**Farmers Insurance: 21St Century's New Identity**

21st Century Insurance is not changing its name, but it has stopped selling new policies as of 2023. Current customers are being transitioned to another Farmers brand called Toggle. 21st Century Insurance has been in business since 1958 and is a subsidiary of Farmers Insurance Group, which has over 90 years of insurance experience. The company offers car insurance policies exclusively in California and provides complimentary roadside assistance to eligible policyholders.

21st Century Insurance is now transitioning customers to its sister company, Toggle

21st Century Insurance is a subsidiary of Farmers Insurance Group, which has been in the car insurance business since 1958. In 2023, 21st Century Insurance stopped selling new policies, and the company has been transitioning its customers to its sister company, Toggle. Like 21st Century Insurance, Toggle is also a subsidiary of Farmers Insurance Group.

Toggle offers renters insurance in 26 states, including California, and auto insurance in eight states outside of California. As a Toggle customer, you will benefit from Farmers Insurance Group's 90+ years of insurance experience, as well as its outstanding claims service and 24/7 self-service access. The company has also won a "Carrier of the Year" Award from Insurance Nexus for its focus on innovation.

If you are a 21st Century Insurance customer, you can manage your auto policy online by logging into your account on the 21st Century Insurance website. Here, you can add or delete vehicles, sign up for 21st AUTO PAY®, change your coverage, add or delete drivers, and get an ID card or document. You can also sign up for paperless communication and 21st AUTO PAY® without logging in.

To contact 21st Century Insurance, you can call their customer service line at (877) 401-8181 or send general correspondence by mail to 21st Century Insurance, 3 Beaver Valley Road, 4th Floor, Wilmington, DE 19803.

21st Century Insurance is a subsidiary of Farmers Insurance

Farmers Insurance Group is a subsidiary of Zurich Financial Services Group, a Swiss-based insurance company with a global network of subsidiaries and offices in North America, Europe, Asia Pacific, Latin America, and other markets. Zurich Financial Services Group employs approximately 60,000 people and serves customers in more than 170 countries.

As a subsidiary of Farmers Insurance, 21st Century Insurance benefits from the group's extensive resources and industry experience. Farmers Insurance has over 48,000 exclusive and independent agents and approximately 21,000 employees. The group serves more than 10 million households and provides insurance coverage to over 20 million individuals across all 50 states.

The acquisition of 21st Century Insurance by Farmers Insurance has brought several changes and benefits to the company. 21st Century Insurance now has access to Farmers' vast network of insurance agents, enabling them to offer a wider range of insurance products to their customers. Additionally, 21st Century Insurance customers can take advantage of Farmers' financial strength and stability, ensuring sufficient funds to pay out claims.

In terms of insurance offerings, 21st Century Insurance primarily focuses on providing car insurance to California residents. They offer standard auto insurance coverage, including liability insurance, collision insurance, and comprehensive insurance. One notable feature of their car insurance policies is the complimentary roadside assistance included with each policy.

In addition to car insurance, 21st Century Insurance also offers other types of insurance through partnerships with other companies. These partnerships allow them to provide coverage for motorcycles, watercraft, and personal umbrella liability insurance. However, it is worth noting that 21st Century Insurance does not directly offer home or renters insurance; instead, they partner with Farmers for these types of policies.

While 21st Century Insurance has been a well-established company since 1958, they stopped selling new policies in 2023. As a result, many current customers have transitioned to another Farmers brand, Toggle, which offers renters and auto insurance online. Despite this change, 21st Century Insurance remains a subsidiary of Farmers Insurance, and existing customers continue to benefit from the group's resources and stability.

21st Century Insurance offers free roadside assistance

21st Century Insurance, a subsidiary of Farmers Insurance, offers free roadside assistance to its policyholders. This benefit is automatically included in all car insurance policies at no extra cost and provides 24-hour services such as towing, lock-out assistance, and more. The service is available for each car insured with 21st Century Insurance and can be accessed by calling their dedicated hotline.

The 21st Roadside Assistance Program provides peace of mind to drivers, knowing that help is just a phone call away. It covers up to five incidents per year and includes services such as towing, winching, locksmith services, flat tire assistance, on-site mechanical adjustments, and battery jump starts.

In addition to its roadside assistance program, 21st Century Insurance also offers standard auto insurance coverage options, including bodily injury liability, property damage liability, uninsured/underinsured motorist, collision insurance, and comprehensive coverage. The company has been in the industry for over 60 years, providing insurance to Californians. While it no longer offers new policies as of 2023, current customers can continue to take advantage of the complimentary roadside assistance and other benefits offered by the company.

21st Century Insurance has a poorly rated mobile app

21st Century Insurance has a mobile app for customers who prefer to manage their policies digitally. However, the app has received poor reviews on the App Store and Google Play, with users complaining about bugs and difficulty accessing their policies to pay bills. The app has some standard features, like the ability to view and pay bills, access policy information, file claims, and access roadside assistance. However, filing a claim requires additional downloads, and the app is not compatible with older Apple devices or Blackberries. While some users praise the app for easy access to policy information and the ability to pay bills, others have reported bugs and issues with downloading and accessing the app.

The 21st Century app includes a collection of videos and articles with helpful information about insurance. It supports iOS and Android platforms and is free to download, although certain features may require in-app purchases. The app includes security measures to protect personal information, using encryption protocols and adhering to strict privacy policies. Users can personalize the app by adjusting settings, customizing notifications, and changing privacy settings. Updates are released regularly to address bugs and improve performance.

While the 21st Century mobile app offers some convenient features, it has received mixed reviews due to functionality issues and compatibility problems with certain devices.

21st Century Insurance is only available in California

21st Century Insurance is a subsidiary of Farmers Insurance Group, which bought the company in 2009. It is a smaller insurer, providing coverage only in California. The company has been in business since 1958 and offers a range of insurance products to California residents.

While 21st Century Insurance is only available in California, its sister company, Toggle, offers auto, home, and renters insurance in several other states.

The company offers standard auto insurance coverage, including liability-only policies and full coverage insurance. It also provides complimentary roadside assistance and rental reimbursement coverage with all policies. In addition, 21st Century Insurance offers coverage for classic and antique cars, as well as motorcycle, watercraft, and personal umbrella liability insurance through third-party insurers.

The company's website allows customers to perform some routine policy maintenance online, such as adding or removing vehicles, making payments, and changing coverage. The 21st Century mobile app has received mixed reviews, with some users citing technical issues and difficulty using the app.

While 21st Century Insurance stopped selling new policies in 2023, current customers can continue to benefit from the company's financial strength and the range of discounts available.

Frequently asked questions