Infinity Auto Insurance: Is It A Good Choice?

is infinity auto insurance good

Infinity Auto Insurance is a subsidiary of Kemper Corporation, except in California, where it operates independently. It offers auto insurance to high-risk drivers who may have difficulty finding policies with other companies. Infinity's auto insurance rates vary depending on age, gender, and driving record, ranging from $111 to $240 per month. The company has a decent financial rating of A- from A.M. Best but has received a high number of customer complaints, particularly regarding slow claims processing times. Infinity also provides commercial auto insurance and life insurance policies.

Characteristics Values
Specialization High-risk drivers
SR-22 filings Yes
Coverage options Bodily injury liability, property damage liability, medical payments coverage, personal injury protection coverage, comprehensive coverage
Roadside assistance Yes, through the Infinity DriveClub program
Service language options English and Spanish
Service accessibility Phone, email, live chat, in-person
Average monthly rate for good drivers $111
A.M. Best rating A-
Better Business Bureau rating B
Parent company Kemper Insurance
Area served California

shunins

Infinity auto insurance is only available in California

Infinity Auto Insurance is a good option for high-risk drivers, but it's worth noting that their policies are only available in California. Infinity is now a subsidiary of Kemper Corporation, except in California, where it still operates independently. So, if you're a California resident or plan to become one, Infinity Auto Insurance is a good option for you.

Infinity Auto Insurance specializes in nonstandard auto insurance for high-risk drivers, and as a result, their rates are higher than those of other companies. Their rates vary depending on your age, gender, and driving record. Older drivers with clean records pay around $111 per month, while those with DUIs pay closer to $240 per month.

Infinity offers reasonably priced auto insurance, although there are cheaper alternatives available. They also offer multiple discount opportunities, such as a multi-car discount of up to 38% savings when you insure more than one car, and a safe driver discount of up to 25% for a good driving record.

Infinity Auto Insurance has received an A- rating from AM Best, indicating that they have a decent financial rating. However, they have a high number of customer complaints, mainly regarding slow processing times for claims and poor customer service.

Overall, Infinity Auto Insurance is a good option for high-risk drivers in California, but it may be challenging to find cheap auto insurance options with them, and their availability is limited to California only.

shunins

Infinity auto insurance is good for high-risk drivers

Infinity Auto Insurance is a good option for high-risk drivers who may struggle to find insurance coverage elsewhere. Infinity specializes in nonstandard auto insurance for high-risk drivers and offers liability-only policies. This means that, if you are a high-risk driver, Infinity can provide you with the minimum legal requirements for car insurance in your state.

There are several reasons why you might be considered a high-risk driver. Your age, poor credit history, or a history of accidents or traffic violations can all contribute to this classification. Infinity's nonstandard insurance caters to these factors, making it a good option if you fall into one of these categories.

Additionally, Infinity offers insurance to those with foreign licenses, matricula consulars, and those in need of SR-22 forms. This further demonstrates their commitment to serving high-risk drivers who may have difficulty obtaining insurance from other companies.

Infinity's rates vary depending on your specific situation, but they generally range from $120 to $240 per month in California. While this is more expensive than the national average, it is still competitive compared to other companies that offer high-risk insurance.

Infinity also provides a range of additional benefits, such as their DriverClub roadside assistance program, which is included in your insurance rates. They also offer multiple discount opportunities, such as mature driver improvement and good student discounts, which can help offset the higher costs.

However, it is important to note that Infinity insurance is currently only available in California. If you live outside of California, Kemper, Infinity's parent company, may be able to insure you through another one of its brands.

shunins

Infinity auto insurance offers 24-hour customer support

In addition to its 24-hour roadside assistance, Infinity Insurance provides comprehensive customer support through its team of highly trained agents. The company prides itself on offering bilingual support in English and Spanish, catering to a diverse customer base. Infinity's agents are equipped to answer any questions related to insurance policies and can assist customers in finding the best coverage options to meet their unique needs.

The company's customer support extends beyond just answering inquiries. Infinity Insurance is committed to providing quality insurance options that are customizable and tailored to individual budgetary and coverage requirements. They cater to a wide range of customers, including those who may be considered "hard-to-insure," such as high-risk drivers or individuals with foreign licenses.

Infinity Insurance also offers a variety of insurance solutions, including personal and commercial auto insurance. Personal auto insurance helps protect personal vehicles in the event of an accident, with coverage options ranging from state-required liability to more extensive plans. Commercial auto insurance, on the other hand, covers vehicles damaged due to work-related travel and offers optional add-ons for tools, equipment, and trailer coverage.

While Infinity Auto Insurance provides 24-hour customer support through its roadside assistance program, its customer service team is available during standard business hours and can be reached via phone, email, or live chat. The company strives to deliver dedicated and skilled support to its clients, ensuring they receive the assistance they need in a timely and efficient manner.

shunins

Infinity auto insurance offers roadside assistance

The roadside assistance program covers a range of services, including flat tire changes, towing, emergency fuel delivery, and lockout services. If you need help, you can call the toll-free number, and an agent will immediately dispatch a roadside assistance representative to your location. The representative will assess your situation and determine if you need any additional emergency assistance, such as police or fire services.

Roadside assistance services are provided by a network of pre-screened third-party service providers who live and work in your area. This means that you will receive fast, professional, and quality service when you need it. Infinity's roadside assistance program gives you peace of mind knowing that help is just a phone call away, no matter where your travels take you.

Infinity Auto Insurance specializes in providing coverage for high-risk drivers in California. Their rates vary depending on age, gender, and driving record, with monthly costs ranging from $120 to $240 for high-risk drivers. While Infinity may not be the cheapest option, they offer reasonably priced coverage for those who may have difficulty finding insurance with other companies.

shunins

Infinity auto insurance has a high number of customer complaints

Infinity's parent company, Kemper Insurance, has a stronger financial strength rating of A- (Excellent) with A.M. Best and a stable outlook for the future. Despite this, Infinity's high volume of customer complaints may be a cause for concern for potential customers. The company's specialization in high-risk auto insurance, with rates ranging from $120 to $240 per month in California, may contribute to the high number of complaints.

While Infinity offers reasonably priced auto insurance for high-risk drivers, there are cheaper alternatives available. The company's rates are typically higher than average due to the increased risk of insuring drivers with a history of claims. Infinity also offers multiple discount opportunities, such as mature driver improvement and good student discounts, which can help offset the higher costs. However, the availability of these discounts may vary, and customers should compare quotes from multiple providers before purchasing a policy.

In summary, Infinity Auto Insurance's high number of customer complaints may be a red flag for potential customers. The company's specialization in high-risk auto insurance and higher-than-average rates could be contributing factors to the high volume of complaints. While Infinity offers some benefits, such as roadside assistance and liability-only policies, prospective customers should carefully consider their options and compare quotes from multiple providers before making a decision.

Frequently asked questions

Infinity Insurance Agency, Inc. offers customizable insurance options that can be tailored to meet individual budgetary and coverage needs. They offer both personal and commercial auto insurance.

Infinity Insurance has a decent financial rating of A- from A.M. Best. However, it has a high number of customer complaints and is considered expensive. It is also only available in California.

Infinity Insurance provides 24-hour customer support, seven days a week. The best phone number to call is 1-800-782-1020. You can also contact them via email at [email protected].

Written by
Reviewed by
Share this post
Print
Did this article help you?

Leave a comment