Grundy Insurance: Customer Reviews And Ratings

Grundy Insurance has been providing coverage for collectors of vintage items, from vehicles to wine collections, since 1955. The company specialises in classic and collector vehicle insurance and offers a full range of insurance products.

Grundy's insurance plans have no mileage restrictions, but they do require that you have a daily driver registered and insured. The company also offers a Motor Vehicle Program that allows customers to buy insurance for a group of vehicles, including classic and daily-use cars.

Reviews for Grundy Insurance are mixed. While some customers praise the company for its excellent customer service, smooth transactions, and competitive prices, others have complained about negative experiences with customer service, issues with claims, and difficulties in making reasonable claims.

Classic car insurance

Grundy's classic car insurance rates are highly competitive, often coming in at half the price of other classic car insurers. However, it's important to note that these rates are quoted with a $500 deductible in place, which can be reduced or eliminated by paying a higher premium. The company also offers a Motor Vehicle Program (MVP) that allows policyholders to insure multiple vehicles, including classic cars, daily drivers, RVs, motorcycles, and trailers, under one liability payment.

While Grundy's classic car insurance has many advantages, there are some restrictions to be aware of. The company requires that collector vehicles be stored in a locked garage when not in use. Additionally, there are some limitations on the use of classic cars, such as not being able to use them for errands or as a primary means of transportation.

Overall, Grundy's classic car insurance offers excellent value for money, with low rates, agreed value policies, and comprehensive coverage. However, policyholders should be mindful of the restrictions on vehicle storage and usage to ensure they are compliant with the terms of their policy.

Mixed customer reviews

There are mixed reviews for Grundy Insurance, with some customers praising the company and others criticising it.

Positive reviews include comments on the company's excellent customer service, responsiveness, and professionalism. One customer said that Grundy's staff made them feel like they were "the most important person in the world". Another customer praised the company for its quick and efficient service, saying that they received their proof of insurance forms "minutes" after requesting them.

Other customers have praised Grundy's competitive rates, with one reviewer saying that they were "pleasantly surprised" to find that they could get better coverage at a substantial saving. Another reviewer said that Grundy gave them insurance at an invested value, with a rate "substantially lower" than other big-name classic car insurers.

However, there are also negative reviews from customers who have had issues with the company. One customer said that they had been trying "without any success" to get a refund on a policy that was cancelled early, and that the company had been "lying" to them about sending a check. Another customer criticised the company's customer service, saying that "every interaction" with the company had been negative and that the staff had an "attitude".

Other negative reviews include complaints about the company's claims handling, with one customer saying that their claim was denied after they got a dent in their classic car. The customer had invested six figures into the vehicle and couldn't believe that poor workmanship or a manufacturer's defect was to blame. They also said that they were unable to get in touch with the Claims Supervisor, despite leaving multiple messages.

Overall, it seems that while some customers have had positive experiences with Grundy Insurance, there are also a significant number of customers who have had negative experiences, particularly with regards to customer service and claims handling.

Specialising in collector cars

Grundy Insurance specialises in classic and collector vehicle insurance. It offers a multitude of plans and protections for personal property, pets and travel. Its collector car insurance is specifically designed for collector vehicles and saves customers at least 50% of the cost of regular car insurance while delivering better protection!

Grundy's classic car insurance covers most vehicles 25 years old and older, as well as modern muscle cars and exotics of all years. It also insures modified vehicles with higher-performance engines, suspensions, and modified bodies. In fact, Grundy is the largest insurer of hot rods in the USA.

The company's Agreed Value Insurance gives customers 100% of the value of their car in the event of a total loss. This coverage is never reduced for as long as the policy is maintained. Grundy also offers unlimited miles for pleasure driving and in collector car-oriented activities.

Grundy's Motor Vehicle Program combines all of a customer's vehicles, new and old, on one Agreed Value policy. This includes collector cars, regular-use vehicles, pickups, trailers, motorhomes, exotics, motorcycles, and more.

Grundy's classic car insurance has been praised by customers for its low cost, unlimited mileage, and excellent customer service. However, some customers have complained about issues with refunds when cancelling policies early, as well as unexpected fee increases.

Coverage for regular-use vehicles

Grundy's Motor Vehicle Program (MVP) allows customers to combine all their vehicles, including regular-use vehicles, on one Agreed Value policy. This means that collector cars, daily drivers, pickup trucks, trailers, motor homes, and more can be insured at their agreed-upon value.

Grundy works with customers to determine the value of their vehicles. In the event of a total loss, customers will receive the agreed-upon amount, regardless of market depreciation. If the current market value of the vehicle exceeds the coverage limit, reimbursement of up to 150% of the insured amount is available in most states.

Breakdown assistance is included in the MVP policy. This covers the cost of towing the vehicle to a repair shop, as well as the labor costs associated with emergency roadside assistance, with no deductible.

Transportation expenses are also covered by MVP. Customers can be reimbursed without a per-day limit for the cost of renting a vehicle while theirs is being repaired. This includes the option to rent a car of comparable value.

In the event of a breakdown or accident far from home, emergency living expenses can be reimbursed. This includes lodging and related expenses.

If repairs must be made, only original manufacturer's parts will be used unless the parts are no longer made. Window glass is excluded from this. Customers may use the repair shop of their choice.

If a new (not previously titled) vehicle is "totaled" within three years of its purchase, customers can opt to receive the agreed-upon value, replace it with a vehicle of the same year, make, and model, or receive a new vehicle of the same make and like model, including hybrids or alternate fuel editions.

Full glass coverage is provided by Grundy, including repair and replacement with no deductible. This is offered in most states.

If a car is damaged beyond repair, the deductible will be waived.

Personal property that is either damaged during an accident or stolen from the vehicle can be replaced with an item of like kind and quality without having to pay a deductible.

Pet coverage is also included in the MVP policy. If a family dog or cat is injured during an accident, related expenses can be reimbursed.

A cash settlement is also an option if the damage to the vehicle is more than half of the agreed-upon value.

Insuring valuable collections

Grundy Insurance offers policies for those with valuable collections, including classic cars, fine art, wine, antiques, rare books, and other memorabilia. The company has over 65 years of experience in insuring collectibles and is the foremost insurer of valuable automotive collections in the United States.

Grundy's Special Collections department insures larger car collections ranging in value from $500,000 to $5,000,000 and above. Each collection receives expert care from Grundy's collections specialists, who work with clients to create custom policies that meet their specific needs. The company uses only the best underwriters with impeccable financial strength to ensure that the full value of these important collections is fully covered.

In addition to car collections, Grundy also offers protection for other types of valuable collections. Their knowledgeable risk management specialists work with clients to protect their treasures from damage or loss. Most policies are written with no deductible, and claims are paid at the full value of the item, not just the replacement value.

Grundy's coverage highlights for valuable collections include:

• Agreed Value Insurance: In the event of a total loss, the full insured value of each lost item is paid.
• Global Coverage: Their coverage can be extended worldwide.
• 150% Coverage Cushion: If the insured value of an item is below its current market value, the underwriter will pay up to 150% of the Agreed Value to offset the loss.
• Diminution of Value: Grundy covers losses caused by a reduction in the value of an original item, such as when a replacement part is used for a repair or if the item is stolen.
• Maximum Coverage: Maximum liability and uninsured motorist coverage is available.
• Custom Premiums: Premiums are customized based on the individual risk of the collection.

Overall, Grundy Insurance is a reputable and experienced company that offers comprehensive and cost-efficient insurance for valuable collections. Their expertise and financial security are unmatched, making them a trusted choice for insuring prized possessions.

Frequently asked questions