
Freeway Insurance is a legitimate company that offers insurance brokering services. It helps customers find insurance policies that suit their needs, particularly catering to high-risk drivers with prior violations or DUIs. Freeway Insurance has received mixed reviews, with some customers praising its helpful agents and efficient service, while others have complained about unexpected fees, policy cancellations, and misleading information. It's important to note that Freeway Insurance is not an insurance provider but a broker, and customers will need to deal directly with the insurance company for claims and billing issues.
| Characteristics | Values |
|---|---|
| Legitimacy | Freeway Insurance is a legitimate company. |
| Type of company | It is an insurance broker, not an insurance provider. |
| Services | Offers quotes from top insurers and helps customers find insurance policies that suit their needs. |
| Customer service | Reviews are mixed, with some praising Freeway's customer service and others criticising it as a "terrible terrible company". |
| Fees | Watch out for hidden fees and broker fees. |
| Locations | Has over 550 physical offices in 22 states. |
| Ownership | Owned by Confie, which acquired it in 2008. |
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What You'll Learn

Freeway Insurance is a legitimate company
Freeway Insurance has over 550 physical offices in 22 states and offers insurance for auto, home, renters, motorcycle, and life insurance. The company has both English and Spanish-speaking agents and serves all 50 states. Freeway Insurance is a useful option for those who want to compare a wide range of insurance options and find affordable policies in their area.
While Freeway Insurance has received some positive reviews for its customer service and ease of obtaining insurance, there are also negative reviews and complaints about the company. Some customers have reported issues with hidden fees, broker fees, and unexpected charges. There are also concerns about misrepresentations and scams, especially regarding down payments and additional products.
It is important to note that Freeway Insurance is a legitimate company, but as with any insurance broker, it is essential to carefully review the policies and fees before purchasing. Customers should also be aware that they will deal directly with the insurance company for any claims or billing issues.
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It's an insurance broker, not an insurance provider
Freeway Insurance is a legitimate company, but it is not an insurance company. Instead, it is an insurance broker, or brokerage, that connects customers to its partner insurance companies. Freeway Insurance was founded in 1987 and acquired by Confie in 2008. It has over 550 physical offices in 22 states and provides insurance for all 50 states.
As a broker, Freeway Insurance helps customers find insurance policies that suit their needs. Customers can get quotes from Freeway Insurance online, over the phone, or at a local office, and work with its agents through the purchase process and any policy changes. However, customers will deal directly with the insurance company for any claims or billing issues.
Freeway Insurance is a useful option for those who want to easily compare a wide range of insurance options in their area, especially high-risk drivers with prior violations who may have trouble finding appropriate policies on their own. The company offers quotes for various types of insurance policies, including auto, home, renters, motorcycle, and life insurance.
It is important to note that Freeway Insurance has received mixed reviews. While some customers have praised the company for its helpful agents and efficient service, others have complained about hidden fees, high broker fees, and issues with policy cancellations. Some customers have also accused the company of misrepresenting information and scamming customers. Therefore, it is advisable for customers to carefully review the terms and conditions, including any additional fees, before purchasing an insurance policy through Freeway Insurance or any other broker.
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Freeway Insurance has mixed reviews
On Reddit, some users have expressed negative opinions of Freeway Insurance, with one person describing it as "the worst company" they have ever dealt with, claiming that the company lied to them and charged them hidden fees. Another user on Reddit described Freeway Insurance as a "boiler room", and warned that brokering substandard auto insurance is a "grind".
On Yelp, Freeway Insurance has an average rating of 3.2 out of 5 stars from 174 reviews, indicating that most customers are generally satisfied. Some customers have left positive reviews, praising Freeway Insurance for its fast and easy service, as well as its attentive and helpful customer service representatives. One customer mentioned that Freeway Insurance was able to provide them with a perfect quote for their vehicles after being rejected by other offices.
However, there are also negative reviews on Yelp, with some customers complaining about unexpected fees and sudden policy cancellations. One customer mentioned that they were quoted a price of $460 for six months, but the final price with fees was over $700, which they considered a "ripoff". Another customer shared that their policy was cancelled without their knowledge due to an agent's mistake in submitting their signature online.
Freeway Insurance is a legitimate company and an insurance broker, owned by Confie since 2008. It is not an insurance provider but acts as an independent agent, connecting customers with insurance companies that suit their needs. Freeway Insurance has over 550 physical offices in 22 states and offers insurance for auto, home, renters, motorcycle, and life insurance.
While some customers have had positive experiences with Freeway Insurance, finding it a useful option for comparing insurance options, others have been disappointed and frustrated by unexpected fees and issues with claims handling. Therefore, it is essential to carefully review the terms and conditions, fees, and partner insurance companies before committing to any insurance broker or provider.
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It offers quotes from top insurers
Freeway Insurance is a legitimate company that operates as an insurance broker and not an insurance provider. As a broker, Freeway connects customers to its partner insurance companies that are good fits for their needs. Freeway offers quotes from top insurers and helps customers understand the policy options available to them.
The company was founded in 1987 and acquired by Confie in 2008. It has over 550 physical offices in 22 states and provides insurance for all 50 states. Freeway offers quotes for various insurance policies, including auto, home, renters, motorcycle, commercial auto, and life insurance.
Customers can obtain quotes from Freeway online, over the phone, or by visiting one of their local offices. Freeway agents work with customers to ensure they understand the policy options and guide them through the purchase process. The company has both English and Spanish-speaking agents.
While Freeway offers convenience and a wide range of insurance options, it is important to be aware of potential hidden fees and broker fees associated with their services. Some customers have expressed dissatisfaction with unexpected fees and charges.
Overall, Freeway Insurance can be a useful option for those seeking to compare insurance quotes and find affordable policies that suit their needs.
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Freeway Insurance is useful for high-risk drivers
Freeway Insurance is a legitimate company that can be useful for high-risk drivers. It is an insurance broker, not an insurance provider, which means it connects customers to its partner insurance companies that suit their needs. This is especially useful for high-risk drivers with prior violations, such as at-fault wrecks, DUIs, or low credit, who may have trouble finding an insurer that will accept them. Freeway Insurance has over 550 physical offices in 22 states and provides insurance for all 50 states.
Freeway Insurance offers quotes from top insurers, with agents working with customers to understand the policy options and help them through the purchase process. The company has both English and Spanish-speaking agents and offers various types of insurance policies, including auto, home, renters, motorcycle, and life insurance.
While Freeway Insurance can be a useful option for high-risk drivers, it is important to note that there are some negative reviews and complaints about the company. Some customers have reported issues with hidden fees, broker fees, and problems with policy cancellations. There are also concerns about Freeway Insurance misrepresenting information and not being transparent about down payments.
However, there are also positive reviews highlighting the company's fast and easy service, attentive agents, and ability to provide low-cost insurance options. Some customers have praised specific agents for their professionalism, helpfulness, and excellent customer service.
Overall, while Freeway Insurance may be a legitimate and useful option for high-risk drivers, it is essential to carefully review the policies, fees, and partner insurance companies before committing to any insurance plan.
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Frequently asked questions
Yes, Freeway Insurance is a legitimate company. However, it is an insurance broker and not an insurance provider. This means that Freeway connects customers to its partner insurance companies that suit their needs, but does not administer the policies.
Freeway offers auto insurance, home, renters, motorcycle, commercial auto, and life insurance. The company provides insurance for all 50 states and has over 550 offices in 22 states.
Freeway Insurance has mixed reviews. While some customers praise the company for its pleasant and attentive service, others have complained about hidden fees, high broker fees, and issues with policy cancellation. On Yelp, Freeway Insurance has an average rating of 3.2 out of 5 stars from 174 reviews, indicating that most customers are generally satisfied.




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