
If you're looking to verify the credentials of an insurance agent, there are a few steps you can take. Firstly, you can ask the agent directly for their licensing information, which includes their unique National Producer Number (NPN). This number is assigned during the licensing application process and serves as an identifier. Alternatively, you can utilise online resources such as state insurance department websites or the National Association of Insurance Commissioners' (NAIC) website to confirm an agent's licensing status and obtain relevant information. Additionally, some states like Washington provide a dedicated phone line for insurance inquiries, allowing you to consult with experts and verify agent information. It's always a good idea to be cautious and ensure the agent or company you're dealing with is legitimate and licensed to operate in your state.
| Characteristics | Values |
|---|---|
| Contact Method | Phone, Online |
| Phone Number | 800-562-6900 |
| Phone Availability | 8:30 a.m. to 4:30 p.m., Monday to Friday |
| Online Method | National Producer Number (NPN) Lookup |
| NPN Description | A unique NAIC identifier assigned during the licensing application process |
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What You'll Learn

Check the National Producer Number (NPN)
The National Producer Number (NPN) is a unique identifier for insurance agents, brokers, and other professionals in the industry. It is like an "insurance industry ID card" and is assigned by the National Insurance Producer Registry (NIPR). The NPN is essential for licensing, appointments, and staying compliant and organised as an insurance agent. To identify your NPN, you can use the NPN Look-Up Tool on the NIPR website. You will need to enter your Social Security Number or license number, as well as your last name. It is also possible to search using your last name, date of birth, and either your Social Security Number or license number.
Once you have your NPN, it is a good idea to save it digitally, for example by adding it to your phone's notes or CRM. You should also print it out and include it in your business files with your insurance licenses. Keep your NPN in mind for appointments, carrier applications, and compliance checks. It is used for a variety of purposes, including applying for and renewing licenses, reporting Continuing Education (CE) credits, submitting appointments and terminations, and tracking compliance and regulatory actions.
By centralising this information, the NPN simplifies processes for insurance professionals and regulatory bodies. It is a key identifier in an insurance career and can be used to access important records like the PDB report. A Producer Database (PDB) report is a centralised database managed by the NIPR. Setting up an NIPR account is free and provides access to the National Insurance Producer Registry's tools and services, allowing you to manage your licenses, renewals, and appointments.
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Contact your state's insurance department
Contacting your state's insurance department is a reliable way to check an insurance agent's code and ensure they are licensed to operate in your state. Each state in the US has an official government website that provides tools and resources for consumers to look up insurance agents, agencies, and companies. These websites typically have a designated section for consumers, with tools to help understand insurance choices and make informed decisions.
For example, the Washington State Office of the Insurance Commissioner provides a lookup tool that allows consumers to find helpful information about insurance agents, such as contact information, addresses, and phone numbers. This tool also enables consumers to review disciplinary actions and complaints against agents and verify their licensing status. Similarly, Texas maintains a licensing database for insurance agents, adjusters, agencies, and companies, allowing consumers to search for specific agents or companies and view their licensing status.
Consumers can also contact their state insurance department directly for assistance. Many departments provide a phone number to speak with an insurance expert during business hours. For instance, the Washington State Office of the Insurance Commissioner can be reached at 800-562-6900, Monday through Friday, from 8:30 a.m. to 4:30 p.m. By calling this number, consumers can ask questions, file complaints, and obtain the information they need to make informed decisions about their insurance choices.
Additionally, state insurance department websites often offer resources beyond agent lookup tools and consumer assistance hotlines. These may include guidelines, reports, and educational materials to help consumers understand their rights and navigate the insurance landscape. By leveraging these resources, consumers can empower themselves to make the best decisions for their specific needs and ensure they are working with reputable and licensed insurance professionals.
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Check company subsidiaries
Checking a company's subsidiaries can be a challenging task, as this information is not always readily available or easy to find. Here are some methods and sources that can help you in your research:
Start with the Company's Website:
The company's official website is often a good starting point. While companies may not explicitly list all their subsidiaries, press releases, annual reports, and other sections of the website might provide insights into recent acquisitions and subsidiaries.
Review SEC Filings:
The Securities and Exchange Commission (SEC) requires public companies to disclose specific financial and other information. Public companies must submit a list of subsidiaries as Exhibit 21 to registration statements filed on specific forms (S-1, S-4, S-11, F-1, F-4, 10). You can access this information for free through EDGAR, where you can find registration statements, periodic reports, and other filings.
Utilize Business Databases and Directories:
- Mergent Intellect: Mergent Intellect, in partnership with D&B (Dun & Bradstreet), offers access to private and public U.S. and international business data. This includes industry news, facts, figures, executive contact information, and industry profiles.
- LexisNexis: LexisNexis provides information on corporate hierarchy and family trees to locate subsidiaries and divisions of public, international, and private companies.
- Orbis: Orbis (formerly Mint Global) contains comprehensive information on companies worldwide, including financial data, corporate and ownership structures, and industry research.
- ReferenceUSA: ReferenceUSA is a directory of U.S. and Canadian businesses, residents, and healthcare providers, offering information on private companies and their estimates.
Other Sources:
Wikipedia can be a valuable resource for learning about company acquisitions and assets. Additionally, books and print sources available at libraries, such as the Library of Congress, can provide insights into company structures and subsidiaries.
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Use refined company-specific reports
To check an insurance agent's code, one of the methods you can use is generating refined company-specific reports. This can be done by using the National Association of Insurance Commissioner's company search tool, which provides access to a range of information, including reports on complaints, financials, and licensing.
When using this tool, you can customize your report according to your specific needs. You can choose to view or download a list of insurance companies operating in a particular state, such as Texas, as an example. The report can be tailored further by selecting specific company types and lines that match your criteria.
Additionally, these reports can be used to identify the "agent for service of process" for active and inactive companies. An agent for service of process is responsible for handling legal summonses, processes, and notices sent to a company or organization. This information can be crucial when dealing with legal matters or when you need to contact a specific entity within an insurance company.
By utilizing these refined company-specific reports, you can gain valuable insights into insurance companies, their agents, and relevant details such as licensing and complaint history. This information empowers consumers to make informed decisions and take appropriate actions when dealing with insurance-related matters. Remember to also verify the correct name of the insurance company, as they may operate under different subsidiary names.
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Contact the insurance company directly
If you need to check an insurance agent's code, one option is to contact the insurance company directly. Many insurance companies have websites that provide contact information, including phone numbers and email addresses, for their agents. You can usually find this information by searching for the agent's name or code on the company's website. Additionally, some insurance companies provide online tools or directories that allow you to search for and verify their agents. These tools may also provide additional information, such as any disciplinary actions or complaints against the agent.
When contacting the insurance company, it is important to have as much information as possible about the agent you are trying to verify. This may include their full name, any associated license numbers or codes, and the state in which they are supposed to be licensed. This information can help the insurance company accurately identify and provide information about the specific agent you are inquiring about.
In some cases, you may need to contact the insurance department or commissioner in your state. They can help you verify whether an agent or company is licensed to operate in your state and provide additional information or reports about them. Each state may have different procedures and tools for looking up this information, so it is worth checking your state's official website or contacting their insurance department directly.
If you are unable to find the information you need online or have specific questions or concerns, you can reach out to the insurance company's customer support or agent licensing department. They should be able to provide you with the agent's code and any other relevant information. Remember to have the agent's full name and any other identifying information on hand when making your inquiry.
By following these steps and contacting the insurance company directly, you can effectively verify an insurance agent's code and ensure you are dealing with a legitimate and licensed professional. This process helps protect consumers from fraud or misconduct and ensures they are receiving services from qualified and authorized individuals.
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Frequently asked questions
You can check an insurance agent's code by contacting your state's insurance department. Alternatively, you can use the National Producer Number (NPN) lookup tool on the NIPR website.
A National Producer Number is a unique NAIC identifier assigned during the licensing application process.
NPNs are assigned to all individuals and most business entities on the PDB.
If you're unable to find a specific company, you can contact your state's insurance department for assistance. They can provide information on licensed companies or HMOs in your state.

























