Orlando Harmon
Erie Insurance has been in the business of providing auto, home, business, and life insurance since 1925. The company serves 12 states, including Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, and Wisconsin, as well as the District of Columbia. However, it is unclear whether Georgia is one of the states that Erie Insurance services.
| Characteristics | Values |
|---|---|
| Number of states served | 12, including Washington, D.C. |
| States served | Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin |
| Founding | 1925 |
| Founders | H.O. Hirt and O.G. Crawford |
| Number of policies in force | More than 7 million |
| Number of employees | More than 6,500 |
| Number of independent insurance agents | More than 14,000 |
| Customer retention rate | 90% |
| Rating by A.M. Best | A (Excellent) |
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What You'll Learn
Erie Insurance's geographic presence
Erie Insurance has been in business since 1925, providing auto, home, business, and life insurance services rooted in honesty, decency, and service at affordable rates. The company currently has a geographic presence in 12 states and the District of Columbia, with a commitment to providing "as near perfect protection and service as is humanly possible" to its customers.
The 12 states that Erie Insurance services include Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, and Wisconsin. The company has a strong local presence in these states, with a network of independent agents ready to assist customers.
Erie Insurance offers a range of insurance products, including auto coverage, home insurance (including renters and condo coverage), and business and life insurance. The company has a loyal customer base, with more than 90% of its customers staying with Erie Insurance year after year.
While the company currently does not have a presence in Georgia, it continues to expand its geographic reach. Erie Insurance works with over 14,000 independent insurance agents and employs more than 6,500 individuals across its field offices and Home Office in Erie, Pennsylvania.
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Erie's insurance coverage
Erie Insurance has been in business since 1925, providing auto, home, business, and life insurance. The company serves 12 states— Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin—and the District of Columbia.
Erie Insurance offers a wide range of insurance products and services, including auto insurance, home insurance (including renters and condo coverage), business insurance, and life insurance.
Erie's auto insurance includes physical damage coverage, which helps cover the loss of clothing, luggage, and personal belongings inside the insured car (up to $350). Comprehensive coverage includes glass repair, waiving the deductible for repairs. For a minimal cost, full window glass coverage can be added, waiving the deductible regardless of repair or replacement. Both options provide new wiper blades if the windshield is replaced. In addition, locksmith costs of up to $75 are covered if you accidentally lock your keys in your car.
Erie Insurance also offers multi-policy discounts of 16% to 25% when insuring both auto and home with the company. Safe drivers with good driving records may also be eligible for discounts, as well as those with cars equipped with safety features like airbags, anti-theft devices, and anti-lock brakes.
Full coverage insurance from Erie includes rental car coverage, roadside service, and auto security. Rental car coverage, or transportation expenses, ensures that you receive a rental car while your vehicle is being repaired. Roadside service covers expenses for issues like lockouts, flat tires, dead batteries, and running out of gas. Auto security ensures you have adequate coverage to replace your vehicle if it is totaled.
The Erie Family Life Insurance Company is rated A (Excellent) by A.M. Best for its financial strength and outstanding business performance and service.
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Erie's independent agents
Erie Insurance has been in operation since 1925, providing auto, home, business, and life insurance to its customers. The company serves 12 states, including Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin, and the District of Columbia.
Erie Insurance works with a network of over 14,000 independent insurance agents who are licensed and committed to the company's culture of service. These agents are not employees of Erie Insurance but independent contractors who represent multiple insurance carriers. They offer personalized guidance, ensuring that customers get the coverage they need at a competitive price. Erie's independent agents are knowledgeable about the types of coverages available in different areas and can advise on the most suitable policies for their customers. They are also involved in their communities, whether through sponsoring local events or participating in charity initiatives.
The company seeks local, community-oriented, and service-driven agency owners who live and work in their communities when recruiting new agents. While insurance experience and prior business ownership are advantageous, they are not mandatory. Erie Insurance offers a thorough appointment process that typically takes 2-4 months and includes meetings with the local District Sales Manager, a written business/production plan, and a credit/background check.
Erie Insurance's independent agents benefit from competitive commissions and bonus opportunities, as well as the support and collaboration that comes with being part of the Erie Insurance family. The company values relationships, celebrates agents' successes, and actively seeks agent input on various aspects of the business.
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Erie's customer retention rate
Erie Insurance is available in 12 states and Washington, D.C. The company offers auto, home, business, and life insurance. Erie boasts high customer satisfaction scores from J.D. Power for both auto and home insurance, with its auto insurance receiving above-average J.D. Power scores for customer and claim satisfaction. Erie also has high scores for customer loyalty, with more than half of customers surveyed saying they are very likely to renew their Erie car insurance policy.
In addition to standard coverage options, Erie offers some unique policy customization options, such as pet injury coverage, windshield repair, travel expense coverage, accident forgiveness, and diminishing deductibles. The company also has a telematics program called YourTurn that rewards safe driving. These additional benefits provide customers with more value and flexibility, likely contributing to their satisfaction and loyalty.
Erie's high customer retention rate is also reflected in its home insurance business. The company has the highest home satisfaction rating from J.D. Power and offers guaranteed home replacement cost coverage for no extra charge. Erie's home insurance rates are also competitive, with full-coverage quotes averaging $1,270 a year, or $106 a month, which is 36% less than the national average. The company's extended water coverage is another unique feature, providing limited flood protection in addition to sewer and drainage backup coverage.
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Erie Family Life Insurance Company's rating
Erie Insurance has been in business since 1925, providing auto, home, business, and life insurance to customers in 12 states and the District of Columbia. The company has earned numerous awards and accolades over the years for its outstanding business performance, service, and commitment to its customers and employees.
Erie Family Life Insurance Company, a member of the Erie Insurance Group, has received strong financial strength ratings from A.M. Best, a respected independent organization that rates insurance companies. A.M. Best has assigned the company an FSR (Financial Strength Rating) of A (Excellent) and a Long-Term Issuer Credit Rating (Long-Term ICR) of "a" (Excellent). These ratings reflect the company's strong financial position and its ability to meet its insurance obligations.
Additionally, A.M. Best has also recognized the Erie Insurance Group, of which Erie Family Life Insurance Company is a part, with a superior rating of A+. This rating considers the group's strategic importance in supporting the overall strategy of EFL in selling life and annuity products to its P/C client base. The group's performance over the past five years has been influenced by increased weather-related activity and inflationary pressures, but its strong financial position remains intact.
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Frequently asked questions
No, Erie Insurance does not operate in Georgia. The company currently serves 12 states: Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin, and the District of Columbia.
You can find a local Erie Insurance agent by visiting the company's website and completing the online form.
Erie Insurance provides auto, home, business, and life insurance.
Erie Insurance has a high customer retention rate, with more than 90% of its customers staying with the company year after year.
Erie Insurance independent agents are committed to understanding their customers' needs and providing personalized guidance. They can represent multiple insurance carriers, allowing them to help customers find the most suitable insurance coverage based on price, service, and coverages.
