Primerica Life Insurance: Canceling Your Policy, Simplified

Primerica has been offering term life insurance to families since 1977. If you are looking to cancel your Primerica life insurance policy, you can do so by calling customer service at 888-737-2255 or 1-800-257-4725, emailing [email protected], or sending a written request to Primerica Life, Attn: Cancellations, 1 Primerica Parkway, Duluth, Georgia 30099-0001. Be sure to include your policy number and customer details when reaching out, and request confirmation of cancellation.

Cancelling by phone

To cancel your Primerica life insurance policy over the phone, follow the steps outlined below:

Firstly, call customer service at 888-737-2255 or 1-800-257-4725. When you call, ask to speak with a customer service agent. Provide the agent with your policy number and other relevant customer details, such as your name and address.

Next, request the cancellation of your policy and any recurring payments associated with it. Be sure to ask for a confirmation email or some other form of written confirmation to ensure that your request has been processed successfully.

If you have a PLIC Insurance policy, you may also call Client Services at 1-800-387-7876 (English) or 1-800-265-4804 (French). Similarly, provide them with your policy details and request cancellation.

For those with an NBL Insurance policy, the number to call is 1-800-387-7876 or 1-800-265-4804. Again, provide the necessary policy information and ask for the cancellation to be processed.

Remember, if your policy is being paid for by automatic bank drafts, it is important to allow sufficient time for the cancellation to take effect. It can take at least 5 business days to stop future drafts from being processed.

Cancelling by email

To cancel your Primerica life insurance policy by email, you will need to take the following steps:

Firstly, you must send a written request by email. This should be sent to [email protected], or to [email protected] for Canadian customers. Be sure to include your policy number in the email, as well as your name, signature, and the date. If your policy is being paid for by automatic bank drafts, it will take at least 5 business days to stop future drafts.

For PLIC Insurance policies, the written request should be sent to the following address:

Primerica Life

Attn: Cancellations

1 Primerica Parkway

Duluth, Georgia 30099-0001

Alternatively, you can fax your request to 470-564-6454, addressed to "Attn: Cancellations".

For NBL Insurance policies, the written request should be sent to:

National Benefit Life Administrative Office

P.O. Box 100036

Duluth, Georgia 30096-0090

Again, you can fax your request to 470-564-6454, addressed to "Attn: Cancellations".

For PLICC Insurance policies, the written request should be sent to:

Primerica Life Insurance Company of Canada

P.O. Box 174

Streetsville Ontario L5M 2B8

Attn: Cancellations

The fax number for PLICC Insurance policies is 905-813-5312, and the fax should be addressed to "Attn: Cancellations".

Cancelling by post

To cancel your Primerica life insurance policy by post, you will need to send a written request to the correct address, depending on your location and the type of policy you hold.

For PLIC Insurance policies, send your written request to:

Primerica Life

Attn: Cancellations

1 Primerica Parkway

Duluth, Georgia 30099-0001

USA

For NBL Insurance policies, send your written request to:

National Benefit Life Administrative Office

P.O. Box 100036

Duluth, Georgia 30096-0090

USA

For PLICC Insurance policies, send your written requests to:

Primerica Life Insurance Company of Canada

P.O. Box 174

Streetsville, Ontario L5M 2B8

Canada

Be sure to include your 10-digit policy number on all correspondence. If your policy is being paid for by automatic bank drafts, it will take at least 5 business days to stop future drafts.

Cancelling online

To cancel your Primerica life insurance policy online, you can follow these steps:

• Go to the Primerica website at http://www.primerica.com/public/contact.html.
• Find the relevant contact information for your location. For the United States, Puerto Rico, and Guam, the mailing address is: Primerica Life Insurance Company, 1 Primerica Parkway, Duluth, GA 30099.
• Ensure you include your 10-digit policy number in all correspondence.
• Send a written request to cancel your policy. This must be signed and dated and include the policy number.
• If your policy is paid for by automatic bank drafts, it will take at least 5 business days to stop future drafts.
• For PLIC Insurance policies, send your written request to: Primerica Life Attn: Cancellations, 1 Primerica Parkway, Duluth, Georgia 30099-0001. You can also fax it to 470-564-6454, marking it for the attention of Cancellations.
• For NBL Insurance policies, send your written request to: National Benefit Life Administrative Office, P.O. Box 100036, Duluth, Georgia 30096-0090. You can also fax this to 470-564-6454, marking it for the attention of Cancellations.

Alternatively, you can cancel your Primerica life insurance policy by contacting Client Services. The phone number for US and Canadian customers is 1-800-257-4725. You can also email [email protected] and ask them to cancel your account. When calling or emailing, be sure to provide your policy number and customer details and request the cancellation of any recurring payments.

Cancelling automatic bank drafts

To cancel your Primerica life insurance policy, you must first determine whether you have a PLIC Insurance policy or an NBL Insurance policy. This will determine the address to which you will need to send your written request.

If your policy is being paid for by automatic bank drafts, you will need to take the following steps:

• Contact your bank and request to stop the automatic drafts.
• Understand that it will take a minimum of 5 business days to stop future drafts from being withdrawn from your account.
• Alternatively, you can submit a written request to cancel your policy. This request must be signed, dated, and include your policy number. Be sure to specify that your policy is being paid for by automatic bank drafts and that you would like to stop these drafts.

For PLIC Insurance Policies:

Primerica Life

Attn: Cancellations

1 Primerica Parkway

Duluth, Georgia 30099-0001

Fax: 470-564-6454 – Attn: Cancellations

For NBL Insurance Policies:

National Benefit Life Administrative Office

P.O. Box 100036

Duluth, Georgia 30096-0090

Fax: 470-564-6454 – Attn: Cancellations

You can also call Client Services at 1-800-257-4725 to cancel your policy. When you call, be sure to provide the agent with your policy number and customer details, and request the cancellation of your policy and recurring payments. You can also ask for a confirmation email for your records.

Frequently asked questions