Paul Sanchez
Ticketmaster, the world's largest ticket seller, offers customers the option to purchase event ticket insurance, also known as Event Ticket Protector, at checkout. This insurance service, offered by Allianz Global Assistance, can reimburse ticket costs if the ticket holder cannot attend the event due to covered reasons such as illness, injury, or traffic accidents. While some customers have successfully claimed refunds through this insurance, others have expressed skepticism, deeming it a scam due to difficulties in making claims and limited coverage. The cost of event ticket insurance is typically around 10% of the ticket price, which can range from a few dollars to over a hundred dollars.
| Characteristics | Values |
|---|---|
| Ticketmaster's insurance provider | Allianz Global Assistance |
| Ticketmaster's insurance name | Event Ticket Protector |
| Ticketmaster's insurance cost | About 10% of the ticket price |
| Ticketmaster's insurance coverage | Covered illness, airline delays, traffic accidents, etc. |
| Ticketmaster's insurance claim process | May require uploading a receipt and a signed letter explaining the absence |
| Ticketmaster's insurance refund | Only reimburses prepaid, non-refundable payments when cancelled for a covered reason |
| Ticketmaster's insurance perception | Some customers perceive it as a scam |
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What You'll Learn
- Ticketmaster's Event Ticket Protector insurance is provided by Allianz Global Assistance
- Ticket insurance covers non-refundable tickets if you can't attend for covered reasons
- Ticket insurance doesn't cover every situation and exclusions may apply
- Ticket insurance is not offered for all events or festivals
- Some customers have called Ticketmaster's ticket insurance a scam
Ticketmaster's Event Ticket Protector insurance is provided by Allianz Global Assistance
The insurance provides reimbursement for 100% of the ticket price, including taxes, fees, and delivery charges, up to the plan limit. It is important to note that terms, conditions, and exclusions apply, and customers should refer to the Certificate of Insurance/Policy for a complete list of covered reasons and conditions. The insurance is available only to US residents and may not be available in all jurisdictions.
To file an insurance claim for reimbursement, customers need to contact the insurance provider, Allianz Global Assistance, who offer a 24-hour assistance hotline. While some customers have expressed satisfaction with the ease of the claim process and the speed of receiving their refund, others have claimed that Ticketmaster's insurance is a scam, alleging that their claims were denied for reasons not stated at the time of purchase.
Overall, Ticketmaster's Event Ticket Protector insurance provided by Allianz Global Assistance offers customers financial protection in the event that they cannot attend a ticketed event for a variety of covered reasons. However, it is important for customers to carefully review the terms, conditions, and exclusions of the insurance policy to fully understand their coverage.
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Ticket insurance covers non-refundable tickets if you can't attend for covered reasons
Ticket insurance is an attractive offer for those who have bought expensive tickets for big-name artists. Ticketmaster, the world's largest ticket seller, offers customers Event Ticket Protector by Allianz Global Assistance, a well-known consumer brand for travel insurance. Allianz Global Assistance has been Ticketmaster's exclusive event ticket protection provider since 2006.
Event Ticket Protector costs about 10% of the ticket price, which can range from a few dollars to over a hundred dollars. It covers non-refundable tickets if you can't attend for covered reasons, including covered illness, injury, traffic accidents, and more. The exact covered reasons will be outlined in the terms and conditions of the policy.
If you need to make a claim, you will need to contact the insurance provider and provide evidence, such as a doctor's note or a signed letter from your employer. The claim process can take several days, and the outcome will depend on the specific circumstances and the policy's terms and conditions.
While ticket insurance can provide peace of mind and protect your finances if you can't attend an event, it's important to carefully review the policy's terms, conditions, and exclusions before purchasing. Some customers have expressed skepticism about Ticketmaster's ticket insurance, claiming that it is a scam or that the claim process is difficult.
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Ticket insurance doesn't cover every situation and exclusions may apply
Ticket insurance is an attractive offer for customers who have spent a lot of money on high-dollar seats and VIP passes for big-name artists. Ticketmaster, in partnership with Allianz Global Assistance, offers customers Event Ticket Protector, an insurance service that costs about 10% of the ticket price.
Event Ticket Protector can reimburse up to 100% of your ticket costs if you can't attend due to a covered illness, injury, traffic accident, airline delays, and more. However, it's important to note that ticket insurance doesn't cover every situation, and exclusions may apply. While the insurance policy may advertise that you're protected if you get sick, the term "sick" will be narrowly defined in the terms and conditions.
For example, if you decide not to attend an event and have Event Ticket Protector Insurance, you can only be reimbursed for prepaid, non-refundable payments if you cancel for a covered reason. Simply changing your mind or having conflicting schedules is typically not a valid reason for reimbursement. The process for filing an insurance claim for reimbursement can also be cumbersome, requiring various forms of documentation and several days of waiting for a claim decision.
Additionally, Allianz Ticket Protector is not offered for all events or festivals, and the fee is non-refundable. While it can provide peace of mind and protect your ticket purchase in case of unexpected events, it's essential to carefully review the terms, conditions, and exclusions of the policy before purchasing ticket insurance. Some customers have even described the insurance as a scam due to their negative experiences with denied claims and unclear coverage.
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Ticket insurance is not offered for all events or festivals
Ticket insurance is an attractive offer for customers who have spent a lot of money on high-dollar seats and VIP passes for big-name artists. Ticketmaster, the world's largest ticket seller, offers customers Event Ticket Protector by Allianz Global Assistance, a well-known consumer brand for travel insurance. Allianz Partners developed Event Ticket Protector in 2006, and the company has been Ticketmaster's exclusive event ticket protection provider since.
Event Ticket Protector costs about 10% of the ticket price, which can range from a few dollars to over a hundred dollars. The Allianz Global Assistance ticket insurance policy includes 18 covered reasons for ticket cancellation. These reasons include covered illness, airline delays, traffic accidents, and more.
However, it is important to note that ticket insurance is not offered for all events or festivals. If Allianz Ticket Protector is available for a particular event, customers will be given the option to add it during checkout.
While ticket insurance can provide peace of mind and protect customers from financial loss in certain situations, it is not without its limitations. Customers should carefully review the terms and conditions of the insurance policy before purchasing, as not all situations may be covered. In some cases, customers may find the process of claiming a refund cumbersome and may need to provide various documents as proof.
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Some customers have called Ticketmaster's ticket insurance a scam
Ticketmaster offers event ticket insurance to customers who want protection in case they can't attend an event for reasons like covered illness, airline delays, traffic accidents, and more. However, some customers have called Ticketmaster's ticket insurance a scam.
One common complaint is that the insurance is aggressively pushed during the ticket-buying process, and the terms of the insurance are not clearly displayed. Customers report that they were led to believe that they could get a refund for "any reason," only to find out that only certain covered reasons are accepted. For example, one customer who had to miss a concert due to a conflicting schedule reports that their claim was denied. Another customer who missed a concert due to hazardous weather conditions was also denied a refund, despite believing that this would be covered under "an act of God."
In addition, some customers feel that the cost of the insurance is not worth it unless the loss of the ticket would be devastating. The premium charged covers the expected loss, overhead, administration, and profit, so it is generally a bad deal unless the loss would be catastrophic. For example, if a customer attends 20 shows and insures them all, they will pay $140 in premiums but will only expect to claim back $100.
While some customers have successfully claimed refunds through Ticketmaster's ticket insurance, others feel that the process is difficult and that the insurance doesn't cover anything useful. As with any insurance product, it is essential to read the fine print and understand the terms, conditions, and exclusions before purchasing.
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Frequently asked questions
Ticketmaster offers customers the option of purchasing Event Ticket Protector, an insurance service provided by Allianz Global Assistance. This insurance service protects your ticket purchase and can reimburse you for your ticket costs if you can't attend the event due to covered reasons such as illness, injury, or traffic accidents. The fee for this service is typically around 10% of the ticket price.
If you have Ticketmaster's event ticket insurance and decide not to attend the event, you can file an insurance claim for reimbursement by contacting the insurance provider. It's important to note that the insurance only reimburses prepaid, non-refundable payments when you cancel for a covered reason. The cost of your tickets will not be reimbursed if you simply change your mind.
There are mixed reviews regarding the effectiveness of Ticketmaster's ticket insurance. While some customers have successfully received refunds through the insurance, others have expressed skepticism and claimed that their claims were denied for certain reasons. It's important to carefully review the terms, conditions, and exclusions of the insurance policy before purchasing to understand what situations are covered.
