Federated National Insurance, also known as FedNat, is a regional insurance company that offers home insurance to residents of Florida. In addition to Florida, FedNat also sells insurance in Alabama, Louisiana, South Carolina, and Texas. The company was founded in 1992 and has since provided insurance for individuals and businesses. While FedNat does not directly offer auto insurance, it does provide supplemental coverage for hurricane protection, called StormPeace, which includes flood insurance and deals with hail damage. The company also offers high-value home insurance, condo insurance, umbrella liability insurance, and federal flood insurance.
Characteristics | Values |
---|---|
Types of Insurance | Homeowners Insurance, High-Value Homes Insurance, Condo Insurance, Flood Insurance, Umbrella Liability Insurance, Car Insurance |
Additional Products | StormPeace (supplemental coverage for hurricane protection) |
Customer Service | Poorly-rated, with a high number of complaints registered with the National Association of Insurance Commissioners |
Online Functionality | Limited compared to nationally-known insurers |
Financial Stability | Insolvent as of September 2022, with parent company filing for bankruptcy |
Customer Ratings | 2.16/5 stars |
Better Business Bureau Rating | A+ |
Areas Served | Florida, Alabama, Louisiana, South Carolina, Texas |
What You'll Learn
- Federated National Insurance Company offers auto insurance in addition to homeowners insurance
- The company was founded in Florida in 1992 and also sells insurance in Alabama, Louisiana, South Carolina, and Texas
- Federated National Insurance has poorly-rated customer service and has filed for bankruptcy
- The company offers straightforward, no-frills insurance at affordable rates
- Federated National Insurance Company provides 24/7 online access to clients, who can review their policy, pay premiums, and access policy documents
Federated National Insurance Company offers auto insurance in addition to homeowners insurance
Federated National Insurance Company, also known as FedNat, offers auto insurance in addition to homeowners insurance. The company was founded in Florida in 1992 and has been providing individuals and businesses with peace of mind for more than 25 years. FedNat is committed to offering fair and competitive pricing, as well as exceptional customer service.
In terms of homeowners insurance, FedNat provides straightforward, no-frills coverage at affordable rates. Their standard HO-3 homeowners insurance policies cover the structure of the home for "open perils," reimbursing damage from any cause except specific exclusions like war, earthquakes, or flooding. Personal property is also protected under these policies, but only if damaged by a named peril.
FedNat also offers supplemental coverage options, such as federally backed flood insurance, umbrella liability coverage, and identity theft protection. Additionally, they provide a unique feature called "StormPeace," which offers cash within 72 hours of a hurricane, with payments increasing based on the hurricane's strength.
While FedNat has a history of customer service issues and a high number of complaints, they are still a solid option for Floridians due to their competitive rates and experience handling claims related to hurricanes and other natural disasters. However, as of September 2022, FedNat is no longer selling insurance policies and its parent company has filed for bankruptcy. Existing customers can now access their policies through Monarch National Insurance Company's website.
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The company was founded in Florida in 1992 and also sells insurance in Alabama, Louisiana, South Carolina, and Texas
Federated National Insurance, also known as FedNat, was founded in Florida in 1992. The company has been providing insurance services to individuals and businesses for more than 25 years. FedNat is committed to offering fair and competitive pricing, along with exceptional customer service.
While FedNat is based in Florida, it also offers insurance in several other states. These include Alabama, Louisiana, South Carolina, and Texas. In these states, FedNat underwrites homeowners' and dwelling fire policies through its partnership with SageSure Insurance Managers.
FedNat's insurance offerings vary slightly between Florida and the other states it serves. In Florida, FedNat underwrites homeowners' multi-peril, federal flood insurance, and various other lines of insurance. On the other hand, in Alabama, Louisiana, South Carolina, and Texas, FedNat focuses on homeowners' and dwelling fire policies.
The company has experienced financial challenges in recent years, with its parent company filing for bankruptcy and FedNat itself being ordered liquidated in September 2022. Despite these setbacks, FedNat has a history of providing insurance services and handling claims, including notable payouts for hurricanes in Florida.
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Federated National Insurance has poorly-rated customer service and has filed for bankruptcy
Federated National Insurance, also known as FedNat, has been in operation for over 25 years. The company was founded in Florida in 1992 and has since expanded its services to Alabama, Louisiana, South Carolina, Mississippi, and Texas. FedNat offers a range of insurance products, including homeowners insurance, high-value homes insurance, condo insurance, flood insurance, and umbrella liability insurance.
However, in recent years, FedNat has faced several challenges, including poor customer service ratings and financial instability.
To start with, FedNat has consistently received below-average customer service reviews. According to the National Association of Insurance Commissioners, the company had a complaint ratio of 1.99 in 2020, indicating that it received almost double the number of complaints expected for a company of its size. The most common issues cited were denied claims, unsatisfactory settlements, and delays during the claim process. As a result, FedNat has a reputation for poor customer service, which is a significant concern for potential customers.
In addition to its customer service issues, FedNat has also faced financial troubles. In September 2022, the company was placed in receivership and ordered into liquidation by the Second Judicial Circuit Court of Leon County, Florida. This decision was made after David Altmaier, the Commissioner of the Office of Insurance Regulation of the State of Florida, determined that FedNat was insolvent, meaning it did not have enough money to pay existing claims and expenses. As a result of the liquidation, FedNat's insurance policies were cancelled effective October 27, 2022, and the company is no longer selling new policies.
The Florida Insurance Guaranty Association (FIGA) has stepped in to help pay outstanding Florida claims for property and casualty policies, with a maximum coverage of $300,000 per claim. Policyholders have been advised to contact their agents immediately to obtain new coverage from alternative providers.
Despite its issues with customer service and financial instability, FedNat has been a popular home insurance company in Florida, particularly in the state's largest counties, where it offers competitive rates. However, its poor customer service reviews and financial troubles have led to a decline in its reputation and trust among customers and stakeholders.
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The company offers straightforward, no-frills insurance at affordable rates
Federated National Insurance, also known as FedNat, is a Florida-based insurance company that offers straightforward and affordable insurance policies. The company was founded in 1992 and has been providing insurance services for more than 25 years. While FedNat no longer sells insurance policies as of September 2022, it has established itself as a regional insurance provider, particularly in the state of Florida.
FedNat's insurance offerings are known for their simplicity and affordability. The company provides no-frills insurance options, including homeowners insurance, high-value home insurance, condo insurance, flood insurance, and umbrella liability insurance. FedNat also underwrites homeowners' multi-peril insurance, federal flood insurance, and various other lines of insurance in Florida. In addition, they underwrite homeowners' and dwelling fire policies in Alabama, Louisiana, South Carolina, and Texas through their partnership with SageSure Insurance Managers.
The company's insurance rates are competitive and often below average, especially in Florida's largest counties. For example, FedNat offers affordable rates in Miami-Dade, Broward, and Palm Beach counties, which face significant hurricane threats. FedNat also provides supplemental coverage for hurricane protection called StormPeace, which offers financial assistance within 72 hours of a hurricane.
While FedNat's insurance policies are straightforward and affordable, the company has received mixed reviews for its customer service. Some customers have praised FedNat for its experienced claims team and expedient claims handling, especially during major hurricanes. However, it has also faced complaints regarding denied claims, unsatisfactory settlements, and delays during the claim process. As of 2022, FedNat is no longer selling insurance policies and has merged with Maison Insurance Company. Despite this, FedNat's commitment to providing straightforward and affordable insurance has left an impact on the regional insurance market, particularly in Florida.
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Federated National Insurance Company provides 24/7 online access to clients, who can review their policy, pay premiums, and access policy documents
Federated National Insurance Company provides 24/7 online access to clients. This means that at any time of the day or night, clients can log in to their FedNat account to manage their insurance. This includes reviewing their policy, paying premiums, and accessing important policy documents. Clients can also make a claim online 24/7, or by phone if they prefer.
The FedNat website also allows clients to report a claim and view policy documents for assumed FedNat and/or Monarch policies. Agents can also access information about active policies through the agent login.
In addition to this online functionality, FedNat customers can also contact an insurance agent with any questions. Whenever a client needs to make a claim, the experienced claims team is available to help file a claim and answer questions about an existing claim.
While FedNat does not offer many perks or additional coverage options, it does provide supplemental coverage for hurricane protection called StormPeace. This type of policy includes flood insurance and deals with hail damage.
FedNat also has a "Preferred Contractors" feature on its website. By entering your state, county, and the type of work you need to be done, you will be provided with a list of recommended contractors.
Overall, Federated National is dedicated to providing its clients with personal insurance solutions that offer long-term value and competitive rates. The company has been in business for over 25 years and is committed to providing fair and competitive pricing, as well as exceptional customer service.
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Frequently asked questions
No, Federated National Insurance does not offer auto insurance. The company was ordered to be liquidated in September 2022 and is no longer selling insurance policies.
Federated National Insurance offered homeowners insurance, federal flood insurance, and various other lines of insurance in Florida. The company also underwrote homeowners' and dwelling fire policies in Alabama, Louisiana, South Carolina, and Texas.
Some alternatives to Federated National Insurance that have earned 4 stars or better from our editors include:
- Best for most homeowners
- Best for coastal homes in Florida