Get In Touch: A Guide To Contacting Momentum Short-Term Insurance

Momentum Short-Term Insurance provides insurance services for individuals and businesses in South Africa. They offer short-term property and casualty insurance for vehicles, buildings, bicycles, watercraft, and other possessions. To contact Momentum Short-Term Insurance, you can reach out to their customer service team, which is open 24 hours a day, 7 days a week, including public holidays. Their international contact number is +27 31 573 4008 or +27 31 573 4000. Alternatively, you can visit their website or contact their head office in Centurion, South Africa.

Momentum's contact details and opening hours

Momentum Short-Term Insurance provides insurance services for vehicles, buildings, bicycles, watercraft, and other possessions. The company serves individuals and businesses in South Africa and Namibia.

Contact Details and Opening Hours

Momentum has a 24/7 emergency rescue service and a fraud line that is also open 24 hours a day, 7 days a week, including public holidays.

The company's international number is +27 31 573 4008 or +27 31 573 4000.

For WhatsApp and web chat, Momentum is available Monday to Friday from 8:00 to 17:00, and on Saturdays and public holidays from 8:00 to 16:00.

Sales and client services are open Monday to Friday from 8:00 to 18:00 and on Saturdays from 8:00 to 13:00. They are closed on Sundays and public holidays.

The Momentum website also offers a self-service function that is available outside business hours.

For car and home insurance, Momentum has a Service Hotline that can be reached at 0860 100 000.

Physical branches of Momentum Insure can be found in the following locations:

• 35 Reid Street, Westdene, Bloemfontein, 9301 (Telephone: 051 285 0140)
• Parc du Cap 5 Mispel Road, Bellville, Cape Town, 7530 (Telephone: 021 940 5911)
• 268 West Avenue, Die Hoewes, Centurion, 0157 (Telephone: 0860 006 784)
• 201 Umhlanga Ridge Boulevard, Cornubia, Durban, 4302 (Telephone: 031 584 3855)
• The Quarry 1st Floor Shortmill House, Berea, East London, 5214 (Telephone: 043 065 0230)
• Dynarc House 31 Courntenay Street, George, 6530 (Telephone: 044 285 0120)
• 40 Dr Yusuf Dadoo Avenue, Wilkoppies, Klerksdorp, 2571
• Crossings Office Park, Block 3, Level F Cnr Madiba Drive & Samora Michel Drive, Nelspruit, 1211 (Telephone: 013 285 0099)
• 256 Cape Road, Mill Park, Gqeberha, 6001 (Telephone: 041 260 0500)
• The Marc 129 Rivonia Road, Sandown, Sandton, 2196 (Telephone: 0860 111 234/011 669 3999)
• 40 Dorp Street, Stellenbosch Central, 7600 (Telephone: 021 940 5911)

The Momentum head office is located at 268 West Avenue, Centurion, 0157, and can be contacted at +27 12 671 8911.

Momentum Insurance Group, an independent insurance agency based in Texas, can be contacted at 281-364-9966 for homeowners insurance and flood insurance.

Momentum's international contact details

Momentum Short-Term Insurance Co Ltd provides insurance services for vehicles, buildings, bicycles, watercraft, and other possessions. The company serves individuals and businesses in South Africa and Namibia.

International Phone Numbers:

• International emergency line: +27 31 573 4008 or +27 31 573 4000
• International sales and client services:
• Monday to Friday: 08:00 to 18:00
• Saturday: 08:00 to 13:00
• Closed on Sundays and public holidays
• International general enquiries:
• Monday to Friday: 08:00 to 17:00
• Closed on weekends and public holidays

International Emails:

• For claims:
• Provider claims: [[email protected]]
• Member refunds: [[email protected]]
• For card-related issues: [[email protected]]
• For general enquiries: [[email protected]]

Physical Address:

Momentum head office:

• Address: 268 West Avenue, Centurion, 0157, South Africa
• Switchboard: +27 12 671 8911

Momentum Metropolitan Namibia:

Address: MM House, Cnr. Frans Indongo & Werner List Street, Windhoek, Namibia

Momentum Insurance Group (Texas, USA):

Phone Number: 281-364-9966

Momentum's insurance fraud line

Momentum Insurance is committed to preventing fraud and misconduct within the company. The Momentum Ethics and Fraud line is a service that allows you to anonymously report any fraudulent or unethical practices within Momentum Metropolitan Holdings Limited. This service is operated by Deloitte Tip-offs Anonymous (Pty), which ensures that all reports are handled confidentially and independently.

The Momentum fraud line is available 24 hours a day, 7 days a week, 365 days a year, and can be reached by calling 0800 REPORT (0800 73 76 78). Alternatively, you can contact Douw Lotter at (012) 673 7569 for more information.

In addition to the fraud line, Momentum Insurance also provides various other contact methods for different types of queries, including emergency fraud report lines, medical aid, car and home insurance, and life insurance. These contact details can be found on the Momentum website, along with specific business hours for each department.

Momentum's car and home insurance

Momentum offers a range of car insurance solutions to suit your budget, lifestyle, and life stage. Their car insurance provides financial protection and peace of mind in the event of car theft, hijacking, or damage in an accident. Momentum's car insurance is especially important if your car is financed by a bank, as it can protect you from excessive debt in the event of theft or a write-off.

Momentum's car insurance solutions include Momentum Select, which offers affordable cover that protects both you and your loved ones, and Momentum Envoy, which is designed for high-net-worth individuals. For those over 55, Momentum offers no excess on selected cover options.

Momentum also provides comprehensive home insurance, including contents insurance and buildings insurance, to give you peace of mind. Their home insurance covers loss or damage caused by fire, explosion, acts of nature, impact, and theft. You can also add cover for alterations and improvements to the premises.

Momentum's innovative benefits and rewards, such as Safety Returns, Safety Alert, and Momentum Assist, are designed to keep you and your loved ones safe and offer a holistic approach to short-term insurance. With Safety Returns, you can earn up to 30% cashback on your paid premiums yearly, even if you claim. Safety Alert is a free panic button feature on the Momentum App that gives you and a loved one unlimited access to 1,800 armed responders.

You can contact Momentum's Sales and Client Services from Monday to Friday, 8:00 to 18:00, and on Saturdays from 8:00 to 13:00. They are closed on Sundays and public holidays. For roadside and home emergency services, Momentum Assist is available 24/7.

To submit or follow up on a claim, you can use the Momentum App, which is available for download, or contact Momentum during their business hours.

Momentum's insurance ethics line

Momentum Group is committed to conducting its business with integrity and ethics. The company has a zero-tolerance policy for misconduct and fraud and is dedicated to fostering an anti-crime culture. The Momentum Ethics and Fraud line is a 24/7 service that allows individuals to anonymously report any suspected fraud or unethical practices within Momentum Metropolitan Holdings Limited. The company takes these reports seriously and handles them with strict confidentiality.

The Momentum Ethics and Fraud line is just one aspect of Momentum's commitment to ethical guidelines. The Board of Directors adopts a Code of Conduct for the Group's operations annually, which includes ethical guidelines. Momentum also offers a Whistleblowing service and is dedicated to sustainable development, further demonstrating its commitment to ethical business practices.

In addition to its ethics and fraud line, Momentum provides various contact options for its short-term insurance services. These include a Service Hotline (0860 100 000) for car and home insurance-related inquiries, as well as a dedicated email address ( [email protected]) for short-term insurance queries.

Momentum's short-term insurance services are designed to provide financial protection and peace of mind for individuals and businesses in South Africa. The company offers comprehensive cover for vehicles, buildings, bicycles, watercraft, and other possessions. With a focus on safety and customer satisfaction, Momentum strives to create a safer environment that enables possibilities and boosts confidence.

Frequently asked questions