Jane Dotson
AmGeneral Insurance Berhad, now known as Liberty General Insurance Berhad, is a Malaysian insurance company with 110 years of experience in providing comprehensive insurance solutions. The company has established itself as a trusted brand in Malaysia, with a strong commitment to empowering and protecting its customers. AmGeneral Insurance offers a range of insurance products, including motor insurance, home insurance, and personal accident coverage, with a focus on customer satisfaction and reliable services. The company's CEO, Puneet Pasricha (Pasha), has expressed aspirations to become the top general insurer in Malaysia, delivering exceptional solutions through value, access, and ease.
| Characteristics | Values |
|---|---|
| Company Name | AmGeneral Insurance Berhad |
| Alternate Name | Liberty General Insurance Berhad |
| CEO | Puneet Pasricha (Pasha) |
| [email protected], [email protected] | |
| Contact Number | 1 300 888 990, 1 800 88 6333, 1 800 88 3833 |
| Working Hours | 8.30am – 5.30pm (Mon – Thurs), 8.30am – 4.15pm (Fri) |
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What You'll Learn
AmGeneral Insurance Berhad is now Liberty General Insurance Berhad
AmGeneral Insurance Berhad has changed its corporate name to Liberty General Insurance Berhad. This change occurred when Liberty Insurance Berhad, a subsidiary of Liberty Mutual Group, acquired AmGeneral Insurance Berhad in 2022.
With this acquisition, Liberty General Insurance Berhad has become the third-largest motor insurer and a leading property and casualty insurer in Malaysia. The company now has access to multiple brands, including Liberty Insurance, Kurnia Insurance, and AmAssurance, making it the only company in Malaysia with such a diverse brand portfolio. This enables them to cater to different segments of partners and customers.
Liberty General Insurance Berhad is backed by over 110 years of global and local experience, offering a wide range of general insurance products. These products include personal and commercial insurance, automobile, homeowners, accident and health, general liability, property, surety, workers' compensation, personal, travel, and specialty lines.
Headquartered in Boston, Liberty Mutual Group has been in business since 1912. As of 2022, they are ranked 86th on the Fortune 100 list of largest corporations in the US based on revenue. With $50 billion in annual consolidated revenue as of December 31, 2022, they employ over 50,000 people across 29 countries and economies worldwide. Liberty Mutual Group believes that "progress happens when people feel secure," and they strive to provide protection and deliver it with care to help people embrace today and pursue tomorrow confidently.
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AmGeneral Insurance contact information
AmGeneral Insurance offers several ways to get in touch with its customer support team. You can reach out to them via:
Phone
- Dial 1 300 888 990 between 8:30 am and 5:30 pm, Monday to Thursday, and 8:30 am to 4:15 pm on Fridays.
- Call 1 800 88 6333 during their operating hours, 8:30 am – 5:30 pm, Monday to Thursday, and 8:30 am to 4:15 pm on Fridays.
- Phone in on 1 800 88 3833 from 8:30 am to 5:30 pm, Monday through Thursday.
- Send your queries or feedback to [email protected].
- Drop an email to [email protected] for assistance.
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AmGeneral Insurance's CEO Puneet Pasricha
Puneet (Pasha) Pasricha is the CEO of AmGeneral Insurance, bringing a wealth of experience and expertise to the role. With over 26 years of leadership and multifunctional experience in business management and the insurance industry, Pasha has held various managerial positions during his 16 years with Liberty Mutual across the US, India, and Malaysia.
Pasha's qualifications include an impressive academic background, holding an MBA Degree from the University of Wisconsin - Madison, a Master’s in Accounting & Financial Economics from the University of Essex, and a Bachelor’s Degree in Commerce from Sydenham College, Mumbai. This strong educational foundation, coupled with his extensive industry experience, makes him a valuable asset to AmGeneral Insurance.
As the CEO, Pasha is responsible for driving the strategic growth, direction, distribution, and performance of the company. His role entails overseeing the company's overall strategic direction, ensuring its successful execution, and managing its distribution channels. Additionally, he is accountable for the company's performance and implementing strategies to enhance its market position and financial results.
Throughout his career, Pasha has demonstrated exceptional leadership skills and a deep understanding of the insurance industry. He has successfully navigated the complexities of the international insurance market and played a pivotal role in shaping AmGeneral Insurance's success and growth. His expertise and strategic vision have undoubtedly contributed to the company's performance and standing in the highly competitive insurance landscape.
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AmAssurance's comprehensive motor insurance policy
AmAssurances comprehensive motor insurance policy provides comprehensive protection for your vehicle, covering it against loss and damage. This includes damage from accidents, fire, and theft, as well as coverage for liabilities to other parties, such as injury, death, or damage to their vehicle.
AmAssurances offers a range of benefits with their comprehensive motor insurance policy. One notable benefit is their 24-hour free auto assistance service, which includes services like jump starts, battery changes, flat tyre replacements, and free towing for up to 50km in West Malaysia and 30km in East Malaysia. AmAssurance also provides access to a network of 400+ approved repairers nationwide, ensuring convenient and reliable support in the event of an accident.
The policy also offers immediate claim settlement through AmAssurance Express, making it a fast and convenient way to handle own damage and windscreen claims. Additionally, AmAssurances provides a free SMS service that keeps customers updated with renewal reminders, claim notifications, and answers to NCD enquiries.
For added convenience and peace of mind, AmAssurances offers a dedicated 24-hour customer support line. This means that assistance, guidance, or advice is just a phone call away at any time of the day or night.
AmAssurances' comprehensive motor insurance policy is designed to provide comprehensive protection and support for vehicle owners, ensuring they are covered against a wide range of potential risks and providing convenient access to assistance and repairs.
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Liberty Insurance, Kurnia Insurance, and AmAssurance
Kurnia Insurance has established itself as a reliable and trusted insurance partner for many individuals and businesses in Kuala Lumpur. The company offers a comprehensive range of insurance products, including car insurance, home insurance, and health insurance. With a focus on customer satisfaction and a commitment to providing quality services, Kurnia Insurance has built a strong reputation in the market. The company's Facebook page, Kurnia Insurans, serves as a platform for customers to connect and engage with the brand, showcasing their dedication to accessibility and transparency.
Liberty Insurance, as the parent company of Kurnia Insurance, brings a wealth of experience and expertise to the table. They are known for their comprehensive range of general insurance products, including property insurance, liability insurance, and travel insurance. Liberty Insurance is recognised for its financial stability and strong presence in the Malaysian market, making it a trusted choice for individuals and businesses seeking reliable insurance solutions.
AmAssurance, another leading insurance provider in Kuala Lumpur, stands out for its customer-centric approach and innovative insurance solutions. They offer a diverse range of insurance products, such as life insurance, personal accident insurance, and business insurance. AmAssurance is committed to delivering tailored solutions to meet the unique needs of their customers, ensuring that they are protected against various risks and uncertainties. The company's strong financial backing and reliable claims settlement process have contributed to their reputation as a trusted insurance partner.
Overall, Liberty Insurance, Kurnia Insurance, and AmAssurance are reputable and established insurance providers in Kuala Lumpur. Each company brings its unique strengths and offerings to the market, ensuring that individuals and businesses in Malaysia have access to comprehensive insurance solutions. With their focus on customer satisfaction, financial stability, and innovative approaches, they have earned the trust and loyalty of their policyholders, contributing to the overall growth and stability of the insurance sector in the country.
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Frequently asked questions
AmGeneral Insurance Berhad, now known as Liberty General Insurance Berhad, strives to empower and protect its customers. Backed by 110 years of experience, the company prioritises customer experience and aims to provide optimal protection and comprehensive insurance solutions.
Liberty General Insurance Berhad comprises three trusted brands: Liberty Insurance, Kurnia Insurance, and AmAssurance.
You can reach out to AmGeneral Insurance Berhad via their contact centre at 1 300 888 990 or 1 800 88 6333, or through email at [email protected] or [email protected]. Their operating hours are Monday to Thursday, 8.30 am to 5.30 pm, and Friday, 8.30 am to 4.15 pm.
Puneet Pasricha (Pasha) is the CEO of AmGeneral Insurance Berhad.
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