Chubb Insurance is one of the largest property and casualty insurers in the world, with a global presence in over 50 countries and territories. The company offers a range of insurance products, including auto, home, travel, and life insurance, as well as business insurance such as workers' compensation and professional liability insurance. Chubb's auto insurance stands out for its high-quality coverage and customer service, but it is also known for having above-average rates. The company caters to individuals with high-value assets and vehicles, offering comprehensive protection and additional perks. Chubb's auto insurance includes unique features like agreed-value coverage, worldwide rental car coverage, and original equipment manufacturer (OEM) parts coverage. While the rates may be higher than the industry average, Chubb's focus on providing extensive coverage options and exceptional service makes it a compelling choice for those seeking more than just basic insurance.
Characteristics | Values |
---|---|
Average monthly rate for liability insurance | $111 |
Average monthly rate for full coverage | $238 |
Average annual rate for full coverage | $3,524 |
Average annual rate for minimum coverage | $1,052 |
Average annual premium for $300k dwelling coverage | $3,514 |
Average monthly rate for homeowners insurance | $151 |
Average monthly rate for classic car insurance | $177 |
Customer service | 24/7 |
Rental car reimbursement coverage limit | $15,000 |
Rental car reimbursement coverage per day | No limit |
Original Equipment Manufacturer (OEM) parts coverage | Included |
Highest-possible rating from AM Best for financial strength | ✅ |
What You'll Learn
Chubb's auto insurance rates are higher than the national average
Chubb's rates are higher because the company caters to people with a high net worth. The company offers excellent coverage and has the financial strength to pay out its claims. Chubb has an A++ (Superior) AM Best financial strength rating, indicating that the company can pay out its claims.
Chubb's auto insurance is not a good choice for drivers looking for the cheapest rates or for those prioritizing budget over coverage. However, the company's high rates are justified by the extensive coverage options and exceptional service it provides. Chubb's auto insurance is best suited for individuals seeking more than just basic insurance and those who own high-value or classic vehicles.
Chubb's Masterpiece auto insurance program is one of the company's standout features. This program ensures that policyholders always receive original manufacturer parts for their vehicles, and its coverage allows customers to select their repair shop of choice. In the event of a covered loss rendering the car undrivable, Chubb provides rental car coverage with no per-day limit, up to $15,000 total. This coverage also extends worldwide.
Chubb also offers classic car insurance for vehicles that are at least 30 years old, part of a larger collection, or a limited production model. This insurance includes unlimited hobby use protection and has no mileage restrictions.
In addition to its extensive coverage options, Chubb also provides 24/7 customer service and has received excellent ratings for customer satisfaction. The company was ranked above all other national US auto insurers in CRASH NETWORK's 2024 Insurer Report Card, a survey of collision repair professionals that rates insurance companies on how well they handle claims, payments, and client service.
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Chubb's auto insurance is aimed at high-net-worth individuals
Chubb auto insurance is aimed at high-net-worth individuals, offering a range of benefits that may appeal to this demographic. The company provides worldwide coverage in 54 countries and territories, catering to those who frequently travel or own property internationally. Chubb's auto insurance also includes high limits for liability and uninsured motorist coverage, providing added protection for individuals with significant assets.
Chubb's classic car insurance is tailored for vehicles that are at least 30 years old, part of a larger collection, or limited-edition models. This type of insurance may appeal to high-net-worth individuals who own vintage or collectible cars. The company also offers agreed value coverage, which allows classic car owners to determine the worth of their vehicle in advance, receiving the agreed-upon amount in the event of a total loss.
In addition to its standard coverage options, Chubb provides several rare add-ons that may be attractive to high-net-worth individuals. These include worldwide rental car coverage, original equipment manufacturer (OEM) parts coverage, and lock and key replacement with no deductible. The company also offers high liability limits of up to $100 million in personal liability coverage and up to $1 million in uninsured and underinsured motorist coverage.
Chubb's customer service is another feature that may appeal to high-net-worth individuals. The company has a strong reputation for customer satisfaction and offers personalized service through its network of local agents. Chubb also has a low number of customer complaints compared to its size, indicating that its clients are generally pleased with their experience.
While Chubb's rates are higher than the industry average, the company justifies this by providing extensive coverage options and exceptional service. High-net-worth individuals may be willing to pay a premium for the peace of mind that comes with knowing their valuable assets are adequately protected.
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Chubb offers a variety of insurance products
Chubb offers a wide range of insurance products for both personal and business needs. The company has a global presence, with offices in over 50 countries and territories, and is one of the largest property and casualty insurers in the world.
Personal Insurance Products
Chubb provides a variety of insurance options for individuals and families, including:
- Vehicle insurance: Chubb offers coverage for cars, classic cars, boats, and yachts. Their auto insurance includes unique features such as worldwide rental car coverage, original equipment manufacturer (OEM) parts coverage, and pet injury coverage.
- Home insurance: In addition to standard homeowners insurance, Chubb provides condo, co-op, renters, and flood insurance. They also offer coverage for home appliances and equipment, as well as high policy limits and identity theft protection.
- Valuables insurance: Chubb specializes in insuring high-value items, including jewelry, art, collectibles, and luxury watches. Their jewelry insurance typically costs around 1% to 2% of an item's value annually.
Business Insurance Products
Chubb also caters to businesses of all sizes, offering various insurance options such as:
- Small business insurance: Chubb provides coverage for businesses with less than $30 million in revenue.
- Commercial package policy: This is suitable for businesses with higher revenue.
- Individual insurance coverages: Businesses can also choose from a range of individual insurance options to create a customized package.
- Natural disaster coverage: Chubb's catastrophe coverage protects against hurricanes, floods, earthquakes, hail, and more.
- Travel insurance: This includes trip delays, cancellations, interruptions, missed connections, lost or delayed baggage, and medical evacuation.
- Additional liability insurance: Chubb offers extra liability coverage for those who need more protection than what is included in their home, auto, or watercraft policy.
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Chubb has excellent customer service
Chubb has a strong reputation for providing excellent customer service. The company has a wide agent and broker network, offering personalized service through its mobile app and local agents. Chubb's customer service teams are available via phone, email, and online request forms.
Chubb's customer service extends to its claims handling, with the company offering a seamless claims experience to get customers back on the road faster. The company also provides a unique personally identifiable information (PII) removal service, ensuring that any personal data is removed from totaled vehicles.
Chubb's customer-centric approach is further demonstrated by its rare coverage options, such as high policy limits, cash settlement opportunities, and identity theft protection. The company also offers rental car coverage with no per-day limit, allowing customers to rent a vehicle that matches their usual standards.
Chubb's customer satisfaction is reflected in its ratings and reviews. The company has received high ratings for financial soundness and has been ranked above other national U.S. auto insurers in CRASH NETWORK's Insurer Report Card for five consecutive years. Chubb also has an A++ financial strength rating from AM Best, indicating its superior ability to meet financial obligations and pay out claims.
Chubb's customer service is further highlighted by its low complaint index from the National Association of Insurance Commissioners (NAIC). The company's complaint index for auto insurance was below the baseline in 2021, and it has received fewer complaints than expected for a company of its size.
Overall, Chubb's commitment to providing excellent customer service is evident through its personalized offerings, seamless claims handling, and positive ratings and reviews.
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Chubb's auto insurance includes standard and rare coverage options
Chubb auto insurance offers a range of standard and rare coverage options to meet the diverse needs of its customers. The company provides comprehensive protection for vehicles, including standard liability, collision, and comprehensive coverage. In addition, Chubb offers several unique features that set it apart from other insurers.
One of Chubb's standout features is its Masterpiece auto insurance program. This program ensures that policyholders receive original manufacturer parts for their vehicles, guaranteeing that their car is restored to its pre-claim condition with the same look, feel, and functionality. Policyholders can also choose their preferred repair shop to perform the repairs.
Chubb also offers agreed value coverage, which allows classic or exotic car owners to determine the worth of their vehicle in advance. In the event of a total loss, Chubb will reimburse the agreed-upon amount, providing peace of mind for collectors and vintage car enthusiasts.
Another advantage of Chubb auto insurance is its rental car coverage. If your vehicle is being repaired after an accident, Chubb provides a rental car with no per-day limit, up to a total of $15,000. This ensures that you can continue your daily routine without worrying about transportation. The rental car coverage is also valid worldwide, making it a convenient option for international travellers.
For pet owners, Chubb offers a unique coverage option that provides reimbursement of up to $2,000 for any injuries sustained by your pet in a covered accident. This demonstrates Chubb's commitment to the well-being of its customers and their furry companions.
In addition, Chubb provides child safety seat replacement coverage, lock and key replacement, and personally identifiable information (PII) removal services. These additional features enhance the overall protection and peace of mind that Chubb auto insurance offers.
While Chubb's rates may be higher than the industry average, the company justifies this by providing exceptional coverage and customer service. Chubb's focus on serving high-net-worth individuals and those seeking extensive coverage options makes it a top choice for those who value premium services and comprehensive protection for their vehicles.
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Frequently asked questions
Chubb customers pay average monthly rates of $111 for liability coverage and $238 for full coverage. However, the exact price of auto insurance will vary depending on your age, driving record, credit history, ZIP code, and more.
Chubb is more expensive because the company caters to people with a high net worth. The company offers excellent coverage and has the financial strength to pay out on its claims.
Yes, Chubb has an A++ (Superior) AM Best financial strength rating, which indicates that the company can pay out its claims.
If you want to cancel your Chubb insurance policy, you’ll have to contact your insurance agent or broker. Chubb doesn’t appear to offer a way for customers to cancel their policy online or through the app.