Jane Dotson
SimpliSafe provides a certificate that you can download to show your insurance company that you have a monitored system. This certificate can be downloaded from your SimpliSafe account on the Web App. To download your monitoring certificate, log in to your account on the SimpliSafe WebApp in a browser on your PC or tablet. Then, select the property you wish to manage from the list, if applicable. Next, navigate to the Monitoring section of your account from the left-hand navigation menu. Finally, in the upper right portion of the screen, inside the blue bar that spans the width of the screen, click “download certificate” beneath the “Monitoring Certificate” header. Unfortunately, I could not find information on how to change the owner name on the SimpliSafe insurance certificate.
What You'll Learn
Logging into your SimpliSafe account
- Go to simplisafe.com/login.
- Log in to your account on the SimpliSafe WebApp in a browser on your PC or tablet.
Once you're logged in, you can download your monitoring certificate by following these steps:
- Select the property you want to manage from the list, if applicable.
- Navigate to the Monitoring section of your account from the left-hand navigation menu.
- In the upper right portion of the screen, inside the blue bar that spans the width of the screen, click "download certificate" beneath the "Monitoring Certificate" header.
The certificate will be in PDF format, and you can email it to your insurance agent. The certificate shows the current date and the date on which the service was activated. Be sure to ask your insurance agent about backdating discounts to match the activation date of your monitoring plan.
If you don't see a specific hazard monitoring type (such as burglary, panic, fire, or water/freeze) checked off on your monitoring certificate, and you own a product that monitors for that hazard, it's possible that the device was recently added and needs time to register. You can speed up this process by placing your system into Test Mode and then testing the device in question. Once tested, go back to the WebApp and download a new copy of the monitoring certificate.
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Navigating to the Monitoring section
To navigate to the Monitoring section of your SimpliSafe account, you must first log in to your account. Go to simplisafe.com/login on a web browser on your PC or tablet.
Once you have logged in, you can select the property you wish to manage from the list, if applicable. Then, you can navigate to the Monitoring section.
On a PC, you can find the Monitoring section by clicking on the left-hand navigation menu. On a tablet, you should find the Monitoring section by clicking on the Menu option.
The Monitoring section will only appear if you have already activated the Monitoring Service. If you have not activated the Monitoring Service, you can choose from the $19.99 Standard or the $29.99 Interactive Plan.
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Locating the 'Download Certificate' button
To locate the "Download Certificate" button, follow these steps:
Log in to your SimpliSafe account by visiting simplisafe.com/login. Make sure you are using a web browser on a PC or tablet, as the process may not work on the SimpliSafe phone app.
Once logged in, navigate to the left-hand sidebar of your dashboard and click on "Monitoring" under the "Settings" section. This will bring you to a page with a blue header.
On the upper right portion of the page, inside the blue header, you will find the "Download Certificate" button. It will be a black button, as mentioned by one source, or it may appear in blue, according to another source.
Clicking the "Download Certificate" button will prompt you to open or download the certificate to your PC or device. You can choose to view it or save it as a PDF file.
The certificate will then be available to print or email to your insurance agent as proof of your SimpliSafe monitoring service.
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Opening or saving the certificate
To open or save your SimpliSafe insurance certificate, you must first log in to your account on the SimpliSafe WebApp in a browser on your PC or tablet.
From the left-hand navigation menu, select the property you wish to manage from the list, if applicable. Then, navigate to the Monitoring section of your account.
In the upper right portion of the screen, inside the blue bar that spans the width of the page, click “download certificate” beneath the “Monitoring Certificate” header.
Once you have downloaded the certificate, you will be given the option to open or download the certificate to your PC. It is a PDF file, so you can choose to view it or save it to your PC.
On phones, the certificate will be downloaded to the files app. On computers, it will likely be saved to the downloads folder. You can then print it out, or email a copy of the PDF to your insurance company.
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Sending the certificate to your insurance company
Once you have downloaded your SimpliSafe alarm certificate, you can send it to your insurance company. This certificate will show your insurance company that you have a monitored system, which may result in a discount on your homeowner's insurance policy.
To download your certificate, log in to your SimpliSafe account on the SimpliSafe WebApp on your PC or tablet. You can then select the property you wish to manage from the list, if applicable. Next, navigate to the Monitoring section of your account from the left-hand navigation menu. Finally, in the upper right portion of the screen, inside the blue bar that spans the width of the page, click "download certificate" beneath the "Monitoring Certificate" header.
Now that you have your certificate, you can send it to your insurance company. You can either print it out and mail it, or email them a copy of the PDF. Be sure to inquire about backdating discounts to match the activation date of your monitoring plan when sending your certificate.
Some insurance companies may not require a certificate and will accept a receipt from your monthly bill as proof of having a security system. It's a good idea to reach out to your insurance provider to determine eligibility and understand their specific requirements.
It's worth noting that the amount you can save on your homeowner's insurance policy will vary depending on your plan and provider. The average discount is between 10-20%, but some companies may not offer a discount at all and will instead waive the initial deductible.
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Frequently asked questions
To change the owner's name on your SimpliSafe insurance certificate, you must first cancel your account. After your account is canceled, the new owner can attach the system to a new plan under their name.
When you transfer ownership of your SimpliSafe system, the new owner will not need to re-pair all the devices as if it's a new system. The alarm components and all their settings are stored in the Base Station itself. This includes entry and exit timers, base station volume and light settings, and all existing sensors and their settings (and nicknames, if you have a Gen 3).
Records such as dispatch addresses, credit card and order info, timeline events, smart alerts contacts, smart home integrations, and anything else related to the service, are stored on your online account and will not be passed on to the new owner.
The new owner must create a whole new account. The process of activating a new service plan includes typing in the Master PIN stored in the Base Station, so it is not possible for a random person to activate the Base Station unless they guess the PIN.
