To change your name on PEHP insurance, you must update your demographic information by completing the Provider Account Information form and returning it via email to [email protected]. This is a secured online provider site that allows you to access resources and information to simplify and expedite your organisation's daily tasks. You can also access your old claims from your new PEHP member account. However, it is important to note that PEHP is replacing its claims payment system in phases, so you will need to submit claims with the correct ID number. If you have any questions, you can contact PEHP at (801) 366-7555 or via the Message Center in the New Account.
Characteristics | Values |
---|---|
How to change your name | To update your name, address, phone number, or other demographic information, complete the Provider Account Information form and return it via email to [email protected]. |
How to access your old claims | You can access your old claims from your new PEHP member account. Under the My Benefits menu, choose Claims History. |
How to get a copy of your PEHP ID card | Log in to your PEHP online account at pehp.org. Under the “My Benefits” drop-down menu, select “View ID Card." |
What You'll Learn
How to update your name on your PEHP ID card
To update your name on your PEHP ID card, you need to complete the Provider Account Information form. You can find this form on the PEHP website. Once completed, you need to return the form via email to [email protected].
Please note that you should not fill out this form if you work under a new TIN.
If you are transitioning to the new PEHP claims payment system, you will receive a new ID card and number in the mail before your new plan year begins. Your new ID number will begin with "M000." All covered family members can use the same card and number when they visit a provider. You should discard your old PEHP card and start using the new card when visiting providers.
If you use your old PEHP ID number after your new plan year begins, your claims will be denied. It is important that you give your doctor or pharmacist your new ID number to have your claim paid. Otherwise, you will have to work with the provider on resubmitting the claim under the correct number to get it paid.
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How to update your name on your PEHP online account
To update your name on your PEHP online account, you need to complete the Provider Account Information form. You can find this form on the PEHP website, and it must be returned via email to [email protected].
Please note that you should not fill out this form if you work under a new TIN.
In addition to updating your name, the Provider Account Information form can also be used to update your address, phone number, or other demographic information.
If you are a provider, you can also verify and request address changes for both physical and billing addresses through the PEHP for PROVIDERS online portal.
It is important to keep your name and demographic information up to date to ensure that there are no issues or rejections with your insurance claims.
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How to update your name on your PEHP insurance card
To update your name on your PEHP insurance card, you will need to complete the Provider Account Information form. This form is used to update your name, address, phone number, or other demographic information. Once you have completed the form, you will need to return it via email to [email protected].
Please note that you should not fill out this form if you work under a new TIN.
In addition to updating your name on your PEHP insurance card, you may also need to update your name with your doctor's office to ensure that your insurance claims are processed correctly. Your doctor's office will need your updated name and insurance information to submit claims to PEHP on your behalf.
It is also important to note that PEHP is currently replacing its claims payment system in phases, based on when a member's plan year begins. As part of this transition, you will receive a new ID card and number. Your new ID number will begin with "M000," and all covered family members can use the same card when they visit a provider. You will receive your new member ID card in the mail before your new plan year begins. Once you receive your new card, please discard your old PEHP card and begin using the new one when you visit providers.
If you have any questions or concerns about updating your name on your PEHP insurance card, you can contact PEHP at (801) 366-7555 or via the Message Center in your New Account.
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How to update your name on your PEHP provider account
To update your name on your PEHP provider account, you will need to complete the Provider Account Information form. This form can be returned via email to [email protected].
Please note that you should not fill out this form if you work under a new TIN.
The PEHP for PROVIDERS is a secure online provider site that allows you to access resources and information to simplify and expedite your organization's daily tasks. The secure website allows you to access member eligibility and effective dates, check the status of submitted claims and payment information, download pharmacy and medical preauthorization forms, obtain benefit limits information, obtain contracted fees via the Fee Schedule Lookup, review PEHP's claim auditing rules and clinical rationale via Clear Claim Connection, verify and request address changes, verify your current TIN and NPI, view and print claims remittance, submit medical claims, review PEHP's Clinical Policies, set up Electronic Funds Transfer (EFT) services, and more.
If you have any questions, you can contact PEHP at (801) 366-7555 or send a message via the Message Center in the New Account.
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How to update your name on your PEHP member account
To update your name on your PEHP member account, you can follow these steps:
Firstly, it is important to note that PEHP is replacing its claims payment system and member portal. This means that you will be receiving a new ID card and number. Your new ID number will begin with "M000," and all covered family members can use the same card and number when they visit a provider. You will receive your new member ID card in the mail before your new plan year begins. Check with your employer to know the exact date of your new plan year.
Once you have received your new ID card, you can proceed to update your name on your PEHP member account. Here are the steps:
- Log in to your PEHP online account at pehp.org.
- Under the "My Benefits" drop-down menu, select "View ID Card."
- On the page that appears, you should see your current ID card with your name, member ID number, and plan benefits.
- Look for an option to "Edit" or "Update" your personal information. This may be under a "Profile" or "Settings" section.
- Follow the prompts to update your name. You may need to provide your new name, as well as the reason for the change.
- Review and confirm the changes.
- Note that you may need to update your name with your providers as well. Be sure to show them your new ID card at your next appointment.
Additionally, if you have any concerns or encounter any issues during the process, you can contact PEHP at (801) 366-7555 or send them a message via the Message Center in your PEHP provider portal.
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Frequently asked questions
You will automatically receive a new PEHP ID card in the mail before your new plan year begins. Your new card will have your new name, a new member ID number, and your plan benefits.
You will need to update your member ID number with all your providers. Show them your new ID card at your next appointment.
If you use your old PEHP ID number after your new plan year begins, your claims will be denied. You will then have to work with the provider on resubmitting the claim under the correct number to get it paid.