Get Geico Auto Insurance: Contacting Your Agent

GEICO offers a variety of ways to get in touch with their customer service agents. You can reach out to them via live chat, email, or phone. GEICO's live chat feature allows you to connect with a licensed agent and get answers to your auto policy service questions. You can also report a claim, report glass-only damage, or request emergency road service through the GEICO Mobile app or website. For payments, you can use the GEICO Mobile app or enrol in the Policyholder Service Centre to have payments automatically deducted from your account. If you need further assistance, you can call GEICO's customer service line or reach out to a specific department for more specialised support.

Live chat with a GEICO agent

To live chat with a GEICO agent, start by selecting the chat icon. You will then need to fill out a few details to begin. GEICO Live Chat is a convenient way to talk to a licensed agent about your auto policy service questions. Agents can help with payments, adjusting payment plans, explaining your bill, and looking for discounts. They can also help with adding or removing a vehicle or driver, updating coverages, and getting your ID card.

You can also use the GEICO Live Chat to download your conversation to keep for your records. GEICO takes measures to ensure that all information placed in the chat is encrypted and protected for your safety. If you want to keep the conversation for your records, you can download the chat transcript right from the chat window.

Please note that GEICO Live Chat cannot answer questions about claims or other products. If you have questions about the status of your claim or a non-auto policy, you can report an incident or track a claim using the GEICO website or mobile app. For non-auto policies, you can log in to your policy or visit the GEICO Contact Page.

Call GEICO's customer service

GEICO offers a variety of ways to get in touch with its customer service team. One option is to use the GEICO Live Chat feature, which allows you to connect with a licensed agent and ask questions about your auto policy. The Live Chat can be used to make payments, adjust payment plans, and update your contact information, among other things. GEICO also takes measures to ensure your private information stays private during the chat.

You can also call GEICO's customer service phone line. The number for this line is 1 (800) 861-8380. This line can be used for general customer service inquiries and to report a claim.

If you are calling about a specific type of insurance, GEICO provides different numbers to call depending on the type of insurance you have:

• For auto and motorcycle insurance, you can call (800) 841-3005.
• For classic and collector car insurance, you can call American Modern Insurance Group at (866) 760-4166 (Monday to Friday, 8:00 am – 9:00 pm ET).
• For condo/co-op insurance, you can call (855) 716-2302 (Assurant customers can call (855) 395-9765).
• For homeowners insurance, you can call Iris Powered by Generali at (800) 206-4065.
• For jewellery insurance, you can call (888) 395-1200 or log in to your current policy to contact a customer service agent.
• For life insurance, you can call (800) 841-3005.
• For medical malpractice insurance, you can call (800) 841-3005.
• For mobile home insurance, you can call (800) 841-3005 (Assurant customers can also pay their bill online).
• For overseas calls, you can call an agent in your country.
• For pet insurance, you can call (800) 793-2003 (Monday to Friday, 9:00 am – 8:00 pm ET, Saturday, 10:00 am – 4:00 pm ET).
• For RV insurance, you can call (877) 434-2678.

Additionally, GEICO offers a mobile app and a website where you can access and manage your policy information, make payments, and track claims.

Download the GEICO Mobile app

GEICO's Mobile App is designed to make insurance as easy as possible. The app is free to download and provides a range of features to help you manage your insurance on the go.

One of the key benefits of the app is the ability to access your insurance ID cards digitally. No more rummaging through your wallet or glovebox! Your ID cards are easily accessible 24/7, both online and offline, and can be viewed, emailed, or printed directly from the app. Apple users can also add their ID cards to their Apple Wallet.

The app also provides quick and easy access to roadside assistance. Whether you need a tow or emergency help, you can request assistance in as little as 2 minutes, anytime and anywhere. The app also offers a convenient way to submit and manage claims, including an Easy Photo Estimate feature that allows you to submit photos of vehicle damage and receive an estimate in about 20 minutes, saving you time and hassle.

Another highlight of the app is GEICO's Virtual Assistant, your very own pocket-sized helper. The Virtual Assistant is available 24/7 to answer any questions you may have about your policy, billing, or other insurance-related inquiries.

Additionally, the app offers Vehicle Care powered by CARFAX®, which provides insights into your car's service history, open recalls, and maintenance schedule.

The GEICO Mobile App has received numerous positive reviews from users, praising its ease of use, convenience, and comprehensive features. It has consistently ranked #1 in mobile insurance scorecards and benchmarks, demonstrating its reliability and popularity among customers.

To download the app, simply visit the App Store or Google Play, depending on your device, and search for the "GEICO Mobile App." Once downloaded, you can log in using your existing GEICO user ID and password. You can also enable fingerprint login for added convenience.

Visit the GEICO Claims Express page

To access the GEICO Claims Express page, you will need your claim number. This will allow you to access your claim securely and quickly.

The GEICO Claims Express page is part of the GEICO Mobile app, which offers a faster alternative to calling. The app also allows you to access your digital ID cards, add a vehicle to your policy, and report glass-only damage. You can even store your ID cards in your Apple Wallet.

If you don't have the GEICO Mobile app, you can still manage your claim by logging in to your policy on the GEICO website. You will need your user ID and password to log in. Once you have logged in, you will be directed to your claim dashboard.

If you are having trouble with your user ID or password, you can visit the recovery page to get help with logging in.

Contact a GEICO Insurance Agent in your state

GEICO offers a variety of ways to get in touch with its insurance agents, depending on your location and needs.

Contacting GEICO Insurance Agents by State

If you are looking for an insurance agent in a specific state, GEICO provides a list of agents by state on its website. You can browse by state and find the contact information for local agents or independent agencies. This is a convenient way to find an agent in your area who can assist you with your insurance needs.

Contacting GEICO Customer Service

GEICO also offers multiple options for contacting its customer service team. You can reach out to them via live chat, email, or phone.

The live chat feature connects you with licensed agents who can assist with auto policy service questions, such as making payments, adjusting payment plans, adding or removing vehicles or drivers, and updating coverages. The chat platform ensures your information stays private and encrypted, and you can even download the chat transcript for your records.

If you have questions about claims or non-auto policies, you can use the GEICO website or mobile app to report an incident or track a claim. The website also has a dedicated Contact Us page with various contact options.

For those who prefer speaking on the phone, GEICO provides several phone numbers for different insurance types:

• Auto and motorcycle insurance: (800) 841-3005
• Flood insurance: (855) 716-2302 (Assurant customers: (855) 395-9765)
• Homeowners insurance: (888) 903-9174
• Life insurance: (800) 841-3005
• Mobile home insurance: (800) 841-3005 (Assurant customers can also pay bills online)
• Renters insurance: (877) GEICO-RV (434-2678)

Additional Contact Options

GEICO also offers the following contact methods for specific insurance types:

• Classic & Collector Car: Online payment through the Policyholder Service Center or call American Modern Insurance Group at (866) 760-4166 (Mon–Fri, 8:00 am–9:00 pm ET)
• Commercial Auto Insurance: No specific contact information provided
• Condo/Co-op Insurance: No specific contact information provided
• Workers' Compensation: No specific contact information provided
• Medical Malpractice Insurance: No specific contact information provided
• Travel Insurance: No specific contact information provided
• Umbrella Insurance: No specific contact information provided

Overseas Contact

For customers outside the country, GEICO provides the option to call an agent in your current country or email [email protected] for assistance.

No matter where you are or what your insurance needs are, GEICO offers a range of contact options to ensure you can connect with the right agent or customer service representative.

Frequently asked questions