Canceling Stonebridge Life Insurance: A Step-By-Step Guide

Stonebridge Life Insurance Company, now merged with Transamerica Life Insurance Company, offers a range of life insurance plans. If you're looking to cancel your Stonebridge Life Insurance policy, you'll need to take several steps to ensure a smooth cancellation process. In this article, we'll guide you through the necessary steps to cancel your policy, including understanding the different types of life insurance, knowing your policy details, and effectively communicating with the insurance company. We'll also discuss any potential consequences of cancelling your policy and provide you with resources to make an informed decision.

Contact Stonebridge Insurance's Claims Team

If you need to get in touch with Stonebridge Insurance's claims team, you can do so by calling their claims line on 0808 178 3232. The line is open from 8.00 am to 5.00 pm, Monday to Friday. It's important to have your policy number ready when you call to help them process your claim quickly. Calls to the claims team are recorded for training and quality assurance purposes.

A member of the claims team will discuss your claim with you, confirm your policy cover and benefit entitlements, and then explain the next steps. They will send you a claim form if necessary. If you are asked to fill out a claim form, be sure to return it as soon as possible, along with any other information or documents they may have requested.

You can also download a copy of the claim form and return it to them via email at [email protected]. Once your claim has been validated, your policy benefits will be paid directly into your bank account or by cheque if you prefer.

If you need any help regarding your cover, you can call Stonebridge Insurance's customer service team on their freephone number, 0808 178 3232.

Have your policy number ready

To cancel your Stonebridge life insurance, you will need to contact the company directly. You can do this by phone or email. When you get in touch, you will need to provide sufficient information for Stonebridge to identify you and find your policy. This includes having your policy number ready.

The Stonebridge phone number is 0808 178 3232. The opening hours are 08:00 – 17:00. Calls to the customer service team are free. When you call, a member of the team will discuss your claim with you and confirm your policy cover and benefit entitlements. They will then explain what happens next and send you a claim form if necessary.

If you do not wish to call, you can also email Stonebridge at [email protected]. In your email, you will need to provide the same information as you would over the phone, including your policy number.

Having your policy number ready will help Stonebridge to process your cancellation quickly. It is important to note that, if you are cancelling to switch to a different insurance provider, you should not cancel your Stonebridge policy until you have been accepted by the new provider.

Discuss your claim and confirm cover and benefits

To discuss your claim and confirm cover and benefits, you can contact the Stonebridge Insurance Claims Team by calling their helpline number: 0808 178 3232. The lines are open from 8.00 am to 5.00 pm, Monday to Friday. It is important to have your policy number ready when you call to help them process your claim quickly.

A member of the Claims Team will discuss your claim with you and confirm your policy cover and benefit entitlements. They will then explain the next steps and send you a claim form if necessary. This form can be returned by post or email, along with any additional information or documents requested. Once your claim has been validated, your policy benefits will be paid directly into your bank account or by cheque if you prefer.

Stonebridge Insurance understands that making a claim can be stressful, and their dedicated Claims Team will strive to make the process as smooth and straightforward as possible for you.

Complete and return the claim form

To cancel your Stonebridge Life Insurance policy, you will need to contact their Claims Team and make a claim on your policy. The process for this is outlined on the Stonebridge Insurance website.

Once you have called the Claims Line and discussed your claim with a member of the Claims Team, they will send you a claim form if necessary. This form will need to be completed and returned as soon as possible, along with any additional information or documents that have been requested.

The claim form will likely require you to provide personal details, information about the accident or incident, details of any medical treatment received, and declarations regarding medical reports. It is important to carefully review the form and provide all the necessary information and consent to ensure a smooth claims process.

You can return the completed claim form by post or email. The postal address provided by Stonebridge Insurance is:

Stonebridge International Insurance – Claims Team

PO Box 7471

Bilston

United Kingdom

WV14 4BY

Alternatively, you can email your completed claim form and supporting documents to .

It is important to note that Stonebridge Insurance emphasizes the importance of returning the claim form and any required documentation as soon as possible to ensure a prompt resolution to your claim.

Receive your policy benefits

To receive your Stonebridge Life Insurance policy benefits, you will need to make a claim. Stonebridge Insurance has a dedicated Claims Team that aims to make the process as easy and stress-free as possible for you.

To make a claim, you will need to fill out a claim form. The Stonebridge website will have the most up-to-date forms for you to download and fill out. You can also contact Stonebridge Insurance via email or telephone to request a form. The opening hours are 08:00–17:00.

The Accident Cash Plan Hospitalisation Claim Form outlines the necessary information and consent required to process a claim for hospitalisation due to an accident. It includes sections for personal details, details of the accident, medical treatment received, and declarations regarding medical reports. The form emphasises the importance of obtaining consent for accessing medical information and provides guidance on the claims process.

There is no time limit on filing a claim. You can collect a death benefit at any time after your loved one has passed, as long as their policy was active when they died. However, the sooner you file a claim, the sooner you will get paid.

Frequently asked questions