Updating Your Mailing Address: A Step-By-Step Guide For Arbella Insurance Policyholders

Arbella Insurance is a customer-focused, regional property and casualty insurance company, providing services to customers in Massachusetts, New Hampshire, Connecticut, and Rhode Island. The company is headquartered in Quincy, Massachusetts and has been in operation since 1988. If you are an Arbella Insurance customer and need to change your mailing address, you can do so by contacting their customer service representatives at 1-800-ARBELLA (1-800-272-3552) or by using the myArbella app. Their customer service hours are Monday to Friday, from 8 am to 5 pm.

Contacting Arbella's customer service call center

To change your mailing address at Arbellas, you will need to contact their customer service call center. The Arbellas customer service call center is available to assist you with any queries or concerns you may have regarding your insurance policy.

You can reach Arbellas customer service by calling their toll-free number, 1-800-ARBELLA (1-800-272-3552). Their phone lines are open from Monday to Friday, 8 am to 5 pm. When you call, you will be connected to one of their friendly and knowledgeable customer service representatives, who will be happy to help you with your request.

If you prefer, you can also manage your Arbella insurance policy and account information online through their website or the myArbella mobile app. The myArbella app allows you to update your information, file a claim, and access policy documents such as your declaration page and bill. To use the app, you will need to create an account if you don't already have one.

Additionally, Arbellas has several branch offices and drive-in claim centers located throughout New England. These locations offer various services, including claim resolution, quick appraisals, and more. You can find the address and contact information for these locations on the Arbellas website.

Remember, if you have any questions or issues regarding your policy or account, don't hesitate to reach out to Arbellas customer service. Their team is dedicated to providing excellent, one-on-one customer support and ensuring you have a positive experience.

Using the myArbella app

The myArbella app is a convenient way to manage your Arbella Insurance policy. The app is free to download and is available on the Apple, Android, and Google Play stores.

Features

The myArbella app offers a range of features to help you manage your insurance policy:

• Insurance Dashboard: View your policies, claims, and billing history in one place.
• Digital Documents: Access your insurance documents on the go.
• Bill Pay: Pay your bill quickly and easily from anywhere.
• View Your Policy: Check your policy details from the app.
• Submit Your Claim: Submit a claim request conveniently from your phone or tablet.
• Messages: Receive important messages and updates from Arbella regarding your policy.

Other Benefits

• Quick and Convenient Access: The app allows you to access and manage your insurance policy from your mobile device quickly and conveniently.
• Available 24/7: You can view your policy details and billing information anytime, anywhere.
• Secure Payments: Make secure payments through the app without having to log in to your account on the Arbella website.

The myArbella app is a great way to stay on top of your Arbella Insurance policy and make changes to your personal information, such as your mailing address.

Calling 1-800-ARBELLA

When you call this number, you will first need to provide your account and policy information. You will then be connected to a customer service representative who can assist you with your inquiry. This phone number is available 24 hours a day, 7 days a week, so you can always reach someone in the event of an emergency.

If you are reporting a claim, you will be connected to Arbella's after-hours call center if you are calling outside of their normal business hours. The customer service team is available Monday through Friday from 8 am to 5 pm. If you are calling during these hours, you will be connected to a representative who can help you initiate the claims process and guide you through the next steps.

In addition to calling 1-800-ARBELLA, you can also report a claim using the myArbella app or by visiting the Arbella website at arbella.com/claims. You can also visit one of Arbella's branch offices or drive-in claim centers to get help with your claim or to have your vehicle appraised. These locations offer varying hours and services, so be sure to check the hours and services offered at your nearest location before visiting.

Overall, calling 1-800-ARBELLA is a convenient and straightforward way to get in touch with Arbella Insurance and receive assistance with a variety of inquiries, including changing your mailing address. The customer service team is dedicated to helping you resolve your issues and providing you with the information you need.

Sending mail to Arbella Insurance Group

The Arbella Insurance Group is headquartered in Quincy, Massachusetts, and has several branch offices and drive-in claim centres in the area. If you wish to send mail to the company's headquarters, the address is:

Arbella Insurance Group

1100 Crown Colony Drive

P.O. Box 699103

Quincy, MA 02269-9225

Alternatively, you can send mail to the following address:

Arbella Insurance Group

P.O. Box 55392

Boston, MA 02205-5392

For overnight mail, use this address:

Arbella Insurance Group

1100 Crown Colony Drive

Quincy, MA 02169

If you need to report a claim, you can do so by calling 1-800-ARBELLA, using the myArbella app, or visiting arbella.com/claims. The customer service call centre is open Monday to Friday from 8 am to 5 pm.

Visiting an Arbella branch office

To change your mailing address at Arbella Insurance, you can visit one of their branch offices. Arbella Insurance has its headquarters in Quincy, Massachusetts, and several branch offices throughout New England. At these branch offices, you can get assistance with various services, including claims and drive-in appraisals.

• Locate your nearest Arbella branch office: You can find a list of branch offices on the Arbella website or by using their agent locator tool. Enter your zip code or search by state to find the office closest to you.
• Prepare the necessary information: Ensure you have all the relevant information with you, such as your full name, policy number, and new mailing address. Having this information handy will streamline the process.
• Visit the branch office: Make a trip to your chosen branch office during their business hours, which are typically Monday through Friday from 8:00 am to 5:00 pm.
• Speak to a customer service representative: Once you arrive at the branch office, approach the customer service desk or reception area. Explain that you need to change your mailing address and provide them with your relevant policy information.
• Complete any required paperwork: The customer service representative may ask you to fill out a form to update your contact information, including your new mailing address. Carefully review and complete any necessary paperwork.
• Verify the changes: Before leaving the office, confirm with the representative that your new mailing address has been successfully updated in their system. This will ensure that all future correspondence from Arbella Insurance is sent to the correct address.
• Obtain a confirmation: Ask for a confirmation number or some form of verification that the change has been made. This will be helpful in case you need to refer to this change in the future or encounter any issues.

By following these steps and visiting an Arbella branch office, you can efficiently update your mailing address and ensure that your policy information is accurate and up to date.

Frequently asked questions