Unum Group is an American insurance company that offers a range of insurance products, including life insurance. The company has a strong focus on employee benefits, aiming to protect people's finances, families, and livelihoods. Unum's life insurance plans provide financial protection for individuals and their families, helping to cover expenses and protect savings during difficult times. With a history dating back to 1848, Unum has established itself as a reputable provider of insurance, including life insurance, and has received recognition for its customer service and support. However, it is essential to consider both positive and negative aspects, such as the settlement reached with the US Department of Labor in 2025, to reform company practices regarding evidence of insurability.
Characteristics | Values |
---|---|
Company Headquarters | Chattanooga, Tennessee |
Year Founded | 1848 |
Former Name | Union Mutual |
Number of People Insured in 2022 | 45 million |
Revenue in 2022 | $11.991 billion |
Number of Employees in 2022 | 10,937 |
Types of Insurance Offered | Disability, Accident, Critical Illness, Life Insurance |
Services Offered | Workplace Leave Management, Mental Health Support |
Group Life Insurance Options | Term Life Insurance, Whole Life Insurance |
Individual Life Insurance Options | Term Life Insurance, Whole Life Insurance |
Customer Testimonials | Positive feedback on support, benefit assistance, and stress relief |
What You'll Learn
Unum's customer service
Unum's customers have praised the company's service, with testimonials highlighting the professionalism, kindness, and patience of its staff. One customer, Desiree, shared that the service she received was the "best customer service I've ever experienced at ANY company". Another customer, Jineen, emphasised how Unum's benefits provided support during a difficult time, allowing her to focus on her health without worrying about bills.
Unum offers a range of insurance products, including life insurance, accident insurance, and critical illness insurance. The company also provides workplace leave management and mental health services. Its life insurance plans include Term Life Insurance and Whole Life Insurance, catering to different needs and life stages.
In addition to its customer service, Unum has also been recognised for its corporate structure and company culture. The company has been named among Forbes' America's Best Largest Employers and America's Best Employers for Diversity. It has also been included in Ethisphere's World's Most Ethical Companies list since 2021.
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Unum's financial protection
Unum offers a range of insurance policies to provide financial protection for employees and their families. The company's life insurance plans can help fill financial needs during times of grief and offer support to families who have lost a primary wage earner. Unum's Term Life Insurance provides affordable protection for a specific period, usually during an individual's working years. This type of coverage ensures that loved ones are protected from the financial impact of lost wages and can manage their financial needs. On the other hand, Unum's Whole Life Insurance offers longer-term coverage that builds cash value over time, providing financial security beyond an individual's working life.
Unum's life insurance plans also include additional features such as family coverage for spouses and children, accelerated benefits for individuals diagnosed with a terminal illness, and high benefit maximums to help families manage financially despite the loss of income. Furthermore, Unum's plans can continue protection even if the insured changes jobs, and they offer a non-medical maximum amount, allowing individuals to obtain a base level of coverage without medical underwriting.
Unum's commitment to financial protection extends beyond life insurance. The company is the top disability insurer in the United States and the United Kingdom, offering long-term group disability insurance as its flagship product. Additionally, Unum provides accident insurance, critical illness coverage, and workplace leave management solutions. The company's modern financial protections include advanced leave management systems, seamless integrations with HR platforms, and innovative care solutions, ensuring that employees can easily access and utilise their benefits.
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Unum's life insurance plans
Unum offers a range of life insurance plans to cater to different needs. The company provides both group and individual life insurance coverage, including Term Life Insurance and Whole Life Insurance.
Term Life Insurance
Term Life Insurance provides flexible and affordable financial protection for a specific period, usually during an individual's working years. It helps protect loved ones from the financial impact of lost wages and manage their financial needs in the event of the policyholder's death. Term Life Insurance is ideal for high-demand working years, and coverage can sometimes be extended beyond the original term period.
Whole Life Insurance
Whole Life Insurance offers longer-term coverage with constant premiums and benefits. These policies can extend beyond working years, even into retirement, and build cash value over time. This cash value can be accessed during the policyholder's lifetime and is tax-deferred. Whole Life Insurance provides financial protection and living benefits that can be utilised during the insured's lifetime.
Unum has a strong presence in the insurance industry, with operations in the United States, United Kingdom, Poland, and Colonial Life. The company has been recognised for its employee benefits and commitment to ethical practices, featuring on Forbes' lists such as "America's Best Largest Employers" and "America's Most Reputable Companies".
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Unum's disability insurance
There are three types of disability insurance offered by Unum:
- Group Short Term Disability Insurance: This type of insurance provides a financial safety net for employees recovering from surgery, childbirth, or other covered situations. It typically covers a portion of an employee's income for several weeks.
- Group Long Term Disability Insurance: This insurance covers more severe illnesses or accidents that require an extended period of time off work. The length of coverage depends on the specific plan.
- Individual Disability Insurance (IDI): This type of insurance is designed for high-income earners or those who rely on bonuses and commissions. It supplements the Long Term Disability Insurance and provides higher levels of income protection.
Overall, Unum's disability insurance provides comprehensive coverage for employees, ensuring they can focus on their health and well-being without the added stress of financial worries.
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Unum's company culture
Unum Group is an American insurance company that offers a range of insurance products, including life insurance, accident insurance, critical illness insurance, and disability insurance. The company is committed to helping people protect what's important to them and providing valuable financial protection. Unum's company culture is centred around supporting employees and fostering a caring spirit within its communities.
Unum has a strong focus on employee benefits and aims to deliver them differently through advanced solutions and seamless integrations. The company offers modern financial protections, innovative leave and care solutions, and advanced absence management to help employees plan leaves, receive benefits, and return to work smoothly. Unum also provides experienced service teams that offer empathy and expertise to support employees and HR professionals during challenging times.
Overall, Unum's company culture is characterised by its commitment to supporting employees, fostering social responsibility, and providing valuable financial protection to its customers. The company strives to create a positive impact on the communities it serves and is dedicated to helping people navigate life's challenges.
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Frequently asked questions
Unum Group is an American insurance company that offers disability insurance, accident insurance, critical illness insurance, and life insurance. Unum is the top disability insurer in the United States and the United Kingdom.
Unum offers two main types of life insurance plans: Term Life Insurance and Whole Life Insurance. Term Life Insurance provides financial protection for employees and their families during their working years. Whole Life Insurance offers longer-term coverage with the ability to build cash value and is available at competitive rates when purchased early.
Unum offers a range of policies for different life stages and evolving needs. Their life insurance plans can help fill real needs during times of grief by providing financial protection for spouses and children, accelerated benefits for individuals diagnosed as terminally ill, and high benefit maximums to help families manage despite the loss of income.
Unum is one of the world's largest providers of employee benefits and group disability insurance. They have a strong track record of helping companies offer competitive benefits to their employees. Unum has been recognized for its customer service, with testimonials highlighting their support, kindness, and professionalism during difficult times.