Alyssa Lane
Ambetter Health Insurance is a brand name for products and services provided by one or more wholly-owned subsidiaries of Centene Corporation. While Ambetter does not offer a live chat feature, customers can contact the company via email at [email protected] or by calling $(877) 617-0390. Ambetter also has a Help Center with an FAQ section and a step-by-step guide to using their online member account.
| Characteristics | Values |
|---|---|
| Customer service live chat | Not available |
| Customer service phone number | 877-617-0390 |
| Customer service email | [email protected] |
| Customer service hours | 8:00 AM to 8:00 PM EST |
| Customer service address | Attn: Legal Dept., St. Louis, MO 63105 |
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What You'll Learn
Ambetter customer service contact number: (877) 617-0390
Ambetter customers can contact the company's support team by calling $(877) 617-0390$ during operational hours, which are between 8:00 AM and 8:00 PM in the time zone relevant to your state. For instance, customers in Texas can call 1-877-687-1196 from 8:00 AM to 8:00 PM CST, while those in Tennessee can call 1-833-709-4735 from 8:00 AM to 8:00 PM CDT.
Ambetter's customer service team can also be contacted via email at [email protected], or by mail at the corporate office address. Additionally, Ambetter has an FAQ & Help Center on its website, where customers can find answers to questions about billing and payments, enrollment and benefits, and more. The website also features a step-by-step guide on how to use your Ambetter Health online member account, which can be used to manage your plan, find information about your coverage, and access options for care.
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Ambetter customer service email: [email protected]
Ambetter's customer service currently does not offer live chat features. However, you can contact the company's customer service team via email at [email protected]. This email can be used to reach out to the Ambetter support team at any time during operational hours, which are between 8:00 AM and 8:00 PM in your local time zone.
In addition to email, there are several phone numbers that customers can use to talk to Ambetter's customer care representatives. These include (877) 617-0390, 1-877-687-1196 (Relay Texas/TTY 1-800-735-2989), and 1-833-709-4735 (Relay 711). The availability of these phone lines varies by state, so it is recommended to visit the official website, navigate to the “Contact Us" page, and select your state to find the relevant contact information.
Ambetter also provides a FAQ & Help Center on its website, where you can find answers to common questions about billing and payments, enrollment, benefits, and more. The website also features a “Find a Doctor" tool, which allows you to search for in-network doctors, facilities, and pharmacies that are part of your Ambetter health insurance plan.
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Ambetter customer service hours: 8:00 AM - 8:00 PM EST
Ambetter's customer service hours are from 8:00 AM to 8:00 PM in the Eastern Time Zone. However, the hours may vary depending on your location, so it is recommended to check the official website for the specific hours applicable to your state.
While Ambetter does not currently offer live chat support, they provide multiple telephone numbers and an email address for customers to reach out to their support team during operational hours. The telephone numbers vary by state, and the general customer service number is (877) 617-0390. The email address to contact them is [email protected].
Through these contact channels, Ambetter's customer care representatives are dedicated to resolving any concerns or queries you may have regarding their products and services. They can assist you with various topics, including enrollment, plan renewal, billing and payments, benefits, and provider information.
Additionally, Ambetter offers a comprehensive FAQ & Help Center section on their website, where you can find answers to frequently asked questions about their health insurance plans. This self-service option allows you to get information and resolve common queries conveniently at any time.
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Ambetter customer service postal address: Attn: Legal Dept, St. Louis, MO 63105
Ambetter's customer service does not currently offer a live chat feature. However, there are several ways to get in touch with the company's customer service team.
You can reach out to Ambetter's customer service by mail at the following address:
Ambetter Customer Service
Attn: Legal Dept.
St. Louis, MO 63105
This address is also the location of the Centene Corporation headquarters, which is the parent company of Ambetter. The full address for the Centene Corporation is:
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
If you need to speak to a customer representative over the phone, you can call Ambetter's customer service number at (877) 617-0390. You can also email them at [email protected].
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Ambetter customer service online: FAQ & Help Center
Ambetter's customer service team can be contacted in several ways, although live chat is not currently one of them. The company encourages customers to call or email with any questions or concerns.
Contacting Ambetter Customer Service
Ambetter's customer service team can be contacted by phone during operational hours, which are between 8:00 AM and 8:00 PM in your local time zone. The time zone and phone number vary from state to state, so it is recommended to visit the official website, navigate to the “Contact Us" page, and select your state to find the correct phone number. For example, the phone number for Texas is 1-877-687-1196, and for Tennessee, it is 1-833-709-4735.
Online Help Center and FAQ
Ambetter's website also features an FAQ & Help Center with answers to common questions about billing and payments, enrollment, benefits, and plan renewal. The Help Center also includes instructional resources, such as a step-by-step guide on how to use your Ambetter Health online member account and a video tutorial on how to use the Ambetter Guide to find in-network doctors, specialists, and other healthcare providers.
If you are unable to find the answer to your question in the FAQ & Help Center, you can reach out to Ambetter's customer service team by email at [email protected].
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Frequently asked questions
No, Ambetter Insurance does not offer a live chat feature.
You can contact Ambetter Insurance by phone or email. The phone number for general customer service is (877) 617-0390, and the email address is [email protected].
The hours of operation for Ambetter Insurance customer service are 8:00 AM to 8:00 PM in the time zone relevant to your state. For example, in Texas, the hours are 8:00 AM to 8:00 PM CST, while in Tennessee, the hours are 8:00 AM to 8:00 PM CDT.
No, you can only enroll in an Ambetter Insurance plan during the Open Enrollment period, which runs from November 1st to January 15th. Outside of this period, you may still be able to enroll if you experience a Qualifying Life Event that changes your insurance status.
Yes, you can manage your Ambetter Insurance plan online through your member account. Your member account allows you to view information about your coverage, access care options, and view your rewards, among other features.
