Orlando Harmon
Kurnia Insurance offers a range of insurance services, including car, motorcycle, home, and fire insurance. The company has a presence in Malaysia, with branches in Kuala Terengganu and Kota Bharu. The contact number for the company's customer experience hotline is 1300 888 990, and their email address for enquiries and complaints is [email protected]. The company's website provides information about their various insurance products, claims process, and career opportunities.
| Characteristics | Values |
|---|---|
| Customer Experience Hotline | 1300 888 990 |
| Fixed Line | 03-2268 3333 |
| Official Email for Enquiries/Complaints | [email protected] |
| Website | www.libertyinsurance.com.my |
| Branch Timings | Monday to Thursday: 8.30am to 5.30pm, Friday: 8.30am to 4.15pm |
| AmAssurance Contact Centre | 1 800 88 6333 |
| Branch Timings | Monday to Thursday: 8.30am to 5.30pm, Friday: 8.30am to 4.15pm |
| Branches in Kuala Terengganu and Kota Bharu | Sunday – Wednesday: 8.30 am – 5.30 pm, Thursday: 8.30 am – 4.15 pm, Closed on Friday, Saturday & Public Holidays |
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What You'll Learn
Contact Kurnia Insurans via their customer experience hotline, official email or social media
At Kurnia Insurans, customers are offered multiple avenues to get in touch with the company. The company is committed to resolving customer complaints and feedback as efficiently and equitably as possible.
Customer Experience Hotline
For a swift response, customers can contact the 24-hour toll-free hotline at 1 800 88 3833. This number can be used for general enquiries or for assistance in the event of a breakdown or accident.
Official Email and WhatsApp
For those who prefer written communication, the company can be reached via email at [email protected]. Customers can also reach out via Official WhatsApp at +6012-266 3288, although this number is for service notifications only.
Social Media
Kurnia Insurans also maintains an online presence through its mobile app, Kurnia One Touch, which can be downloaded for free on both iOS and Android devices. This app promises faster and more convenient assistance.
In-Person Branches
For those who wish to meet face-to-face, Kurnia Insurans branches are open Monday to Thursday from 8:30 am to 5:30 pm and on Fridays from 8:30 am to 4:15 pm. They are closed on Saturdays, Sundays, and public holidays. The Kota Bharu and Kuala Terengganu branches follow a slightly different schedule, opening Sunday to Wednesday from 8:30 am to 5:30 pm, Thursday from 8:30 am to 4:15 pm, and closing on Fridays, Saturdays, and public holidays.
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Kuala Terengganu and Kota Bharu branches are open Sunday to Thursday
The Kuala Terengganu and Kota Bharu branches of Kurnia Insurance are open Sunday to Thursday, with slightly varied hours on Fridays and Saturdays. The branches offer a range of insurance services, including car, motorcycle, and travel insurance, as well as additional coverage for home and fire insurance.
On Sundays through Wednesdays, the branches are open from 8:30 am to 5:30 pm. This consistent schedule allows customers to conveniently visit the branches after the morning commute and provides ample time for inquiries and transactions.
Thursdays have a slightly modified schedule, with the branches opening at 8:30 am but closing earlier at 4:15 pm. This adjustment accounts for extended operating hours on weekdays while also ensuring that staff can prepare for the upcoming weekend.
The branches are closed on Fridays, Saturdays, and public holidays. This closure aligns with standard work weeks in the region and allows employees to enjoy a well-deserved break while spending time with their families and loved ones.
By structuring their opening hours in this manner, the Kuala Terengganu and Kota Bharu branches of Kurnia Insurance aim to provide comprehensive services to their customers while also maintaining a healthy work-life balance for their employees. These hours are designed to cater to the needs of their clientele while efficiently utilizing their resources.
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Head Office hours are Monday to Friday
The Head Office hours at Kurnia Insurance are Monday to Thursday, 8:30 am to 5:30 pm, and Friday, 8:30 am to 4:15 pm. The office is closed on Saturday, Sunday, and public holidays.
If you are looking to visit a branch of Kurnia Insurance, the hours are the same as the Head Office hours: Monday to Thursday, 8:30 am to 5:30 pm, and Friday, 8:30 am to 4:15 pm, with branches closed on Saturday, Sunday, and public holidays.
However, it is worth noting that the branches in Kota Bharu and Kuala Terengganu operate with slightly different hours. These branches are open Sunday to Wednesday from 8:30 am to 5:30 pm and on Thursday from 8:30 am to 4:15 pm. They are closed on Friday, Saturday, and public holidays.
For those looking to contact Kurnia Insurance outside of these hours, there is a customer experience hotline available: 1300 888 990. There is also a fixed line: 03-2268 3333, and an official email address for enquiries and complaints: [email protected].
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AmAssurance Contact Centre hours are Monday to Friday
The AmAssurance Contact Centre is open during the weekdays, from Monday to Friday. Their operating hours are from 8.30 am to 5.30 pm on Monday to Thursday, and from 8.30 am to 4.15 pm on Fridays.
The AmAssurance Contact Centre can be reached at 1 800 88 6333 during these hours. You can also contact them via their Customer Experience Hotline at 1300 888 990, or their fixed line at 03-2268 3333. These phone lines are available during the same weekday hours as the Contact Centre.
For those who prefer written communication, you can reach out to AmAssurance via email at [email protected]. This email address is provided for enquiries and complaints.
In addition to their phone and email support, AmAssurance also has a physical presence through their branches nationwide. These branches follow a similar weekday schedule, operating from 8.30 am to 5.30 pm on Mondays to Thursdays, and 8.30 am to 4.15 pm on Fridays. The branches are closed on Saturdays, Sundays, and public holidays.
AmAssurance's head office also observes the same operating hours as the branches, being open from Monday to Thursday, 8.30 am to 5.30 pm, and on Fridays from 8.30 am to 4.15 pm. It is closed during the weekends and public holidays.
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Branch counters are open Monday to Friday
The branches in Kota Bharu and Kuala Terengganu have slightly different timings. They are open from 8.30 am to 5.30 pm, Sunday to Wednesday, and 8.30 am to 4.15 pm on Thursdays. These branches are closed on Fridays, Saturdays, and public holidays.
The AmAssurance Contact Centre also follows the Monday to Friday workweek, operating from 8.30 am to 5.30 pm, Monday through Thursday, and 8.30 am to 4.15 pm on Fridays.
For those who prefer digital communication, the Customer Experience Hotline is available from Monday to Thursday, 8.30 am to 5.30 pm, and Friday, 8.30 am to 4.15 pm. The official email for enquiries and complaints, [email protected], can be contacted at any time, offering a convenient way to get in touch outside of branch counter hours.
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Frequently asked questions
The customer experience hotline for Kurnia Insurance is 1300 888 990.
The hotline operates Monday to Thursday from 8.30 am to 5.30 pm, and on Fridays from 8.30 am to 4.15 pm.
The official email address for enquiries and complaints is [email protected].
Yes, there are branches in Kuala Terengganu and Kota Bharu that operate Sunday to Wednesday from 8.30 am to 5.30 pm, and on Thursdays from 8.30 am to 4.15 pm. These branches are closed on Fridays, Saturdays, and public holidays.
