The AAA Mobile app provides easy access to a range of services for members, including roadside assistance, trip planning, and discounts. One of the key features of the app is the ability to access your AAA Membership card from anywhere. This digital card can be added to your phone's Passbook (for iPhone users) or Google Wallet (for Android users), making it convenient to access your auto insurance information on the go. In addition to insurance card access, the app offers a range of other features to assist AAA members with their travel and vehicle needs.
Characteristics | Values |
---|---|
Access to AAA services | Yes |
AAA membership card access | Yes |
AAA insurance management | Yes |
Trip planning | Yes |
Discounts | Yes |
Roadside assistance | Yes |
CarPlay connectivity | Yes |
Towing services | Yes |
Battery replacement quotes | Yes |
Scannable membership card | Yes |
What You'll Learn
AAA app features
The AAA Mobile app offers a range of features designed to improve on-the-go access to AAA services. Here is a detailed overview of the key features and benefits of the AAA app:
Trip Planning and Travel:
- The app includes a mobile version of AAA's TripTik® Travel Planner, which helps users find AAA Approved and Diamond Rated hotels, restaurants, and attractions.
- Users can create and share itineraries between desktop and mobile devices, making trip planning more convenient.
- The app provides maps and directions, making it easier to navigate while travelling.
- It also offers vacation recommendations and travel deals, helping users find the best options for their trips.
Discounts and Savings:
- AAA members can access exclusive discounts at over 164,000 locations, including restaurants, shops, and gas stations.
- The app helps users find the cheapest gas prices near them, saving money on fuel.
- Users can also locate and book AAA Approved Auto Repair facilities, ensuring they receive reliable and trustworthy service at a discounted price.
Roadside Assistance:
- One of the most valuable features of the app is the ability to request roadside assistance with just one tap.
- Users can set their location on their phone, making it easy for AAA to provide timely and accurate help.
- The app allows users to track the technician's location and estimated time of arrival, providing peace of mind during breakdowns or emergencies.
- It also offers instant battery replacement quotes and the option to cancel requests if the situation changes.
Membership and Insurance Management:
- AAA members can manage their membership easily through the app, including renewing for another year, adding a driver, and accessing their digital membership card.
- The app also provides quick access to insurance information, allowing users to view and manage their AAA insurance policies.
Additional Features:
- The AAA app offers driving tips and challenges through AAADrive, helping users improve their driving skills and challenge their friends and family.
- It provides access to the AAA Living blog, which offers discounts, savings, and everyday tips and tricks.
- Users can also locate AAA office locations through the app, making it easier to connect with AAA representatives.
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AAA membership card
The AAA Mobile App provides on-the-go access to AAA services, including trip planning, discounts, and roadside assistance. The app also allows you to access your digital AAA membership card. This digital card can be added to your iPhone's digital wallet or Passbook. You can also use the app to view or share your card details.
To access your digital membership card, simply log in to the AAA Mobile App using your account credentials. Once you are logged in, you will be able to view and manage your card details.
If you have lost or damaged your physical AAA membership card, you can request a replacement card in several ways. You can call AAA Membership Services at 1-800-717-4222, send an email to [email protected], log in to your online account and click "Manage Membership," or visit any branch location near you. Replacement cards incur a nominal fee and typically arrive at the listed address within seven to ten business days.
It is important to note that while having your physical AAA membership card is convenient, it is not mandatory to receive AAA services. You can simply call the membership department helpline or log in to your online account to access your membership information and continue using AAA services.
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AAA roadside assistance
- Towing: AAA will tow your vehicle to a repair shop, an approved facility, a gas station, or a destination of your choice. The number of miles covered depends on your membership type and local club rules.
- Flat tire service: AAA will replace a flat tire with your spare at no charge.
- Fuel delivery: They will deliver fuel to you for free and ensure you have enough to reach the nearest gas station.
- Car battery service: They can jump-start your vehicle and, if necessary, replace your battery on the spot (although this may not be available in all locations).
- Locksmith service: If you lock your keys in your car, a technician will attempt to unlock it. If they are unable to do so, towing benefits will apply.
- Winching service: If your car is stuck in a ditch or mud, AAA can help get it out.
The cost of AAA Roadside Assistance varies depending on your plan, the number of people covered, and your location. Basic plans typically start at around $64 per year, while more comprehensive plans can cost up to $124 per year for a single driver. You can also add additional drivers and vehicles to your plan for an extra fee.
In addition to roadside assistance, AAA also offers a mobile app that provides access to trip planning services, hotel and rental car bookings, and discounts.
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AAA insurance management
The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play Store, respectively. Once downloaded, you can create an account, add your vehicles, and start using the various features offered by the app.
One of the key features of the app is the ability to request roadside assistance with just a few taps. You can also get instant battery replacement quotes and find AAA-approved auto repair facilities and office locations. The app also provides you with maps and discounts for various services, including hotels, rental cars, and gas stations. You can even locate the cheapest gas prices near you.
Additionally, the AAA Mobile App offers trip planning services, including the ability to find and book AAA-approved hotels and restaurants. You can also receive member discount offers at over 164,000 locations and share your saved trips across devices. The app also has a feature called "Passbook" (for iOS only) that allows you to add a scannable AAA membership card to your phone's wallet.
Overall, the AAA Mobile App provides a convenient and accessible way to manage your AAA insurance and membership, offering a range of features that can be useful for both everyday use and emergency situations. By keeping your information up-to-date on the app, you can ensure that you're always roadside-ready.
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AAA app issues
The AAA Mobile app provides on-the-go access to AAA services, including trip planning, discounts, and roadside assistance. However, the app has received several negative reviews due to various issues and problems.
One of the main issues reported by users is the difficulty in logging in and accessing their accounts. Some users have reported that the app does not recognize their login credentials, while others have been unable to register and create an account. In some cases, users have received an error message stating that their zip code is invalid. Additionally, users have reported issues with the app freezing or crashing, particularly on the loading screen, which prevents them from accessing their insurance information.
Other issues reported by AAA Mobile app users include problems with the TripTik® Travel Planner feature. Some users have been unable to save their trips, even when following the provided instructions. The app has also been criticized for not providing accurate information about gas stations and prices, as well as for issues with scheduling towing services.
Furthermore, there have been complaints about the app's functionality, with users reporting issues with the roadside assistance feature not working properly. Some have reported receiving an error message when trying to request assistance, while others have experienced delays in receiving help.
While the AAA Mobile app has received positive reviews for its trip planning and roadside assistance features, the aforementioned issues have impacted the user experience. Users have expressed their dissatisfaction with the app's performance and have requested improvements and fixes for the reported problems.
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Frequently asked questions
The AAA Mobile app provides on-the-go access to AAA services, including trip planning, discounts, and roadside assistance.
With the AAA Mobile app, you can view and manage your membership card, request roadside assistance, manage your AAA Insurance, and find the cheapest gas or EV stations. You can also use the app to book hotels or rental cars, receive member discounts, and access trip itineraries.
You can download the AAA Mobile app from the App Store or Google Play Store. Simply search for "AAA Mobile" and install the app on your device.