Updating Usaa Auto Insurance: Changing Your Credit Card Details

USAA is an insurance provider based in the United States that offers a range of insurance products, including auto, home, and life insurance. USAA members can cancel their auto policy at any time and for any reason, although they are required to speak with a customer service representative over the phone before cancelling. This means that online cancellation, through the mobile app, or by mail is not possible. To change your credit card on USAA auto insurance, you will need to contact customer service by phone.

Cancelling USAA auto insurance: call customer service, don't use the website, app, or mail

If you want to cancel your USAA auto insurance, you'll need to call customer service. USAA does not allow its members to cancel their car insurance policies online, through the website, or by using the mobile app. You also cannot cancel by sending your cancellation in the mail.

To cancel your USAA auto insurance, call USAA's customer service number at 1-800-531-8722. Provide basic information about yourself, your USAA policy number, and the date you would like your policy to end. USAA may also ask for the details of your new car insurance policy to verify that you won't be driving without insurance.

If you've already paid your premium for the policy period in full, USAA will refund you the unused portion. USAA does not impose a cancellation fee or penalty for early termination.

Setting up AutoPay: arrange for payments to be automatically deducted each month

USAA's AutoPay feature allows you to set up automatic monthly payments for your insurance. This helps ensure that you remain current with your payments and saves you the stress of having to remember to make a payment each month.

To set up AutoPay, you must first decide which account you would like your payments to be deducted from. This can be a checking, savings, or money market account. You will need the account number and routing number for whichever account you choose.

You can then sign up for AutoPay online, which is free and easy to do. However, if you would prefer not to sign up online, you can print and mail in a form to enroll in AutoPay.

Once you have enrolled, your payment will be automatically deducted on the same day every month. You will be able to change your AutoPay settings, such as the date, amount, or bank account, at any time. To do this, simply cancel your existing AutoPay and set up a new one with your desired settings. Your new settings will take effect immediately.

It is important to note that if you wish to cancel AutoPay and return to making manual payments, you must do so at least three business days before your next scheduled payment to stop the deduction.

One-time payment: decide the day you want to pay online

USAA offers a variety of ways to make a one-time payment for your auto insurance. You can decide the day you want to pay online, but make sure to schedule your payment before your due date or within your grace period to avoid late fees.

To make an online one-time payment, first figure out the payment amount and payment date. Then, select an account to pay from to finish the process. If you need to add an account, you can do so quickly and easily. First, click "Add an account," specify your account type, enter the routing number and account number, and confirm the account number by entering it in the last field.

You can also make a one-time payment by mail. Simply detach the coupon located on the bottom of your statement and mail it with your check or money order in the envelope provided. If you do not have the billing coupon, you can still send your payment to the following address, but be sure to write your loan number on the check or money order:

USAA Federal Savings Bank c/o Nationstar

P.O. Box 650660

Dallas, TX 75265-0660

You can also make a one-time payment over the phone. Call 855-430-8489, and once your identity has been verified, you can say something like "make a payment" to get started. If you are calling from a number saved to your account, the system will automatically identify you. If not, you will need to provide your full Social Security Number or the full account number.

Finally, you can make a one-time payment through a third-party service called doxo. You can pay with a credit card, debit card, Apple Pay, or bank account.

Payment methods: check, money order, Western Union, MoneyGram, or phone

USAA offers a variety of payment methods for your auto insurance, including check, money order, Western Union, MoneyGram, or phone. Here is some detailed information about each of these payment methods:

Check

You can mail a check with your payment to the following address:

USAA Federal Savings Bank c/o Nationstar

P.O. Box 650660

Dallas, TX 75265-0660

Be sure to include your loan number on the check and allow a few days for processing.

Money Order

USAA doesn't sell money orders, but account holders can cash and deposit money orders just like they would a check. You can deposit a money order through the USAA mobile app, at a USAA ATM that accepts deposits, or by mail. You can also cash a money order at your local USAA branch. Remember that your account's daily deposit limit applies.

Western Union

Western Union Quick Collect is available for same-day delivery of your payment. You can call 1-800-325-6000 or visit www.westernunion.com to locate the nearest Western Union Quick Collect Agent. Once you arrive, complete a blue Quick Collect form, providing your name and loan number. You will also need the following information to ensure your payment reaches USAA:

Pay to: USTAR

Code: USTAR

State: TX

All Quick Collect transactions require cash, and Western Union will assess a fee for this service.

MoneyGram

MoneyGram ExpressPayment is another option for same-day delivery of your payment. Call 1-800-926-9400 or visit www.moneygram.com to locate the nearest MoneyGram agent. Complete a blue ExpressPayment form, providing your name and loan number. The MoneyGram Receive Code is 15506, which you will need to ensure your payment reaches USAA. All ExpressPayment transactions require cash, and MoneyGram will assess a fee for this service.

Phone

You can also make a payment over the phone by calling 855-430-8489. USAA's advanced automated phone system can understand short questions and phrases. Once your identity has been verified, you can say something like "make a payment" to get started. If calling from a number saved to your account, the system will automatically identify you. If calling from an unrecognized number, you will need to provide your full Social Security Number or full account number.

Adding a car: call USAA with the year, make, model, license plate, state of registration, and VIN

To add a car to your USAA auto insurance, you'll need to make a phone call and provide some specific details about the vehicle. Here's a step-by-step guide to help you through the process:

Firstly, locate the necessary vehicle information. This includes the year, make, and model of the car, as well as its license plate number, state of registration, and Vehicle Identification Number (VIN). Having this information ready will streamline the process.

Next, contact USAA at 1-800-531-8722. This is their dedicated phone number for insurance-related queries. When you connect with a customer service representative, inform them that you intend to add a new car to your existing insurance policy. They will guide you through the process and request the vehicle details mentioned above. Ensure you provide accurate and complete information.

If your vehicle is financed, be aware that you'll likely need to add full coverage auto insurance, including comprehensive and collision coverage. This is a standard requirement stipulated by lenders. Some lenders may also specify a maximum deductible amount, so it's worth checking this beforehand and budgeting accordingly.

By following these steps, you'll be able to efficiently add your new car to your USAA auto insurance policy. Remember to keep your insurance information updated to avoid any issues in the future.

Frequently asked questions