Paul Sanchez
U-Haul offers a variety of insurance options to protect its customers and their belongings during the moving process. The company provides damage protection plans such as Safemove, Safemove Plus, Safetow, and Safestor, which cover accidental damage to rental equipment and loss of use. Additionally, U-Haul offers medical and life coverage options, as well as supplemental liability insurance for up to $1 million in liability coverage. While U-Haul insurance is not mandatory, it provides peace of mind and protection from financial responsibility in the event of accidents or theft. Customers are advised to carefully consider their insurance options and choose the coverage that best suits their needs.
| Characteristics | Values |
|---|---|
| Insurance Type | Commercial auto insurance |
| Coverage | Rental moving truck, trailer, and other equipment |
| Coverage Amount | Up to $25,000 in physical damage, $15,000 in liability, and $1,000 in cargo |
| Medical Payment Insurance | Up to $10,000 |
| Uninsured/Underinsured Motorist Insurance | Up to $500,000 |
| Damage Waiver | Covers up to $25,000 in physical damage and up to $2,000 in cargo damage |
| Supplemental Liability Insurance | $1,000,000 in liability coverage |
| SafeMove® | Covers most accident damage to rental equipment, including overhead and tire damage |
| SafeMove Plus® | Covers tire and overhead damage with a $0 deductible; includes driver liability |
| SafeStor® | Does not cover valuable items like money, jewelry, antiques, art, etc. |
| SafeTow® | Not a liability insurance; covers loss of use of rental equipment |
| SafeTrip® | Supplemental roadside protection for a flat rate |
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What You'll Learn
- SafeMove® and SafeMove Plus®: covers accidental damage to rental equipment, including overhead and tire damage
- SafeStor: covers loss of use of rental equipment, but not valuable items
- SafeTow®: not a liability insurance, optional coverage
- SafeTrip®: supplemental roadside protection for rental equipment
- Medical and life coverage: covers medical bills for the driver and passengers
SafeMove® and SafeMove Plus®: covers accidental damage to rental equipment, including overhead and tire damage
U-Haul offers two damage coverage options for its rental trucks: SafeMove® and SafeMove Plus®. Both SafeMove® and SafeMove Plus® cover accidental damage to rental equipment, including overhead and tire damage. This includes damage caused by a collision with an overhead object, such as a rock cracking the windshield—one of the most commonly reported accidents in the rental truck industry. SafeMove® has a low $250 deductible for overhead damage, while SafeMove Plus® has a $0 deductible.
SafeMove® and SafeMove Plus® are not liability insurance, and each is optional. However, it is important to note that if you decline coverage, you are responsible for all damage to the rented equipment, including vandalism, regardless of fault. U-Haul recommends purchasing SafeMove® or SafeMove Plus® to protect yourself from financial responsibility for accidental damage to the rental equipment.
In addition to damage waivers, SafeMove® and SafeMove Plus® also provide medical and life coverage for the driver and passengers. This includes medical payment insurance, which covers up to $10,000 for medical bills resulting from an accident involving the rental truck, and uninsured/underinsured motorist insurance, which covers up to $500,000 for any damage or injury caused by an uninsured or underinsured driver.
Supplemental liability insurance can also be added to either SafeMove® or SafeMove Plus®. This provides an additional $1,000,000 in liability coverage for damage to others and their property.
It is important to note that SafeMove®, SafeMove Plus®, and other U-Haul protection packages do not cover valuable items such as money, jewelry, antiques, art, and other similar items. Additionally, U-Haul insurance does not cover the driver or passengers of the moving vehicle.
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SafeStor: covers loss of use of rental equipment, but not valuable items
Safestor is one of the protection packages offered by U-Haul. It covers the loss of use of rental equipment, but not valuable items. This means that if you rent equipment from U-Haul and it gets damaged, you will not be able to use it until it is repaired or replaced, but Safestor will cover the cost of renting alternative equipment during this time. This is important because U-Haul customers are responsible for all damage to rented equipment, and if they do not have Safestor or another protection package, they will have to pay for the loss of use of the equipment themselves.
Safestor is not liability insurance and is optional for customers to purchase. It does not cover valuable items, including but not limited to money, stamps, jewellery (including watches), antiques, furs, motor vehicles, bills, art, property deeds, credit cards, and other securities. Therefore, if these types of valuable items are lost or damaged during the rental period, U-Haul will not cover the cost.
U-Haul recommends that customers call their auto insurance agent to ask them directly what their personal insurance includes, as policies vary. Some homeowners' insurance policies may provide partial coverage for rental vehicles, so it is worth checking with your insurance carrier to see if you need to purchase additional coverage from U-Haul.
U-Haul offers other protection packages besides Safestor. Safemove and Safemove Plus cover damage to the rental truck and your personal belongings, as well as medical and life coverage. Safemove Plus also includes driver liability for approximately twice the premium. SafeTrip is supplemental roadside protection for your U-Haul rental equipment, which can be added for a flat rate.
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SafeTow®: not a liability insurance, optional coverage
SafeTow® is one of the protection packages offered by U-Haul. It is not a liability insurance and is optional coverage. SafeTow® provides coverage for damage to the U-Haul rental trailer or towing device. It also covers damage to your cargo or vehicle while being transported with a U-Haul rental trailer, auto transport, tow dolly or toy hauler.
SafeTow® is a good option for those who are looking for additional protection for their belongings during transport. It is important to note that SafeTow® does not provide liability coverage, which means that you are financially responsible for any damage caused to the rental equipment, regardless of fault.
SafeTow® is available as an optional coverage because, in most cases, personal auto policies do not cover damage to rental vehicles, especially cargo vehicles, trailers, and vehicles over a certain weight. Therefore, U-Haul offers SafeTow® as an option for customers who want peace of mind and protection from financial responsibility in the event of damage or accidents during their rental period.
SafeTow® is subject to exclusions set forth in the U-Haul rental and storage rental contract, and customers are advised to review the terms and conditions carefully before purchasing any protection packages. Additionally, authorized drivers covered under SafeTow® must be at least 18 years of age and possess a valid driver's license or other government-issued driver's card.
SafeTow® can be added to an existing reservation by logging into your U-Haul account and selecting the desired level of protection. If you decline SafeTow® coverage at the time of dispatch, you have the option to add it later by returning to the U-Haul location within 30 minutes of pickup to request that it be added to your reservation.
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SafeTrip®: supplemental roadside protection for rental equipment
SafeTrip® is a supplemental roadside protection plan for U-Haul rental equipment. It is available at a flat rate and provides additional coverage for unexpected roadside hazards.
SafeTrip® is not a liability insurance plan, and it is optional to purchase. It covers the costs of dispatching a service provider to assist with various issues that may arise during your trip. For example, if you lock your keys inside the U-Haul truck, SafeTrip® will arrange for a replacement key or dispatch a service provider to cut a new one, free of charge. If you run out of fuel, SafeTrip® will dispatch a service provider to bring you up to three gallons of fuel.
SafeTrip® also provides assistance if your trailer, auto transport, or tow dolly becomes disconnected, or if you get stuck in mud, snow, or ice. It is important to note that SafeTrip® does not cover reconnecting the trailer to a tow vehicle not listed on the contract. Additionally, it does not provide a free fuel service for the entire trip, but only for up to three gallons of fuel.
SafeTrip® can be added at the counter when you pick up your vehicle or online prior to your rental through your account on the order details page. If you decline coverage at the time of dispatch, you must return to the U-Haul location within 30 minutes of pickup to request SafeTrip® to be added to your reservation.
SafeTrip® is designed to provide peace of mind and ensure that help is on the way when you need it during your trip. It covers roadside assistance events that may be a result of your negligence, such as getting stuck in the mud or leaving the lights on and draining the battery.
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Medical and life coverage: covers medical bills for the driver and passengers
U-Haul offers a range of insurance options to its customers, including medical and life coverage. This type of coverage is included in the Safemove Plus package, which provides protection for the driver and passengers in the event of an accident.
Safemove Plus offers comprehensive coverage for medical bills, providing peace of mind for those renting U-Haul trucks. It is important to note that this insurance option is specifically designed for rental trucks and may not apply to other types of vehicles offered by U-Haul.
The medical and life coverage provided by Safemove Plus can be a valuable addition to your rental, ensuring that you and your passengers are protected in case of any unforeseen incidents. This coverage can help alleviate the financial burden associated with medical expenses, allowing you to focus on recovery and well-being.
While U-Haul offers this insurance option, it is not a replacement for personal health insurance. It is meant to supplement your existing coverage and provide additional protection specifically related to rental truck accidents. As with any insurance decision, it is important to carefully review the terms and conditions of the Safemove Plus package to understand the extent of the medical and life coverage offered.
Additionally, it is worth noting that U-Haul's insurance options are designed to provide peace of mind and financial protection in case of accidents or damage to their rental equipment. While not a legal requirement, these insurance packages can help mitigate unexpected costs associated with rental truck incidents.
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Frequently asked questions
SafeMove® is a type of commercial auto insurance that covers damage to the rental truck and your personal belongings, as well as medical and life coverage. It also covers accidental damage to the rental truck, including overhead and tire damage.
SafeStor® is a protection package that covers loss of use of the rental equipment. It does not cover valuable items such as money, jewelry, antiques, and art.
SafeTrip® is supplemental roadside protection for your U-Haul rental equipment. It is a coverage option available for a flat rate.
