Ameriprise offers auto and home insurance with generally affordable rates and solid coverage. The company has been in the business for over 30 years, providing high-quality insurance products to its clients. Ameriprise's auto insurance is known for its basic coverage with slightly below-average prices, and it offers a range of discounts for safe driving, vehicle safety features, and good student grades. On the other hand, its home insurance stands out for its good set of coverage options at slightly cheaper-than-average rates, with additional benefits like identity theft protection and food spoilage protection. Overall, Ameriprise is a stable choice with good customer service for homeowners insurance, but its auto insurance customer service falls slightly below average.
Characteristics | Values |
---|---|
Customer Service | Good for homeowners insurance, below average for auto insurance |
Rates | Generally affordable, with potential for very good rates for those with DUIs |
Discounts | Good bundling discount options, safe driving discount, defensive driver discount, vehicle safety features discount, garaging discount, good student discount, student away discount, education discount, multi-vehicle discount, loyalty discount, tenure discount, age of home discount, claims-free discount, home safety features discounts, multi-policy discount, renovation discount |
Coverage | Basic car insurance coverage, good set of coverage options for home insurance |
Perks | Glass repair deductible waivers, stolen key coverage, lifetime renewability, accident travel expense coverage, rental car insurance, towing, food spoilage protection, lock replacement, identity theft protection |
Availability | 43 states and Washington, D.C. |
What You'll Learn
- Ameriprise's home insurance coverage is good, with slightly cheaper-than-average rates
- Ameriprise's auto insurance coverage is basic, with slightly below-average prices
- Ameriprise offers bundling discounts for combining auto insurance with its homeowners and umbrella policies
- Ameriprise's customer service reputation is uneven, with auto insurance customers receiving below-average service
- Ameriprise's home insurance rates are about 5% cheaper than average
Ameriprise's home insurance coverage is good, with slightly cheaper-than-average rates
Ameriprise home insurance coverage is good, with slightly cheaper-than-average rates. The company's policies are sold through American Family CONNECT and offer solid auto and home insurance coverage, with generally affordable rates. While you may be able to find comparable rates and better coverage from other companies, Ameriprise will likely suit the needs of most people.
Ameriprise's home insurance rates are about 5% cheaper than average when compared to larger U.S. insurers. The company's rates are similar to its competitors, but what sets it apart is the expanded coverage it can provide for your home. In addition to the protections afforded by a standard Ameriprise home insurance policy, you can upgrade your protection with a variety of useful add-ons. One of the standout features is the replacement cost coverage for your personal property. If your belongings are damaged or stolen, you will be reimbursed without consideration of the item's depreciated value.
Ameriprise also offers a range of other benefits, such as identity theft protection, food spoilage protection, service line coverage, equipment breakdown coverage, and wildfire loss prevention and response protection. These additional benefits can provide valuable protection and peace of mind for homeowners.
Furthermore, Ameriprise has a decent reputation for customer service, especially for its home insurance policies. According to data from the National Association of Insurance Commissioners (NAIC), Ameriprise home insurance gets fewer complaints than expected for a company of its size. Overall, Ameriprise is a good option for those seeking solid home insurance coverage at competitive rates.
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Ameriprise's auto insurance coverage is basic, with slightly below-average prices
Ameriprise offers basic car insurance coverage with slightly below-average prices. The company provides standard policies at rates that are cheaper or equal to competitors' prices. Ameriprise's auto insurance coverage includes liability, uninsured/underinsured motorist, collision and comprehensive, personal injury protection, and medical expense insurance.
Ameriprise's car insurance coverage also includes some extra benefits, such as accident travel expense coverage, which helps cover out-of-pocket expenses if you get into an accident more than 100 miles from home. Stolen-key expense coverage is another benefit, which is included with comprehensive insurance and pays to replace stolen keys and locks. If the lock replacement is less than $250, your deductible will not apply.
Ameriprise also offers accident forgiveness insurance, which "forgives" an at-fault accident, meaning your rates won't increase when your policy renews. You can also purchase new car replacement insurance as an add-on, which will replace your damaged or totaled car with a new one of the same make and model, up to 110% of the manufacturer's suggested retail price. This coverage only applies to cars within the first year of ownership or with fewer than 15,000 miles.
In addition, Ameriprise offers gap insurance, which pays the difference between what you owe on your car loan or lease and the depreciated value of your car if it's totaled. Gap insurance through Ameriprise includes new car replacement insurance for the first year of car ownership.
While Ameriprise's auto insurance coverage is basic, the company provides a range of additional benefits and add-ons that enhance its overall offering.
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Ameriprise offers bundling discounts for combining auto insurance with its homeowners and umbrella policies
Ameriprise offers bundling discounts for customers who combine auto insurance with its homeowners and umbrella policies. The more policies you bundle, the bigger your discount will be, and these bundles can be formed in a variety of ways. For example, you can bundle your auto and home insurance for a discount, or you can bundle either the home or auto policies with an umbrella policy.
CONNECT, powered by American Family Insurance, has been providing Ameriprise Financial clients with high-quality auto, home, and umbrella insurance for over 30 years. As a client of Ameriprise Financial, CONNECT also offers discounts and benefits tailored to meet your needs.
Ameriprise offers a variety of auto insurance discounts that can be earned through safer driving choices and bundling with other insurance policies. These include:
- The premiere safety discount: Avoid an accident, traffic violation, or claim for four years.
- Defensive driving: Take a refresher course on defensive driving approved by your state DMV.
- Vehicle safety features: Have safety features such as anti-lock brakes and airbags in your vehicles.
- Student discounts: Young drivers who have good grades can get discounts. Students who live away from home won't be considered full drivers, so parents will pay less when their child is away at school.
- Multi-vehicle discount: Insuring more than one vehicle could make you eligible for lower rates.
- Customer loyalty: Stay with Ameriprise for three years or more.
- Safe driving (only in California): Have an accident-free driving record for three years. Even being in an accident for which you weren't at fault can prevent you from getting this discount.
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Ameriprise's customer service reputation is uneven, with auto insurance customers receiving below-average service
Ameriprise's customer service reputation is mixed, with auto insurance customers receiving below-average service. While the company offers solid auto and home insurance coverage, its customer service varies depending on the type of insurance. Ameriprise home insurance customers tend to receive notably better service than those with auto insurance.
Ameriprise home insurance customers benefit from good customer service, with the company receiving fewer complaints compared to the average for its size. On the other hand, Ameriprise auto insurance customers experience below-average customer service, with the company garnering about 11% more complaints than the average.
This disparity in customer service between home and auto insurance is surprising given that Ameriprise offers similar coverage and discounts for both types of insurance. Both Ameriprise home and auto insurance provide standard policies with slightly cheaper-than-average rates and practical endorsements. However, auto insurance customers may find the company's coverage options limited compared to competitors.
Despite the uneven customer service reputation, Ameriprise has a decent overall reputation for customer service. The company offers 24/7 claims services, making it easy for customers to file a claim. Additionally, Ameriprise provides a range of discounts and benefits tailored to meet the needs of its clients.
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Ameriprise's home insurance rates are about 5% cheaper than average
Ameriprise offers a wide range of financial products, including insurance, investment, retirement, and banking options. The company provides auto and home insurance through CONNECT, powered by American Family Insurance.
Ameriprise's home insurance policies are underwritten by its partner, American Family Insurance. The coverage and discounts offered by Ameriprise are practical and convenient, and you don't need to buy extra liability coverage for slander and libel, which is often required by other insurers with cheaper rates.
The company offers standard policies with some useful add-ons. One notable feature is the replacement cost coverage for personal property. This means that if your belongings are damaged or stolen, you will be reimbursed without considering the depreciated value of the item.
Other coverage options include identity theft protection, food spoilage protection, service line coverage, equipment breakdown coverage, wildfire loss prevention, and mine subsidence insurance.
Ameriprise also provides bundling discounts for combining home insurance with other forms of protection, such as auto insurance and umbrella policies. You can save money on your home insurance policy by having a newer home, remaining claims-free for a certain period, installing security systems, and more.
Overall, Ameriprise is a good option for those seeking competitive rates and solid coverage for their home insurance needs.
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Frequently asked questions
Ameriprise offers affordable, no-frills auto and home insurance policies. While you may be able to find comparable rates and better coverage from other companies, Ameriprise will suit the needs of most people.
Ameriprise has a decent reputation for customer service, but your experience may depend on what you are insuring. Ameriprise home insurance customers tend to get notably better customer service than their auto insurance counterparts.
Ameriprise offers a variety of auto insurance discounts you can earn with safer driving choices and bundling with other insurance policies. Some of these include the premiere safety discount, the safe driving discount, the vehicle safety features discount, and the student away discount.
Ameriprise's home insurance has a good set of coverage options at slightly cheaper-than-average rates. Some of the benefits include identity theft protection, food spoilage protection, and service line coverage.
For more details or to get a quote, contact CONNECT at 888.554.6368.