Billing Auto-Owners Insurance: A Step-By-Step Guide

Auto-Owners Insurance offers a variety of ways to pay your bill. You can pay online, by signing up for an account on their website or downloading their mobile app. The app allows you to view policy documents, set up recurring payments, obtain proof of insurance, and access claim information. Alternatively, you can pay without logging in via the 'Pay Now' option. You can also pay over the phone by calling their Interactive Voice Response (IVR) system. If you have any billing questions, you can contact your local independent agent or a billing representative.

Online payment methods

Auto-Owners Insurance offers a variety of online payment methods for its customers. Firstly, customers can sign up for an online account on the Auto-Owners website or download the Auto-Owners mobile app, which is available on the App Store or Google Play. This account enables customers to access their policy documents, pay bills, set up recurring payments, and view billing details and history.

Secondly, customers can pay their bills through the Customer Center app, which provides 24/7 access to policy information and claims documents. Notably, the Customer Center also allows users to schedule recurring payments and review claims information. Interestingly, the Customer Center has a Pay Now feature that allows customers to pay their bills without logging in.

Thirdly, Auto-Owners Insurance customers can use doxo to pay their bills. doxo is a secure service that enables users to organize and pay multiple provider accounts in a single app. It offers free payments with a linked bank account, while other payment methods may incur fees. doxo provides anytime access through its iPhone and Android apps and ensures payment card and bank details are never shared with billers.

Finally, Auto-Owners Insurance accepts online payments directly on their website or via their Interactive Voice Response (IVR) system. Customers can pay using their bank account or credit card.

Billing inquiries

Auto-Owners Insurance offers a variety of ways to pay your bill and make billing inquiries. You can manage your billing online by signing up for an account on their website or downloading the Auto-Owners mobile app. This will allow you to view your policy documents, pay your bill, set up recurring payments, and more.

If you prefer, you can pay your bill without logging into an account by using the Pay Now option. You can also pay over the phone by calling their Interactive Voice Response (IVR) system at 1-888-970-0415. Additionally, you can pay your bill using third-party services such as doxo, which allows you to pay with a credit card, debit card, Apple Pay, or bank account.

For billing inquiries, you can contact your local independent agent or call Auto-Owners Insurance directly at 517-323-1200. Their billing representatives are available Monday through Friday from 8:00 am to 6:00 pm EST and can assist with various options, including deferring the minimum amount due, changing your due date, adjusting your payment plan, or providing a payment extension.

Auto-Owners Insurance is committed to providing easy access to your insurance information and offering flexible payment options to meet your needs.

Payment plans

Auto-Owners Insurance offers a range of payment options to its customers. You can pay your bill online by signing up for an account on their website or downloading the Auto-Owners mobile app. This account will give you access to your policy information, allowing you to view policy documents, billing details, and payment history. You can also set up recurring payments and download proof of insurance.

You can also pay your bill without logging into their system via the 'Pay Now' option. This can be done by calling their Interactive Voice Response (IVR) system at 1-888-970-0415 or using their Customer Center app. Additionally, you can pay using a linked bank account for free through third-party services such as doxo, which allow you to manage multiple bills and due dates in one place.

If you prefer not to pay online, you can contact your local independent agency or a billing representative to discuss other payment options, such as changing your payment plan or requesting a payment extension.

Paperless options

Auto-Owners Insurance offers a range of paperless options for billing and policy documents. By enrolling in their Customer Center, you can access and manage your insurance information at any time, from anywhere. This includes viewing and paying bills, submitting and reviewing claims, and making changes to your policies.

The Customer Center provides 24/7 access to policy information, the ability to schedule recurring payments, and the convenience of setting up automatic payments. You can also take advantage of their Green Discount on eligible policies when you choose paperless delivery. This means a $5 saving per policy, which is a great incentive to go paperless.

Enrolling in paperless billing is simple and can be done through your online account. You can activate this feature by turning on "eBilling" or "Paperless Options" within your settings. Once enrolled, you will receive an email notification when a new bill is ready or when policy documents are available. This ensures you receive your documents promptly and securely.

With paperless billing, you can quickly access your bills and policy information online. This simplifies record-keeping, as you can review bills and payments for the last six months without having to search for old paperwork. It also saves you from the clutter of physical documents and the hassle of misplacing them.

The flexibility of paperless options is a key advantage. You are not locked into this method and can switch back to paper bills and documents if that better suits your needs. This gives you the freedom to choose the billing method that works for you, with the added benefit of timely access to your insurance information whenever you need it.

Contacting Auto-Owners Insurance

Auto-Owners Insurance works with independent agents who provide local, personalized expertise. These agents are available to assist you with your bills, claims or policies.

To contact Auto-Owners Insurance, you can find your local, independent agent by searching on the Auto-Owners Insurance website. Your agent will be your main point of contact for any queries or issues you may have. They will know your name and be ready to help you with any questions about your bills, claims or policies.

If you are involved in a car accident, Auto-Owners Insurance provides clear steps to follow to ensure your claim is handled quickly and efficiently. After ensuring everyone is safe and calling the emergency services if necessary, you should obtain the name, address, insurance information and license plate number of the other driver(s) involved, as well as the names and addresses of any witnesses. You should then contact your agent as soon as possible to report the accident. If you are unable to reach your agent, Auto-Owners Insurance provides an after-hours claim reporting phone service for claim emergencies. This service is available on weekdays from 5 pm to 8 am and 24 hours a day on weekends and holidays.

Auto-Owners Insurance also offers online access to make managing your insurance easier. You can make automatic payments, request road trouble service and check the status of a claim.

Frequently asked questions