There are several reviews online that claim that Globe Life Insurance is a scam. Many of these reviews refer to the company's hiring practices, with some former employees claiming that they were hired for a different role than the one they were offered. There are also reviews from customers who claim that the company has poor customer service, is difficult to contact, and has aggressive sales tactics. However, there are also some positive reviews from employees who enjoyed the company culture and benefits.
Characteristics | Values |
---|---|
Job Scam | Fake job offers, suspicious interview processes, requests for money deposits |
Customer Service | Poor responsiveness, inconsistency, lack of empathy |
Address and Contact Information | Difficulty reaching agents by phone, email, or website |
Policy and Payment Issues | Difficulty cancelling policies, unauthorized withdrawals, unclear policy details |
Marketing and Communication | Excessive and unwanted mail, phone calls, and text messages |
What You'll Learn
Globe Life's job scam
There are several reports of job scams associated with Globe Life. One common scam involves individuals posing as recruiters or hiring managers for the company and contacting potential candidates via SMS, email, or phone call. These scammers often use fake names and personal email addresses instead of official Globe Life email addresses. They may schedule interviews via Zoom or other video conferencing platforms and may even conduct fake interviews to make the opportunity seem legitimate. Ultimately, they will ask the candidate to pay a deposit or make some sort of payment, often under the guise of purchasing equipment or software. The scammers will request that the money be sent to a specific account, which is typically not associated with Globe Life.
In some cases, scammers have sent fake job offers or equipment reimbursement checks to individuals, which turn out to be fraudulent. These scammers take advantage of people looking for remote work opportunities and target them through job boards or by obtaining their contact information from resumes posted online.
It is important to be vigilant and cautious when applying for jobs, especially if the opportunity seems too good to be true or if you are asked to provide sensitive information or payments during the interview process. Always verify the identity of the person you are communicating with and be wary of anyone who pressures you to make quick decisions or payments.
In addition to these scam reports, there are also numerous complaints from former and current employees of Globe Life, citing issues such as poor work-life balance, inconsistent management, and a lack of value for employees. Some employees have also reported feeling overworked and underappreciated, with high call volumes and difficult customers. These complaints suggest a challenging work environment and a potential disregard for employee well-being.
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Poor customer service
Former employees have also spoken out about the poor treatment they received while working for the company. One former customer service representative reported feeling undervalued by the company and overwhelmed by the high volume of calls and rude customers. They also described the management as inconsistent and out of touch with one another. Another former employee shared a similar experience, stating that they were let go without any warning despite excelling in their role.
In response to some of these complaints, Globe Life has invited customers and employees to email them with more details about their negative experiences. The company has apologised for any issues and stated that they will look into the situations and make necessary changes. However, some customers remain dissatisfied, feeling that their concerns have not been adequately addressed.
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Aggressive sales tactics
The company's sales agents are often pushy and rude, as evidenced by a review from a customer who described their experience with an agent as "very pushy" and stated that the agent "hung up" on them when they expressed their dissatisfaction with the company's products.
Some reviews also highlight the company's deceptive practices, such as refusing to provide accurate information about their products and services. One customer shared their experience of being offered a job opportunity with the company, only to discover that it was a scam. The reviewer described how they were asked to pay a deposit of $1,000 to a "vendor" before receiving any equipment or signing a contract.
Overall, the aggressive sales tactics, frequent disruptions, and deceptive practices employed by Globe Life Insurance and its agents have left many customers feeling dissatisfied and frustrated.
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Difficulty cancelling policies
One customer shared their experience of trying to change their address with the company, only to receive a strange answer that their mother still owns their policy. Despite numerous attempts by the customer and their mother to transfer the policy, they were unable to get in touch with a representative and their online account was deactivated. The customer also raised concerns about the status of their policy and the money they had been paying for insurance over the past 20 years.
Another customer shared a similar experience of trying to cancel their policy after acquiring life insurance through their employer. Despite their efforts, Globe Life Insurance continued to pull premiums from their bank account.
In addition to cancellation issues, customers have also complained about aggressive sales tactics, disruptive marketing calls, and an excessive amount of mailings from the company. One customer reported receiving 2-4 letters from the company every week, even after opting out of mailing lists and requesting to stop sending unwanted mail.
Overall, the difficulty in cancelling policies and the lack of responsiveness from Globe Life Insurance has led to frustration and dissatisfaction among customers.
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Issues with refunds
There are several complaints regarding issues with refunds from Globe Life Inc. One complaint mentions that the customer was offered a job and given a cheque to cover equipment needs for remote work. The customer was then asked to pay the vendor before the cheque had cleared, and later the bank informed the customer that the gel ink on the cheque was fake. The customer lost some money and was ghosted by the company.
Another complaint mentions that the customer tried multiple times to cancel their policy and get a refund, but the company did not respond to their emails. The customer also mentions that they paid for the policy but did not receive confirmation of cancellation.
A separate complaint mentions that the customer had acquired life insurance through their employer and tried multiple times to cancel their policy with Globe Life, but the company kept pulling the premium from their bank account.
One complaint mentions that the customer's father had a life insurance policy with Globe Life and passed away, and the customer had been trying to collect the insurance but the company had been giving them the runaround.
Another complaint mentions that the customer had a policy with Globe Life for 10 years and now could not reach the company by phone, email, or website. The customer was afraid that their policy was invalid and that their premium payments had been a waste of time and money.
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Frequently asked questions
There are several reports of scams being perpetrated under the name of Globe Life Insurance. However, there is also a legitimate company by that name, which has responded to some of the scam accusations.
If you are offered a job at Globe Life Insurance, be aware that there are reports of scammers posing as the company during the hiring process. Be cautious if you are asked to use your personal vehicle to travel to worksites, or if you are asked to pay a deposit or provide bank details before your contract has been signed.
You can report the scam to the relevant authorities, such as the Better Business Bureau, and provide as much information as possible about the suspected scammers, including names, email addresses, and account information.