's important to report the incident to the police and your insurance company as soon as possible. The police will provide you with a crime reference number, which you may need when making an insurance claim. You can report the crime online or by calling the police, depending on the urgency of the situation and whether there is an ongoing emergency. After filing a police report, you should contact your insurance company to report your claim, providing as much detail as possible about the incident, including any damage to your property or stolen items.
| Characteristics | Values |
|---|---|
| When to file a police report | Immediately after the incident |
| What to do before filing a police report | Make a list of all stolen items and their value, take pictures of the damage, and do a video walkthrough of your home |
| How to file a police report | Contact the police and report the crime |
| What is included in a police report | Date, time, location, involved parties, and a description of the event |
| Why file a police report | It serves as critical evidence when filing an insurance claim and can expedite the claim approval process |
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What You'll Learn

Report the burglary to the police
If you've been the victim of a burglary, it's important to report the crime to the police as soon as possible. Here are the steps you should take:
Firstly, contact the police immediately. Burglary is a serious crime, and reporting it promptly is crucial. Call the police emergency number in your country to report the burglary. For instance, in the US, you can dial 911. Provide them with as much information as you can about the incident, including any details you know about the burglar(s), the time and date of the burglary, and what items have been stolen or damaged.
Once the police arrive at the scene, they will take your statement and gather evidence. They will also help secure your property and ensure your safety. Make sure to provide the police with an accurate and detailed account of the incident, including any relevant information that could aid in the investigation. Remember to ask the police for a crime reference number, as you may need this when making an insurance claim.
While the police are conducting their investigation, take the time to create a detailed inventory of the stolen or damaged items. Go through each room in your house and make a list of the missing or damaged items, grouping them by category, value, and location. This will help you when filing your insurance claim and ensure you don't forget any important details. Take photographs or videos of the damage and any remaining items as further evidence.
In addition to reporting the burglary to the police, you may also need to contact your insurance company promptly, especially if you have emergency coverage in your policy. Some insurance companies offer emergency services such as locksmiths or repairs, which can help secure your property and prevent further damage. Keep any receipts for these emergency services, as you may be able to claim them on your home insurance.
Finally, remember that reporting the burglary to the police is not just about catching the perpetrator but also about ensuring your safety and well-being. If you feel traumatized or distressed by the burglary, don't hesitate to reach out to friends, family, or mental health professionals for support. Dealing with the emotional aftermath of a burglary is just as important as the practical aspects.
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Document the damage and loss
Documenting the damage and loss after a burglary is a crucial step in the claims process. It helps to provide an accurate account of what has been stolen or damaged, which can aid the police in their investigations and your insurance company in processing your claim. Here are some detailed steps to guide you through this process:
Make a list of stolen items: Go through your belongings and carefully identify what has been taken. Check your safes, jewellery boxes, and electronics. It is important to be thorough and accurate in this step to avoid realising something is missing after filing your police report and insurance claims. Group items by category, value, and location (room) to stay organised.
Document the scene: Take photos or videos of any damage to your property. This includes structural damage, such as broken windows or doors, as well as damage to personal belongings. Documenting the scene will help provide evidence for your insurance claim and can also aid the police in their investigation. Take close-up photos of any distinctive features that might help identify your belongings if they are recovered.
Save any receipts: If you have receipts for the stolen items, be sure to save them. Receipts can help verify the value of the stolen property and expedite the claims process. Additionally, keep any receipts for emergency repairs that may be necessary, such as fixing broken windows or doors, as these may be covered by your insurance policy.
Create a home inventory: If you haven't already, create a detailed inventory of your belongings. This can be in the form of a checklist, photos, or videos. Include items of particular value, such as jewellery, art, collectibles, and electronics. Store this inventory in a safe place, such as a safe, online repository, or fireproof box. This will help you keep track of your belongings and maximise your claim payment.
Don't dispose of damaged property: It's important to keep any damaged property as evidence. The claims adjuster may need to review it to complete your claim. Your insurance company will likely conduct an investigation and inspection before making a payment, so having the damaged property available for assessment is crucial.
Remember, the goal of documenting the damage and loss is to provide a comprehensive and accurate account of what occurred during the burglary. This documentation will assist the police in their efforts to solve the crime and recover your stolen property, as well as support your insurance claim.
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Check your insurance policy
Checking your insurance policy is a crucial step after experiencing a burglary. Understanding your policy's terms and coverage limits will ensure you take the correct steps towards reimbursement. Homeowners' insurance typically covers break-ins, but the extent of coverage depends on your specific policy. Some policies may include trauma cover, providing funds for security improvements following a burglary. Other policies may offer coverage for dwellings, other structures, and personal property.
Vandalism coverage, for example, would apply if your property was vandalized during a break-in. If you have $100,000 of dwelling coverage, your insurance company will pay up to that amount to repair damages, minus your deductible. Personal property coverage protects your belongings if they are stolen or destroyed in a burglary. This may include jewellery, artwork, antiques, and electronics. However, some items may have sub-limits, meaning the insurance company will only cover them up to a certain amount.
To ensure you receive proper reimbursement, review your policy to understand what is covered and any applicable limits. Contact your insurance company and ask about specific coverages, such as Home Emergency, which may include emergency locksmith and repair services. Your policy number will be required when contacting your insurer, so keep this information handy. Additionally, keep a record of all communication with your insurance company, noting dates and names of representatives.
If you are unsure about your policy's coverage or need assistance with your claim, consider seeking guidance from a qualified attorney or insurance specialist. They can help you navigate the claims process and ensure you understand your rights and entitlements under your policy.
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Submit your insurance claim
Firstly, it is important to understand your insurance policy and its specific requirements for filing a claim. For instance, some policies may require a police report for burglary claims. Knowing what your policy entails will help ensure proper filing and reimbursement.
Once you have reported the burglary to the police and received a police report, you should contact your insurance company promptly to report the claim. Provide all the necessary policy details, such as your policy number, and explain the incident clearly. If you do not have a police report, be sure to explain why.
You will then need to submit all the relevant documents, including photos and videos of the damage, and any receipts or repair estimates from licensed professionals. Many insurers offer online portals where you can upload this information directly. Ask for confirmation that they have received your submission, and keep a record of all communication, noting dates and names.
To expedite the claims process, have a copy of your insurance policy on hand when you talk to your adjuster. Your adjuster will review your claim and may contact you within 24 hours to conduct an investigation and/or inspection. During this process, cooperate with your insurance company and provide any additional documentation that may be required.
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Include a police report with your claim
If your home has been burgled, it is important to report the crime to the police. Burglary is a serious crime, and reporting it to the authorities is crucial. Ensure you tell the police everything you know about the incident, as this can help solve the crime and potentially recover stolen property. It is also essential to carefully identify and list all the items that have been taken from your home. Check your safes, jewellery boxes, and electronics, and make a comprehensive list.
Once you have filed a police report, you should contact your insurance company promptly to report your claim. It is advisable to have a copy of your insurance policy on hand when you make this call. Your insurance company may conduct an investigation and inspection of your claim before making a payment. Including a police report with your claim can expedite this process by providing concrete evidence of the incident. It helps insurance adjusters quickly verify facts and assess the damage, strengthening your case and leading to faster and more accurate settlements.
The police report is an official document that details the facts of the incident, including the date, time, location, involved parties, and a description of what occurred. It serves as critical evidence when filing an insurance claim. When filing a theft claim, the police report provides essential documentation to support your claim. It is important to ensure the accuracy and completeness of the police report, as this can significantly impact the success of your claim.
In some cases, a police report may not be mandatory, especially for minor incidents. However, it is always advisable to obtain one as it can make the claims process smoother and provide valuable evidence to support your case. Without a police report, the insurance company may initiate a more exhaustive investigation, which can prolong the process and potentially lead to reduced claim amounts or denial of your claim. Therefore, it is in your best interest to include a comprehensive and accurate police report when filing an insurance claim for burglary or theft.
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Frequently asked questions
Call the police to report the crime and obtain a crime reference number. You will need to provide details of the incident and a description of what happened.
The police will compile a report with details of the incident, including the date, time, location, and any involved parties. You will need this report when making an insurance claim.
Contact your insurance company and report the claim. Provide them with a copy of the police report as soon as possible.
You should provide an inventory checklist of the items that have been stolen or damaged. If possible, include original sales receipts, photographs, and any relevant documentation.
The time taken to process an insurance claim can vary. Providing a thorough police report can expedite the process. Without one, the insurance company may initiate a more exhaustive investigation, which can slow down the process and potentially lead to a reduced claim amount or denial.








































