Update Your Email: Icici Prudential Life Insurance In Simple Steps

ICICI Prudential Life Insurance is a life insurance company registered with the Insurance Regulatory and Development Authority of India (IRDAI). Customers can update their email address in their policy through several options. This includes calling the customer service helpline number, visiting any ICICI Prudential Life Insurance branch, or sending a written request to the ICICI Prudential Life Insurance Co. Ltd. office in Malad, Mumbai.

Call ICICI Prudential Life Insurance

If you want to change the email address associated with your ICICI Prudential Life Insurance policy, you can do so by calling the customer service helpline number on +91-22-6787 1111 (for calls within India) or +91-22-6787 1114 (for calls from outside India). The helpline is open from 10:00 am to 7:00 pm, Monday to Saturday (except national holidays). When you call, make sure to use your registered mobile number, as this will help them serve you better. You can also call this number if you have any other queries related to your policy.

Alternatively, you can update your email address by visiting any ICICI Prudential Life Insurance branch. To locate the nearest branch, visit the ICICI Prudential website. You will need to fill out a form and submit it along with a signed copy of your address proof (passport, Aadhaar card, etc.).

Visit ICICI PruLife Towers

If you wish to visit ICICI PruLife Towers, you can find them at 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025. Their customer helpline number is 40391600, and their helpline timings are 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays).

Use an online account

If you would like to change your email address for your ICICI Prudential Life Insurance policy, you can do so by using your online account. Here is a step-by-step guide:

• Log in to your online account.
• Once you have logged in, click on the 'My Profile' tab.
• Under the 'My Profile' tab, find and select the 'Contact Nos.' section.
• Update your email address in the 'Contact Nos.' section.
• Save the changes you have made.

Please note that you can also change your email address by calling the customer service helpline number, visiting any ICICI Prudential Life Insurance branch, or writing to the company.

Contact via WhatsApp

If you need to change your email address for your ICICI Prudential Life Insurance policy, you can do so by contacting the company via WhatsApp. Here's a step-by-step guide on how to update your email address:

Step 1: Contact ICICI Prudential Life Insurance via WhatsApp

• Save the WhatsApp number, +91 99206 67766, on your phone contacts.
• Open WhatsApp and start a new chat with this contact.

Step 2: Send a message

In your message, provide your policy number and request to update your email address. You can also scan the QR code provided on the ICICI Prudential Life Insurance website to initiate the WhatsApp chat.

Step 3: Provide the required information

To update your email address, you will need to provide your policy number and personal details. Ensure that the information you provide matches the details associated with your policy.

Step 4: Wait for confirmation

After submitting your request, ICICI Prudential Life Insurance will process your request. You should receive a confirmation within a few working days.

By following these steps, you can conveniently update your email address for your ICICI Prudential Life Insurance policy through WhatsApp. This method provides a quick and easy way to make changes to your policy details without having to visit a branch or submit physical documents.

Send a courier

To update your email address in your ICICI Prudential Life Insurance policy, you can use the courier option. Here are the steps you need to follow:

• Fill in your details in the "Contact Nos." section of the ICICI Prudential Life Insurance form. This form can be found on their website or at one of their branches.
• Send the completed form along with a signed copy of your address proof (such as a passport or Aadhaar card) to the following address: ICICI Prudential Life Insurance Co. Ltd., Unit No. 1A & 2A, Raheja Tipco Plaza, Rani Sati Marg, Malad (East), Mumbai- 400 097.
• Once they receive your request, they will process it within 4 working days and send you a confirmation.

Please note that you can also update your email address by calling their customer service helpline number or by visiting any of their branches.

Frequently asked questions