Aaa Auto Club Insurance: Contacting The Corporate Office

AAA offers a variety of contact options for customers seeking assistance with their auto club insurance policies. The website provides phone numbers and email addresses for various departments, including roadside assistance, account and membership services, emergency road services, policy inquiries, and travel planning. Customers can also find their local AAA branch online or log in to their account for further support. The Auto Club Insurance Company of Florida has a dedicated phone line for policyholders, and the Auto Club of Southern California offers a similar service.

Phone contact: (866) 636-2377

To contact the corporate office of AAA Auto Club Insurance, you can reach out to them via phone or email.

This phone line is dedicated to assisting with AAA Discounts & Rewards™, including hotel and car rental discounts, as well as retail partner discounts online. The line is operational 24 hours a day, 7 days a week.

When you call this number, you will likely be greeted by an automated system that will guide you through the process of connecting with a customer service representative. Here are some steps to follow for an efficient phone call:

• Have your AAA membership details handy, as you may be asked to provide them. This could include your membership number, name, and any other identifying information.
• Clearly state your reason for calling, especially if you are seeking information about discounts. The automated system may direct your call based on your initial inquiry.
• Take note of the options provided by the automated system. There may be options to select a specific department or area of inquiry, such as "press 1 for hotel discounts" or similar.
• If you are unsure of the options, listen carefully for an opportunity to connect with a customer service representative directly. Sometimes, pressing "0" will connect you with an operator who can direct your call.
• If your call is not urgent, you may consider calling during off-peak hours, typically outside of regular business hours (9 AM to 5 PM, Monday to Friday). This may help you avoid longer wait times.

Remember to remain patient and courteous throughout the call. If your inquiry is complex or involves multiple issues, jot down any important information or instructions provided by the customer service representative.

Additional Contact Methods

While the phone contact provided is specific to AAA Discounts & Rewards™, the AAA website offers various other contact numbers depending on your specific needs. These include separate lines for roadside assistance, account and membership inquiries, emergency road services, course registrations, policy inquiries, and more.

Additionally, you can send an email to AAA for assistance. The email address provided is a general one, and you may want to specify your inquiry in the subject line or body of the email to ensure it reaches the correct department.

Lastly, you can also try contacting AAA through their online platforms, such as social media or live chat, if those options are available.

Email address

To contact the corporate office of AAA Auto Club Insurance by email, you can use the email address provided on the AAA Club Alliance website. The website provides a general email address, "Send us a message," which you can use for various inquiries, including roadside assistance, account and membership issues, and policy questions.

For specific types of inquiries, you can use the following email addresses provided by AAA Club Alliance:

• For online reservation inquiries and web technical assistance: [email]
• For mechanical breakdown and extended auto warranties: [email]
• For emergency road services and course registrations: [email]
• For refunds, cancellations, and state-specific questions: [email]
• For MyPolicy payments, service inquiries, and ID card-related issues: [email]
• For savings and investments: [email]
• For AAA Discounts & Rewards, including hotel/car rental discounts and retail partner discounts: [email]
• For AAA Discounts & Rewards online order inquiries: [email]
• For travel planning, trip reservations, TripTiks, maps, and road trip planning: [email]
• For AAA World subscription, advertising opportunities, and AAA World and The Extra Mile inquiries: [email]
• For public and government affairs: [email]

Additionally, the Auto Club Insurance Company of Florida (ACICF) provides a specific email address for questions or inquiries: [](mailto:). This email address is separate from the general AAA Club Alliance email addresses mentioned above.

Online reservation inquiries

For online reservation inquiries, AAA offers 24/7 phone support at (866) 636-2377. You can also email them or send a message through their website. Their phone lines are open 24 hours a day, 7 days a week, so you can always reach out to them at your convenience.

If you need assistance with web technical issues, you can call AAA at (800) 763-9900. This line is open daily from 8:30 am to 9 pm. You can also reach out to them via email or by sending a message through their website.

In addition to these options, AAA also provides a dedicated phone line for emergency road services at (800) 222-4357, which is available 24/7. For course registrations, state-specific questions, refunds, or cancellations, you can call (877) 457-0711 during business hours, Monday through Friday, 8:30 am to 5 pm.

With these various contact methods, AAA ensures that you can get the assistance you need for your online reservations and other related matters.

Roadside assistance

AAA offers 24/7 roadside assistance to its members. This includes help with minor repairs (fluids, adjustments), out-of-gas/fuel delivery, winching/stuck vehicle, battery jump start & testing, and more.

You can request roadside assistance by calling 1-800-AAA-HELP (1-800-222-4357), using the AAA mobile app, or by visiting AAA.com. When you contact AAA, you will be asked to provide your membership number. If you don't have your membership card with you, AAA can still verify that you are a member.

If you are a new member, a $65 same-day service fee is required for immediate roadside assistance. To proceed, contact AAA's dedicated roadside assistance team at 877-379-0155.

In addition to the phone number and app, you can also request roadside assistance online. If you have Alexa or Google Assistant, you can say “Alexa, open AAA Road Service” or “Talk to AAA Road Service” to request non-towing services.

AAA also offers a mobile battery service as part of its roadside assistance. AAA's skilled technicians can come to you to diagnose your battery, provide free testing of your present battery and electrical system, and install a new battery if needed. AAA-branded car batteries are competitively priced and backed by a nationwide 3-year free replacement warranty.

Remember, AAA Roadside Assistance covers any car you drive or occupy, including rental cars. So, whether you're a passenger or a driver, AAA's 24/7 tow service can help. On average, AAA arrives 20 minutes faster than other companies.

Policy payments

To make a policy payment to AAA Auto Club Insurance, you can pay your insurance bill online by logging into your account. You can also contact AAA by phone or email.

Contacting AAA Auto Club Insurance

The phone number for AAA Club Alliance is 1-888-929-4222. This line is open 24 hours a day, 365 days a year.

Alternatively, you can email AAA by navigating to the Contact Us page on their website and selecting the relevant topic for your query.

AAA Auto Club Insurance Corporate Office

For information on contacting the corporate office of AAA Auto Club Insurance, you may need to contact your local branch. For example, the Auto Club of Southern California falls under the umbrella of AAA but has its own dedicated website and contact information.

If you are a member of the Auto Club of Southern California, you can pay your insurance bill by logging into your account on their website.

Frequently asked questions