Bristol West Insurance is a member of Farmers Insurance Group, one of the biggest insurance companies in the U.S. It offers standard coverage, as well as optional, personalized add-on services. The company focuses on affordable insurance options for high-risk drivers and offers 24/7 online policy access. Bristol West Insurance has a 24/7 customer service helpline, as well as a dedicated email address for customer queries. Customers can also write to Bristol West Insurance at their corporate office address in Ohio.
Characteristics | Values |
---|---|
Customer Service Phone Number | 1-888-888-0080 |
Customer Service Hours | Monday - Friday, 8:00 AM - 6:00 PM EDT |
Customer Service Email | [email protected] |
Claims Phone Number | 1-800-274-7865 |
Claims Fax Number | +1 (855) 822 3139 |
Claims Postal Address | Bristol West Claims Service, PO Box 258806, Oklahoma City, OK 73125-8806 |
General Postal Address | Bristol West Insurance Group, PO Box 31029 Independence, OH 44131-0029 |
Website | www.bristolwest.com |
Mobile App | Available on Google Play & Apple App Store |
What You'll Learn
Contacting Bristol West Insurance customer service
Bristol West Insurance has a range of customer service options. The company offers 24/7 customer support via a toll-free phone number (1-888-888-0080). This line is available to assist all customers, no matter the time of day. There is also a second phone number (1-216-525-0380), but this is only available during the day.
For reporting fraudulent activities, there is a dedicated line (1-888-662-6616), and for making claims, the number to call is 1-800-274-7865. Bristol West Insurance also offers customer support via email ([email protected]) and aims to respond to queries within two to three business days.
The company also has a mobile app, which allows customers to manage their insurance easily. The app includes features such as viewing ID cards, making payments, accessing policy information, and reporting claims.
In addition to these options, Bristol West Insurance has a designated mailing address for claims and general mail:
Mailing Address for Claims:
Bristol West Claims Service
PO Box 258806,
Oklahoma City,
OK 73125-8806,
US
Mailing Address for General Mail:
Bristol West Insurance Group,
PO Box 31029,
Independence,
OH 44131-0029,
US
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Changing your address online
To change your address online with Bristol West Insurance, you can use their website or mobile app.
Using the Bristol West Website
Firstly, you will need to create an account on the Bristol West website if you haven't already. Once you have an account, log in and access your policy documents. From there, you should be able to make changes to your personal information, including your address.
Using the Bristol West Mobile App
The Bristol West Mobile App is available for both iOS and Android devices. After downloading the app, log in to your account using Touch ID or Face ID. You can also use the "Remember Me" feature, which will automatically log you in on subsequent uses. Once you're logged in, you can access your policy information and make changes to your personal details, including your address.
Other Options
If you are unable to change your address online, you can contact Bristol West Insurance by phone or email. Their general customer service number is 1-888-888-0080, and they are available 24 hours a day, seven days a week. You can also email them at [email protected], and they will respond within two to three business days.
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Bristol West Insurance's mailing address
Bristol West Insurance Group offers a wide range of insurance products and services, including auto, homeowners, commercial, and personal insurance. The company has a mailing address in several states across the country, including:
Pittsburg, Pennsylvania
Bristol West Insurance Group
P.O. Box 371329
Pittsburgh, PA 15250-7329
Independence, Ohio
Bristol West Insurance Group
P.O. Box 31029
Independence, OH 44131
Oklahoma City, Oklahoma
Bristol West Claims Service
P.O. Box 258806
Oklahoma City, OK 73125-8806
Florida
Bristol West Insurance Group
900 S Pine Island Road, Suite 600
Plantation, FL 33324
Colorado
Bristol West Insurance Group
7901 Southpark Plz Ste 110
Littleton, CO 80120
New York
Bristol West Insurance Group
21 N Main St
Gloversville, NY 12078
To change your address with Bristol West Insurance, you can contact their customer service team by phone or email. The general customer service number is 1-888-888-0080, and they are available 24 hours a day, seven days a week. You can also reach them by email at [email protected]. It's important to update your address with your insurance provider to ensure that your policy and any correspondence are sent to the correct location.
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The Bristol West Insurance app
Features
The app offers a range of features to help you manage your insurance, including:
- Viewing and downloading your policy
- Reviewing and paying bills
- Managing payment methods
- Accessing ID cards for your auto policies
- Contacting your agent
- Reporting and tracking claims
- Viewing policy information
Login and Security
Logging in is easy and hassle-free, with Touch ID and Face ID options, as well as a "Remember Me" feature that recognises your device. The app also offers state-of-the-art security to protect your data and payments.
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Making payments
For those who prefer to manage their insurance on the go, the Bristol West Mobile App is a convenient option. Available on both Apple and Android devices, the app allows users to review bills, make payments, and manage payment methods. The app also provides easy access to policy information, ID cards, and contact details for your agent.
Bristol West also offers discounts for automatic payments and paperless billing, making it even more attractive for customers who opt for digital solutions.
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Frequently asked questions
You can change your address by calling Bristol West Insurance's customer service line at 1-888-888-0080.
The customer service phone line is open Monday through Friday, from 8:00 AM to 6:00 PM EDT.
Yes, you can contact Bristol West Insurance's customer service by emailing [email protected].
Bristol West Insurance strives to respond to emails within two to three business days due to the high volume of emails they receive.