Jeffrey Wade
With smartphone prices skyrocketing, insuring your phone is becoming increasingly important. Halifax offers mobile phone insurance through its Ultimate Reward Current Account, which covers one phone at a time for £15 or £17 per month, with a £30 or £100 excess fee, respectively. This insurance covers lost, damaged, or stolen devices, as well as mechanical breakdowns, and can be claimed by registering your phone's IMEI number and SIM details. Additionally, Halifax provides home and contents insurance, which automatically covers gadgets in your home, including smartphones, for items valued under £2000. However, insuring a mobile phone through a specialist provider may offer more comprehensive cover and lower costs.
| Characteristics | Values |
|---|---|
| Mobile phone insurance provider | Halifax |
| Insurance type | Home and contents insurance |
| Items covered | Mobile phones, tablets, laptops, and cameras |
| Coverage | Items worth less than £2,000 each are covered as part of the contents cover. Items worth between £2,000 and £20,000 are also covered but need to be specified in the policy. |
| Additional coverage | Worldwide cover, cracked screens, lost devices, theft, water damage, e-wallet protection |
| Exclusions | Items worth more than £20,000 each |
| Premium | £15-£17 per month for the Ultimate Reward Account |
| Excess | £30-£100 |
| Number of claims | Maximum of two claims within 12 months |
| Claim process | Register your phone with IMEI and SIM numbers, fill out a form, and send the phone for repair |
| Turnaround time | 2-5 working days for repair, 1 working day for claim assessment |
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What You'll Learn
Halifax's Ultimate Reward account
Mobile phones are expensive, and with prices for Apple's latest iPhone 11 Pro starting at £1,149 if bought outright, leaving a smartphone uninsured is a huge gamble. Despite this, 74% of smartphone owners haven't bothered to take out mobile phone insurance.
The main disadvantage of the Ultimate Reward Account is that it costs £17 per month to maintain, which is far more expensive than simply insuring your phone through a specialist provider. With Mobile Phone Insurance Direct, for example, you'll pay just £8.99 per month for an iPhone 13 Pro. Additionally, the Halifax bank account has a £100 excess fee on each claim, whereas other providers offer excess fees starting at £40 for a high-end device. Finally, with mobile phone insurance from Halifax, you can only make a maximum of two claims within 12 months.
To register your phone with Halifax, you must provide the details (IMEI and SIM numbers) on the forms provided when you opened or upgraded your account. After seven days, you're insured to make a claim. If you need to make a claim, Halifax will send you a collection bag and a form to fill in the details and arrange to send them the £30 excess. Within three weeks, they will send you a repaired phone.
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Home Insurance Select
Halifax's Home Insurance Select, underwritten by Lloyds Bank General Insurance Limited, offers cover for your personal gadgets and belongings, including mobile phones, while they are at home. This means that if your phone is lost, stolen, or damaged within your home, you may be able to claim for a repair or replacement under your Home Insurance Select policy.
It is important to note that Home Insurance Select only covers items that cost less than £2,000 each as part of your overall contents cover. If you have items worth more than £2,000, you must specify them on your policy. Additionally, this type of insurance does not cover your phone when it is outside your home. For coverage outside the home, you may need to consider additional insurance, such as gadget travel insurance or Away from Home cover.
To make a claim on your Home Insurance Select policy for a lost or stolen phone, you will typically need to report the theft to your network provider and local police station, obtaining the phone's IMEI number and the crime reference number. You will also need to ensure that your phone is registered with Halifax, providing the necessary details, such as the IMEI and SIM number, before making a claim.
While Home Insurance Select can provide peace of mind for your personal belongings, it is essential to carefully review the policy documents to understand the specific coverages, limits, terms, and exclusions. Additionally, consider the potential impact on your premiums if you need to make a claim, as it may result in increased costs across your entire policy.
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Away from Home cover
If you're looking to insure your phone with Halifax, you can do so through your bank account or home insurance. The Ultimate Reward Current Account offers mobile phone insurance through Assurant General Insurance Ltd, which will provide a repair or replacement device if your phone is stolen, lost, or damaged. This account also covers mechanical breakdowns, with a maximum value of £2,000 per claim. However, the account costs £17.00 a month to maintain, and there is a £100 excess fee on each claim.
Another way to insure your phone is by adding Away from Home cover to your home insurance. This covers items worth less than £2,000 when you're out and about, including students' contents in student accommodation up to £5,000. If you have items worth more than £2,000, you can choose to cover them away from home too by specifying them on your policy. That way, if something gets lost or stolen when you're out, you can claim for it up to the amount you listed.
To make a claim on insurance for a lost or stolen phone, you must first tell your network provider so they can block it. You will also need to ask them for your phone's identification number (IMEI). As soon as possible, report the theft, including your phone's IMEI, to your local police station. Make sure to get a crime reference number, as you'll need this to make an insurance claim.
It's important to note that with all of Halifax's cover options, there are limits, terms, and exclusions. Be sure to read the policy documents carefully to understand what is and isn't covered.
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Phone accessories
- Chargers and power banks: Portable chargers, power banks, and charging cables are essential for keeping your phone charged on the go. Some options include solar power banks, fast-charging cables, and magnetic wireless chargers.
- Phone cases and screen protectors: These accessories protect your phone from scratches, drops, and cracks. They come in various designs and materials, such as tempered glass or hard PC bumper covers.
- Phone holders and mounts: A phone mount or holder can be useful when driving or at a desk. Look for options with strong magnets and 360-degree rotation for convenience.
- Headphones and earbuds: Bluetooth headphones and wireless earbuds are perfect for hands-free calls, music, and workouts. Some even offer noise-cancelling features and LED displays.
- Phone straps, connectors, and wristlets: These accessories help you keep your phone secure and within reach. Crossbody phone straps, phone connectors, and wristlets can add both convenience and style to your phone setup.
- Tracking devices: Devices like the Apple AirTag can help you keep track of your phone or other items.
- Other accessories: Other phone accessories include phone repair kits, phone sanitizers, selfie sticks, tripods, and phone grips.
When considering phone insurance, it's important to review what accessories are covered and understand the limits and exclusions of the policy. Additionally, compare different insurance providers to find the most comprehensive cover at the best price.
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Worldwide cover
Halifax's Worldwide Cover:
Halifax offers worldwide cover as part of their mobile phone insurance, ensuring that your phone is protected no matter where you travel. This means that if your phone is damaged, lost, or stolen while you are abroad, you can make a claim under your policy. The worldwide cover is subject to current government guidance, so it's important to stay informed about any travel advisories or restrictions that may impact your coverage.
Benefits of Worldwide Cover:
Device Coverage:
Halifax's worldwide cover typically applies to one phone per account holder. If you have a joint account, it can cover up to two smartphones. It's important to note that the phone must have been purchased in the UK within the last 36 months and have a 12-month warranty. Devices worth more than £2,000 may require additional specification on your policy to ensure they are adequately covered.
Claims and Limitations:
With Halifax's worldwide cover, you can make a maximum of two claims within a 12-month period. It's important to report any incidents promptly and follow the necessary procedures, such as obtaining a crime reference number in the case of theft. Keep in mind that there may be limits, terms, and exclusions to your coverage, so be sure to review the policy documents carefully to understand what is and isn't covered during your travels.
Alternative Options:
If you're seeking more comprehensive worldwide cover or unlimited claims, you may want to explore alternative insurance providers. Some companies offer different price tiers and cover levels, allowing you to personalise your coverage according to your specific needs. It's worth comparing the benefits and limitations of various providers to find the best fit for your international travels.
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Frequently asked questions
You can insure your phone with Halifax through their Ultimate Reward Current Account, which offers mobile phone insurance through Assurant General Insurance Ltd. This will get you a repair or replacement device if your phone is stolen, lost or damaged.
The Ultimate Reward account costs £15 or £17 per month and covers one phone at a time with a £30 or £100 excess fee.
If you get a joint bank account, it can cover up to two smartphones.
If your phone is not registered, Halifax will not cover you. You need to register your phone, providing the IMEI and SIM numbers.
If you lose your phone, you should report the theft to your network provider and your local police station. Make a note of the crime reference number, as you'll need this if you want to claim on your insurance.
