Jeffrey Wade
Boost Mobile offers phone insurance, known as Boost Shield or Boost Protect, to its customers for $7 per month, covering accidental damage, theft, and loss. The insurance also includes cracked screens, water damage, and out-of-warranty breakdowns, along with standard accessories included with the phone purchase. While Boost Mobile provides convenient repair options and quick replacements, customers may want to remove their phone insurance for various reasons. This guide will provide a comprehensive overview of the steps involved in cancelling Boost Mobile phone insurance and offer insights into the company's device protection policies.
| Characteristics | Values |
|---|---|
| Name of Insurance | Boost Shield |
| Cost | $7/month |
| Coverage | Accidental damage, theft, loss, cracked screens, water damage, out-of-warranty breakdowns, and mechanical or electrical issues |
| Deductible | $29 or $99 for repairs, $40 to $349 for replacement due to loss or theft |
| Cancellation Process | Contact Boost Customer Care by calling 611 from a Boost Mobile phone or logging into your account online |
| Cancellation Timeframe | May take 24 to 48 hours to be removed |
| Re-enrollment | May not be possible after cancellation |
| Refund | Pro-rata premium less any claims paid or cost of repairs made |
| Enrollment Eligibility | New devices must be enrolled within 30 days of activation |
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What You'll Learn
Removing Boost Mobile phone insurance online
Boost Mobile offers phone insurance, also known as Boost Shield or Boost Protect, to its customers for $7 per month. This insurance covers accidental damage, loss, theft, cracked screens, water damage, and out-of-warranty breakdowns. It also includes coverage for standard accessories that came with the phone.
If you are a Boost Mobile customer and want to remove your phone insurance, there are a few methods you can use, including online, in-store, or over the phone. In this guide, we will focus on the steps to remove Boost Mobile phone insurance online.
Steps to Remove Boost Mobile Phone Insurance Online:
- Log into your Boost Mobile account using your phone number and 4-digit PIN. You will need this information to make any changes to your account.
- Once you are logged in, navigate to your account page and scroll down until you see the "Current Services" section.
- Just above "Current Services," you should see options to switch to a new plan and manage add-ons. Click on "Manage Add-Ons."
- On the "Manage Add-Ons" page, you will be able to remove your phone insurance. Simply follow the prompts to complete the removal process.
- Keep in mind that you may not be able to re-enroll for insurance on the same device once you cancel. Additionally, cancellation policies may vary depending on your state, so be sure to review the terms and conditions.
By following these steps, you can conveniently remove Boost Mobile phone insurance from your account online. Remember that you can always reach out to Boost Mobile customer service for further assistance if needed.
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Removing insurance by calling Boost Mobile
To remove insurance by calling Boost Mobile, you can follow these steps:
Firstly, you need to dial the correct customer service number. The number varies depending on your location and the specific insurance plan you have. For example, for Boost Shield insurance, you can call (833) 502-6678. If you have Boost Protect, the relevant number is (800) 515-5988. If you are calling from a Boost Mobile phone, you can simply dial 611.
Once you have dialled the correct number, you will need to provide your phone number and 4-digit PIN to verify your account. If you have forgotten your PIN, a customer service representative can provide it for you once you have verified your personal information.
After verifying your account, you can request to remove your phone insurance. Keep in mind that, while you can cancel your device protection at any time, you may not be able to re-enroll that specific device in the future. Also, note that cancellation policies may vary depending on your state. For example, in Iowa, there is a 10% penalty per month for refunds not paid or credited within 30 days of cancelling the service.
It may take up to 48 hours for the insurance removal to be fully processed, and your account must be active for the removal to take effect.
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Cancelling insurance in-store
Cancelling your Boost Mobile phone insurance in-store is a straightforward process. You can visit any Boost Mobile store and speak to a customer service representative to initiate the cancellation. Make sure to bring your phone with you, as well as your phone number and 4-digit PIN, which are necessary to complete the process. If you have forgotten your PIN, don't worry—a Boost Mobile representative can provide it to you once you verify your personal information.
In-store cancellation allows you to speak directly with a customer service representative, who can guide you through the process and address any concerns or questions you may have. They will be able to remove the phone insurance from your account, ensuring that you are no longer charged for it.
It is important to note that cancelling your phone insurance may have implications for re-enrolling in the future. While you can cancel your device protection at any time, you may not be able to re-enroll the same device for insurance if you change your mind later. Therefore, it is advisable to carefully consider your decision before proceeding with the cancellation.
Additionally, keep in mind that your device protection will be placed on hold if your account is past due. In such cases, the protection will not take effect again until your next paid billing cycle. It is always a good idea to review the terms and conditions of your insurance plan to fully understand the cancellation process and any associated implications.
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Insurance refunds
Boost Mobile offers phone insurance through Boost Shield and Boost Protect. Boost Shield is available for $7 per month, while the price of Boost Protect varies from $2.75 to $18 per month. Both plans cover loss, theft, accidental damage, and mechanical or electrical issues after the manufacturer's warranty expires.
If you wish to cancel your Boost Shield insurance, you can do so by visiting your account on BoostMobile.com. If you cancel between monthly billing cycles, you will receive a prorated refund or credit for any unearned premiums.
To cancel your Boost Protect insurance, you will need to contact Boost Customer Care. You can do this by calling 611 from a Boost Mobile phone or by calling Boost Customer Care directly. It may take up to 48 hours for the insurance to be removed from your account.
It is important to note that once you cancel your device protection, you may not be able to re-enroll for that device. Additionally, device protection will not take effect again until your next paid billing cycle, and it is not available for canceled lines of service.
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Insurance cancellation notices
Understanding Boost Mobile Phone Insurance:
Boost Mobile offers phone insurance, often referred to as Boost Shield or Boost Protect, which covers accidental damage, theft, and loss for a monthly fee of $7. This insurance also covers cracked screens, water damage, and out-of-warranty breakdowns, providing peace of mind for customers.
Cancelling Boost Mobile Phone Insurance:
To cancel your Boost Mobile phone insurance, you have a few options:
- Online: Log into your Boost Mobile account using your phone number and 4-digit PIN. Navigate to "Current Services" and then click on "Manage Add-Ons." From there, you can remove your phone insurance.
- In-Store: Visit any Boost Mobile store and speak to a customer representative. They will need your phone number and PIN to process the cancellation.
- Over the Phone: Contact Boost Mobile customer service by calling 611 from your Boost Mobile phone or the dedicated customer service number. Provide your phone number and PIN to the representative, and they will guide you through the cancellation process.
Cancellation Policies:
When cancelling your Boost Mobile phone insurance, it's important to be aware of the following policies:
- Refund Policy: If you cancel the plan, you may be eligible for a refund. The amount will typically be based on a pro-rata calculation, usually 90% of the unearned premium less any claims paid or repair costs incurred.
- Timing: Your cancellation may take up to 24 to 48 hours to be processed and removed from your account.
- Re-Enrollment: Keep in mind that once you cancel your insurance, you may not be able to re-enroll that specific device in the future.
- Notice Requirements: In certain states, such as Maine, the provider is required to send a written notice to the service plan holder at least 15 days prior to cancellation, stating the effective date and reason for cancellation.
Cancelling Device Protection:
In addition to phone insurance, Boost Mobile also offers device protection, which covers repairs or replacements for damaged, lost, or stolen phones. You can cancel your device protection at any time by contacting Boost Customer Care. However, please note that device protection will not be available for cancelled lines of service.
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Frequently asked questions
You can remove Boost Mobile phone insurance by logging into your account online and navigating to the "Manage Add-Ons" section, where you can remove the insurance. Alternatively, you can call Boost Mobile customer service at 611 from a Boost Mobile phone or bring your phone to a Boost Mobile store and have a representative remove the insurance for you.
You will need your phone number and 4-digit PIN to remove your Boost Mobile phone insurance. If you have forgotten your PIN, a customer service representative can provide it to you once you verify your personal information.
It can take up to 24 to 48 hours for Boost Mobile phone insurance to be completely removed from your account. If your account is not active, the insurance may not be removed until you pay it.
While you can cancel your Boost Mobile phone insurance at any time, you may not be able to re-enroll for that device. If you wish to re-enroll, you will need to check your enrollment eligibility.
