Updating Your Aami Insurance: Navigating Direct Debit Changes

Changing your direct debit details for your AAMI Insurance is a simple process. You can update your direct debit information online through your My Account portal. This can be done by logging in, selecting 'My Policy List', and choosing the policy you wish to update. From there, you can update your direct debit or card details. Alternatively, you can call AAMI on 13 22 44 to change your direct debit details if you have Life Insurance or Income Protection. It is important to note that you can also change your payment frequency and amount when renewing your car insurance through your My Account.

Changing direct debit details for life insurance

Changing your direct debit details for life insurance with AAMI is a simple process, but it cannot be done online. Here is a step-by-step guide on how to do it:

Firstly, note down the phone number 13 22 44, which is the AAMI customer support line. You will need to call this number to change your direct debit details for life insurance. It is important to remember that this process cannot be done online through your AAMI account.

Before you make the call, make sure you have all the necessary information ready. This includes your policy number, payment reference number, and your new direct debit details, such as your new bank account information. Having this information ready will make the process smoother and faster.

When you call the customer support line, you will be connected to an AAMI representative. Explain to them that you want to change your direct debit details for your life insurance policy. They will ask you for the necessary information, including your policy number and new payment details. Provide them with the requested information, and they will update your details accordingly.

After your details have been updated, make sure to verify the changes. Check your policy documents or online account to ensure that your new direct debit information is correct. This will help you avoid any issues with future payments.

Additionally, if you have any other changes to make to your policy, such as updating your address or changing your level of cover, you can do so during the call. AAMI can assist you with a range of policy changes and answer any questions you may have.

Changing direct debit details for car insurance

Changing your direct debit details for car insurance is a straightforward process with AAMI. Here's a step-by-step guide to help you through the process:

Step 1: Log in to Your AAMI Account

Access your AAMI account by logging in with your credentials. If you haven't created an account yet, you can easily set one up by providing a few details. Make sure the information you enter matches what is on your policy documents to avoid any errors.

Step 2: Navigate to Your Policy List

Once you're logged in, select 'My Policy List' from the available options. Here, you'll find a list of all the policies associated with your account.

Step 3: Choose the Policy You Want to Update

From the list of policies, find the specific car insurance policy for which you want to change the direct debit details. Click on the policy to open it.

Step 4: Click on "View My Policy"

After selecting the relevant policy, you'll see a pop-up menu with various options. Click on 'View My Policy' to proceed.

Step 5: Select "Change Payment Details"

On the 'View My Policy' screen, look for the 'Change Payment Details' tab or link. Clicking on this option will allow you to update your payment information.

Step 6: Update Your Direct Debit Details

In the 'Change Payment Details' section, you can now modify your direct debit information. Provide your new direct debit details, including account numbers and any other required information. Remember to review the details carefully before saving the changes.

Important Notes:

• This process applies to updating credit card details as well.
• Please note that you cannot update payment details for CTP, MAI Insurance, or life insurance products using this method. For these specific products, you will need to contact AAMI directly by calling 13 22 44.
• Additionally, if you have missed a payment or need to make a one-off payment, you can do so by selecting the relevant policy, choosing "View Policy," and then clicking the "Pay Now" button on the Policy Summary screen.
• Comprehensive Car Insurance customers have the flexibility to adjust payment frequency, coverage amount, excess, and optional covers.
• Third-Party Car Insurance customers can switch between annual and monthly payment frequencies.

Changing direct debit details for third-party insurance

Step 1: Log in to Your Account

Access your AAMI account by logging in with your credentials. You can do this through the AAMI website or by using the AAMI app on your phone.

Step 2: Navigate to "My Policy List"

Once you are logged in, find and select the option for "My Policy List." This will display a list of all the policies you have with AAMI.

Step 3: Choose the Relevant Policy

From the list of policies, locate and select the specific policy for which you want to change the direct debit details. This could be your Third-Party Car Insurance policy.

Step 4: Click on "View My Policy"

After selecting the relevant policy, look for and click on the "View My Policy" option. This will bring up the details of your chosen policy.

Step 5: Select "Change Payment Details"

On the policy details page, you will find an option to "Change payment details." Click on this tab to proceed with updating your direct debit information.

Notes and Additional Information:

• It is important to note that this process may differ slightly depending on the specific AAMI platform or service you are using.
• While you can update your direct debit details for most policies online, this option is not available for CTP, MAI Insurance, or life insurance products. For these specific policies, you will need to call AAMI at 13 22 44 to make changes to your direct debit information.
• If you have missed a monthly instalment, you can make a one-off payment by logging into your AAMI My Account. After making a successful payment, you will be able to update your direct debit or card details.
• Remember that you can also change your payment frequency from annual to monthly, or vice versa, for Third-Party Car Insurance.

Changing direct debit details for MAI insurance

To change your direct debit details for MAI Insurance, you will need to call AAMI on 13 22 44. This is the same number to call if you need to change your address and are on a Life Insurance or Income Protection plan.

You can, however, change your direct debit details online for other insurance types. To do this, log in to your My Account, find the policy you want to update, and click on 'View my policy' from the pop-up menu. Then, select the 'Change payment details' tab.

You can also make a one-off payment via your AAMI My Account if you have missed a monthly instalment. To do this, select the relevant policy from your policy list, then select "View Policy" from the policy overview. If you are eligible to make a manual payment, a "Pay now" button will appear at the top of the Policy Summary screen. After making a successful payment, you will be able to check and update your direct debit or card details. You can also update your payment details by logging into your My Account at any time, accessible via the Policy Summary screen.

Changing direct debit details for CTP insurance

Online Method:

• Log in to your AAMI My Account: Go to the AAMI website and log in to your account using your credentials.
• Select 'My Policy List': Once you are logged in, navigate to 'My Policy List' and find the specific CTP insurance policy you want to update.
• Click on 'View My Policy': From the pop-up menu, click on 'View My Policy' for the relevant policy.
• Select 'Change Payment Details': From the options available, choose 'Change Payment Details' to update your direct debit information.
• Update Direct Debit Information: Provide your new direct debit details, including account information and payment preferences.
• Review and Confirm: Carefully review the updated payment details to ensure accuracy. Confirm the changes, and your new direct debit details will be saved.

Phone Method:

If you are unable to update your direct debit details online or prefer not to, you can contact AAMI directly by calling their customer service line at 13 22 44. Their team will be able to guide you through the process of changing your direct debit details for your CTP insurance policy. Make sure to have your policy information and new payment details ready when you call.

Please note that the ability to change direct debit details may vary depending on the type of insurance product and your specific circumstances. Always refer to the official AAMI website or contact their customer support for the most up-to-date and accurate information regarding your policy.

Frequently asked questions