Jane Dotson
eHealth, Inc., doing business as eHealthInsurance, is an online marketplace for health insurance. It is not an insurance company, but rather an independent health insurance advisor. eHealth offers plans from major insurance companies, as well as smaller insurers, and provides an online platform for individuals to shop, compare, and enroll in health insurance plans. The company primarily provides plans related to Medicare, such as prescription drug plans, Medigap, and Medicare Advantage plans, and also offers individual and family plans with customizable coverage, premiums, and deductible levels. eHealth has been in operation for over 25 years and has helped millions of Americans find affordable and suitable healthcare plans.
| Characteristics | Values |
|---|---|
| Nature of business | eHealth is an independent health insurance advisor and not an insurance company. |
| Services offered | eHealth offers a wide selection of plans and personalized coverage solutions. It assists individuals in shopping, comparing and enrolling in health insurance plans. |
| Pricing | eHealth's services are offered at the same price as the insurance companies. |
| Compensation | eHealth is compensated by the insurance companies when individuals enroll in their plans. |
| Unbiased support | eHealth's benefit advisors are paid the same no matter which plan the customer chooses. |
| Types of plans | Individual and Family Plans (IFP), Small and Medium-sized Business Plans (SMB), Medicare plans, prescription drug plans, long-term care insurance plans, etc. |
| Plan management | eHealth provides an online customer center where customers can view their plan details, search for accepted doctors and specialists, and check medication prices. |
| Customer support | eHealth provides dedicated member advocates who are available by phone to answer any questions and help customers make the most of their plans. |
| Alerts and recommendations | eHealth provides proactive alerts and recommendations if a customer's plan undergoes changes. |
| Headquarters | Santa Clara, California |
| Year established | eHealth has been in business for over 25 years. |
| Number of people insured | 5 million as of August 2016 |
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What You'll Learn
- eHealth is an independent health insurance advisor, not an insurance company
- eHealth offers unbiased support, as benefit advisors are paid the same no matter the chosen plan
- eHealth provides access to an online customer centre to manage insurance plans
- eHealth offers a wide selection of plans, including Medicare, prescription drug plans, and Medigap
- eHealth has been in business for over 25 years, helping millions of Americans find affordable health insurance
eHealth is an independent health insurance advisor, not an insurance company
EHealth offers an easy and convenient way to manage insurance plans after purchase. Consumers can access an online customer centre to view plan details, search for accepted doctors and specialists, and check medication prices at various pharmacies. Dedicated member advocates are also available by phone to provide assistance and connect individuals with the necessary healthcare services.
The company has been in operation for over 25 years and has helped millions of Americans find affordable and quality healthcare plans. eHealth provides online tools that make it simple to compare the nation's top plans side by side, ensuring individuals can find coverage in their area with the benefits they want. Live support from licensed insurance experts is also available, offering personalized and unbiased recommendations.
EHealth primarily provides plans related to Medicare, such as prescription drug plans, Medigap, and Medicare Advantage plans. They also offer individual plans, allowing consumers to select coverage, premium, and deductible levels that fit their needs and budget. These plans may include hospitalization, doctor visits, preventive care, and prescription drug coverage. eHealth is committed to finding affordable coverage options for its customers and has conducted studies to better understand the concerns of small and medium-sized businesses regarding the increasing costs of group coverage.
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eHealth offers unbiased support, as benefit advisors are paid the same no matter the chosen plan
EHealth is an independent health insurance advisor, not an insurance company. It is a publicly traded online marketplace for health insurance, with a wide selection of plans from major insurance companies as well as smaller insurers. eHealth's benefit advisors are licensed insurance agents who help individuals shop, compare and enrol in health insurance plans.
EHealth's services are unbiased as their advisors are paid the same rate no matter the chosen plan. This ensures that the advisors are motivated to find the best plan for the customer's long-term satisfaction, rather than for their own financial benefit. The recommendations are based solely on the customer's needs, with eHealth offering side-by-side comparisons of the nation's top insurance companies. This allows customers to make an informed decision about their healthcare plan, with the assurance that the plan they choose is the right one for their personal needs.
EHealth offers support for individuals and families, with the option to select coverage, premiums and deductible levels that suit their unique circumstances and budget. They also provide Small and Medium-sized Business Plans, designed to provide healthcare coverage for smaller businesses. eHealth's services extend beyond enrolment, with an online customer centre offering easy management of insurance plans. Here, customers can view plan details, search for accepted doctors and specialists, and check medication prices.
EHealth has been in operation for over 25 years, with headquarters in Santa Clara and offices in several other locations in the US and China. As of 2016, they had insured 5 million people, and 93% of their customers have expressed satisfaction with their coverage.
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eHealth provides access to an online customer centre to manage insurance plans
EHealth is an independent health insurance advisor, providing an online marketplace for health insurance. It is not an insurance company itself, but it assists individuals in shopping for, comparing, and enrolling in health insurance plans from major insurance companies, as well as smaller insurers. eHealth offers unbiased support and recommendations based solely on the needs of the individual, helping them find the best plan that matches their unique coverage needs.
One of the key features of eHealth is its online customer centre, which provides easy and convenient access to manage insurance plans. Through this online portal, customers can view their plan details, search for accepted doctors and specialists, and check medication prices at various pharmacies nationwide. This allows individuals to have all the information they need to manage their healthcare in one place.
The online customer centre is particularly useful for those who have already purchased an insurance plan through eHealth. It enables them to keep track of their plan benefits, connect with the necessary healthcare providers, and make informed decisions about their healthcare options. For example, customers can use the portal to check if their preferred doctors and specialists are accepted by their insurance plan, ensuring they can continue receiving care from their trusted healthcare providers.
Additionally, the online customer centre provides proactive alerts and recommendations if a customer's plan undergoes any changes. This helps individuals stay up-to-date with their coverage and make any necessary adjustments to ensure they continue receiving the best possible care. eHealth's dedicated member advocates are also available by phone to provide additional support, answer questions, and help customers make the most of their plan's benefits.
Overall, the eHealth online customer centre empowers individuals to take control of their healthcare by providing easy access to important information and resources related to their insurance plans. By offering a central hub for managing insurance plans, eHealth simplifies the process of maintaining and utilising healthcare coverage.
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eHealth offers a wide selection of plans, including Medicare, prescription drug plans, and Medigap
EHealth is an independent health insurance advisor with a wide selection of plans from major insurance companies, as well as smaller insurers. eHealth benefit advisors are licensed insurance agents who assist individuals in shopping, comparing, and enrolling in health insurance plans all in one place. The company primarily provides plans related to Medicare, such as prescription drug plans, Medigap, and Medicare Advantage plans.
Medicare Advantage Plans provide the same coverage as Original Medicare (Parts A and B) and may also offer additional benefits like prescription drug coverage. eHealth customers comparing Medicare plans have been found to save an average of over $400 a year on prescriptions. Medicare Supplement or Medigap plans can help pay for Original Medicare's out-of-pocket costs, including copayments, coinsurance, and deductibles. All Medigap plans cover Medicare Part A hospital coinsurance costs at 100%, but beyond this, the plans vary in what they cover.
EHealth also offers Individual and Family Plans (IFP), allowing customers to select the coverage, premium, and deductible levels that best fit their needs and budget. These plans provide flexibility and may include a range of benefits such as hospitalization, doctor visits, preventive care, and prescription drug coverage. eHealth allows customers to check if their preferred doctors and specialists are accepted by each plan, ensuring they can continue seeing their chosen healthcare providers.
With over 10,000 plans from over 180 companies, eHealth offers the largest selection of health insurance products online in the US. The company's online tools, licensed agents, and free quotes help customers find the best plan for their unique needs and budget. eHealth's benefit advisors provide unbiased support as they are compensated the same regardless of the plan chosen by the customer.
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eHealth has been in business for over 25 years, helping millions of Americans find affordable health insurance
EHealth, Inc. is an online marketplace for health insurance, offering thousands of health insurance plans from approximately 200 insurance companies across the United States. The company is based in Santa Clara, California, and has satellite offices in several other states. eHealth is not an insurance company itself, but rather an independent health insurance advisor. It provides consumers with an extensive range of plans, including Medicare, prescription drug plans, Medicare Advantage, Medicare Supplement, Medicare Part D, individual, family, and small business plans.
Since its founding in 1997, eHealth has been dedicated to helping Americans navigate the complex world of health insurance and find the best plans for their unique needs and budgets. The company has been in business for over 25 years, and during this time, it has advocated for reforms to make health insurance more affordable for middle-class Americans. eHealth's licensed agents and benefit advisors assist individuals in shopping, comparing, and enrolling in health insurance plans through its online platform. The company's services are available to consumers with little or no computer experience, making it convenient and accessible for all.
EHealth's benefit advisors are compensated by insurance companies when they help individuals enroll in their plans. However, advisors receive the same payment regardless of the plan chosen by the consumer, ensuring unbiased advice and support. This model guarantees that recommendations are based solely on the consumer's needs and that the selected plan matches their coverage, premium, and deductible requirements. eHealth offers plans from major insurance companies as well as smaller insurers, providing a wide range of options for its customers.
As of 2022, eHealth has enrolled more than eight million Americans in quality, affordable health coverage. The company's CEO, Mr. Soistman, expressed gratitude for the impact eHealth has had on millions of lives, stating that the company has brought "transparency and insight and, most importantly, peace of mind" to its customers. eHealth's services have helped individuals and families transition to new health plans, empowered those starting small businesses to find group health coverage, and guided consumers to make informed decisions about their health insurance choices.
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Frequently asked questions
eHealth, Inc., doing business as eHealthInsurance, is a publicly traded online marketplace for health insurance. It is not an insurance company, but rather an independent health insurance advisor.
eHealth provides consumers with an online platform to compare and shop for health insurance plans. It offers live support from licensed insurance experts who offer unbiased, personalized recommendations. eHealth also assists in managing insurance plans after purchase, allowing users to view plan details, search for accepted doctors and specialists, and check medication prices.
eHealth offers a wide range of plans, including individual and family plans, small and medium-sized business plans, Medicare plans, prescription drug plans, and long-term care insurance. These plans can be tailored to meet the unique coverage needs of individuals and families, with options for coverage levels, premiums, and deductibles.
