Auto-Owners Insurance: A Reliable And Reputable Choice

how good a company is auto owners insurance

Auto-Owners Insurance is a good option for those looking for highly personalized insurance policies. The company offers a broad range of insurance types, including auto, home, life, business, and pet insurance, and has numerous coverage options and discount opportunities. Auto-Owners has excellent customer service and competitive rates, and its policies are available in 26 states through local, independent agents. The company has an A++ (Superior) financial stability rating from AM Best and high customer satisfaction ratings, although its J.D. Power customer satisfaction scores are lower than average. Overall, Auto-Owners is a strong choice for insurance, particularly for those looking to bundle multiple policies and benefit from various discounts.

Characteristics Values
Customer service Positive survey responses
Claims handling Rated No. 2
Available states 26
Online quotes Not available
Customer loyalty Top spot
Customer satisfaction Mixed
Financial strength A++ (Superior)

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Auto-Owners Insurance offers a wide variety of insurance products, including auto, home, life, and pet insurance

Auto-Owners Insurance is a good choice for drivers who value a long-term relationship with their insurance company. The company has consistently ranked highly for customer loyalty, with policyholders reporting that they are very likely to renew. Auto-Owners also has some of the lowest rates among companies researched, making it a good option for drivers who want to save money on their insurance.

Auto-Owners Insurance offers a wide variety of insurance products, including auto, home, life, and business insurance. Their auto insurance covers a range of vehicles, from cars to motorcycles, boats, mobile homes, and ATVs. They also offer classic car insurance and modified or converted car insurance for vehicles with wheelchair lifts or driver control modifications.

Their homeowners insurance includes policies for renters, rental dwellings, mobile homes, and more. They also offer optional coverages such as identity theft, guaranteed home replacement cost, equipment breakdown, special personal property, and inland flooding.

In addition to these, Auto-Owners Insurance also provides life insurance and business insurance. Their life insurance options include term life, universal life, whole life, annuities, and disability income insurance. While there is limited information on their business insurance, they do advertise insurance to protect your company as it grows.

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The company has high customer satisfaction ratings and fewer complaints than expected for auto insurance

Auto-Owners Insurance has high customer satisfaction ratings and fewer complaints than expected for an auto insurance company. The company has excellent ratings for customer service and claims handling. In a survey, more than 90% of customers gave Auto-Owners a score of 4 or 5 (out of 5) for the ease of getting a new policy. Nearly 55% said they were "extremely satisfied" with the ability to contact customer service when needed.

Auto-Owners also ranks highly for customer loyalty. Over 96% of respondents said they were either very likely or likely to renew their policy with the company. The company's ratings include a survey of more than 4,200 consumers who provided feedback on their car insurance companies.

Auto-Owners has also received numerous customer service and claims management awards. The company is rated A++ (Superior) by AM Best Company for its financial stability.

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Auto-Owners Insurance is only available in 26 states

Auto-Owners Insurance is a mutual insurance company that has been in operation for over 100 years. It is headquartered in Lansing, Michigan, and is represented by 48,000 licensed agents in 26 states. The company offers multiple lines of insurance, including life, home, auto, and business insurance.

Auto-Owners Insurance is not available nationwide, and its policies are only accessible through local, independent agents. This limited availability may be a drawback for potential customers who live outside the 26 states where Auto-Owners Insurance operates. However, within its regional market, the company is a significant player, providing insurance to nearly 3 million policyholders.

The 26 states where Auto-Owners Insurance is available include Florida, Pennsylvania, and Illinois, Georgia, Indiana, and Michigan. The company's insurance products are underwritten by multiple entities within the Auto-Owners Insurance Group, with the Auto-Owners Insurance Company being the largest insurer in the group.

Despite its limited geographical reach, Auto-Owners Insurance has earned recognition for its financial strength and stability. It has been rated A++ (Superior) by AM Best, a nationally recognized independent insurance rating authority. Additionally, the company has received accolades from national organizations for its customer service and quality, and it is certified as a Great Place to Work®.

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The company offers a range of discounts, including for bundling policies, paying premiums on time, and having safety features in your vehicle

Auto-Owners Insurance is a highly-rated company that offers a range of discounts for its customers. The company is rated second-best in the US for car insurance, behind USAA, and is rated highly for its customer loyalty, with customers saying they are very likely to renew.

Auto-Owners Insurance offers a range of discounts for its customers, including for bundling policies, paying premiums on time, and having safety features in your vehicle.

Bundling Policies

Bundling insurance refers to purchasing multiple types of insurance policies from the same provider. For example, you could buy home, auto, and RV insurance from the same company. This is also called a multi-policy or multi-line discount. Bundling car insurance and home insurance is usually one of the biggest discounts you can get, often between 5% and 25% off. Auto-Owners Insurance offers a multi-policy discount, as well as a life multi-policy discount.

Paying Premiums on Time

Auto-Owners Insurance offers a discount for customers who pay their premiums on time. This includes a discount for paying in full and on time, as well as a discount for those who have paid their premiums on time for the last 36 months.

Safety Features in Your Vehicle

Auto-Owners Insurance offers a safety feature discount for vehicles equipped with certain safety features, such as anti-lock brake systems (ABS), airbags, or anti-theft devices. This discount can be applied to both factory-installed and after-market-installed devices.

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Auto-Owners Insurance has an A++ (Superior) financial strength rating from AM Best, indicating strong financial stability

In addition to its superior financial strength rating, Auto-Owners Insurance also boasts excellent customer service and competitive rates. The company offers a wide range of insurance products, including auto, home, life, and business insurance, and is known for its personalized customer service through its network of local independent agents. Auto-Owners Insurance's strong financial stability, coupled with its commitment to customer satisfaction, makes it a reliable choice for individuals seeking comprehensive insurance coverage.

Frequently asked questions

Auto-Owners Insurance is a good choice for those looking for highly personalized insurance policies. The company offers a broad range of endorsements and discount options. However, it is only available in 26 states.

Auto-Owners offers auto, home, life, business, renters, and pet insurance. They also offer insurance for motorcycles, motorhomes, boats, and ATVs.

Auto-Owners has received excellent ratings for customer service and has an A++ (Superior) financial strength rating from AM Best. However, its J.D. Power customer satisfaction scores are lower than average in most regions.

To get a quote from Auto-Owners, you need to contact an independent agent. The company does not offer online quotes.

To file a claim, contact your independent agent or call the after-hours claims line. Once your claim is filed, you will be assigned a claims adjuster.

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