Primerica Life Insurance: Contacting The Company For Your Insurance Needs

how to contact primerica life insurance

Primerica has been offering term life insurance to families since 1977. The company has a mailing address in the United States, Puerto Rico, and Guam, as well as a separate address for those in Canada. For those in the US, Puerto Rico, and Guam, the mailing address is Primerica Life Insurance Company, 1 Primerica Parkway, Duluth, GA 30099. For those in Canada, the mailing address is Primerica Life Insurance Company of Canada, P.O. Box 174 Streetsville, ON L5M 2B8. Additionally, Primerica provides a client portal called MyPrimerica, which allows clients to access and manage their life insurance policies online.

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Primerica's mailing address

United States, Puerto Rico and Guam

For general policy information, policy changes or cancellations, the mailing address is:

> Primerica Life Insurance Company

> 1 Primerica Parkway

> Duluth, GA 30099

> United States

Be sure to include your 10-digit policy number on all correspondence.

Canada

For general policy information and claims, the mailing address is:

> Primerica Life Insurance Company of Canada

> P.O. Box 174

> Streetsville, ON L5M 2B8

United States, Puerto Rico and Guam

For written inquiries regarding loans, the mailing address is:

> Primerica

> Attn: Consumer Relations Department

> 1 Primerica Parkway

> Duluth, Georgia 30099-0001

Canada

For written inquiries regarding loans, the mailing address is:

> B2B Bank

> 199 Bay Street, Suite 600

> P.O. BOX 279 STN Commerce Court

> Toronto, ON M5L 0A2

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Cancelling a Primerica life insurance policy

Another option is to email [email protected] and ask them to cancel your account. You can also write to them at the following address, making sure to include your 10-digit policy number on all correspondence:

Primerica Life Insurance Company

1 Primerica Parkway

Duluth, GA 30099

Finally, you can stop the insurance company from drafting the premium from your bank. If there is no premium, the policy will lapse and terminate.

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Contacting Primerica's Client Services

Primerica offers several ways to contact their client services team. The best method depends on your specific needs and location. Here is a detailed guide to help you reach them:

Contacting by Phone

If you are looking to contact Primerica's client services by phone, there are different numbers to call depending on your request and location.

For general inquiries, you can reach them at 1-800-544-5445. This line is dedicated to addressing questions about new or existing account information.

To cancel your Primerica Life Insurance policy, you should call 1(800)-257-4725. This number connects you directly with the client services team, who can assist with your cancellation request.

If you are a U.S. or National Benefit Life (NY) client, the number to cancel your life insurance policy is the same: 1-800-257-4725.

For Canada-specific inquiries, the number is 1-800-387-7876 for English and 1-800-265-4804 for French.

Contacting by Mail

Primerica also provides mailing addresses for various requests. When sending written correspondence, be sure to include your 10-digit policy number on all communications.

For general policy information, policy changes, or cancellations, the mailing address is:

Primerica Life Insurance Company

1 Primerica Parkway

Duluth, GA 30099

For U.S., Puerto Rico, and Guam, the address is the same as above.

For Canada-specific inquiries, the mailing address is:

Primerica Life Insurance Company of Canada

P.O. Box 174 Streetsville

ON L5M 2B8

Online Access with MyPrimerica

Primerica also offers an online client portal called MyPrimerica. This portal provides easy online access to various services and tools to help you manage your financial goals. With MyPrimerica, you can access and make changes to your life insurance policy, view your investment account balance, and securely store and access important life insurance documents.

Additional Contact Information

For billing and account information, the mailing address is:

POL Billing

1 Primerica Parkway

Duluth, Georgia 30099-0001

The email address for billing inquiries is [email protected].

For technical support with Primerica Online, you can contact 888-737-2255.

For recruiting inquiries, you can send an email to [email protected].

Primerica provides a comprehensive range of contact options to ensure that their clients can reach them conveniently and efficiently. With these various methods, clients can easily access the information and support they need.

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Primerica's online client portal

With MyPrimerica, users can easily access their life insurance policy details, make changes, and stay updated on their progress toward financial milestones. The platform provides a visual snapshot of your products and goals, allowing you to see what you have and what you need to achieve your targets. It also offers interactive financial guidance tools and additional educational resources, ensuring that you can make informed decisions about your financial journey.

One of the key advantages of MyPrimerica is the ability to access and manage your life insurance policy conveniently. You can update your contact information, add or change beneficiaries, make payments, and even convert a child rider to an adult policy as needed. Furthermore, MyPrimerica allows you to securely store, print, or download important life insurance documents, ensuring that you have easy access to them whenever you need them.

The platform also provides clients with access to their Primerica investment account balance, helping them track their progress toward retirement goals. Canada-based clients can also access quarterly investment statements through the portal. MyPrimerica is designed to be accessible and user-friendly, offering quick login options through Face ID or Fingerprint ID on mobile phones. It also includes a comprehensive help section with how-tos and FAQs to assist users in navigating the website.

To register for MyPrimerica, you must own either an active life insurance policy or have one or more open investment accounts with Primerica.

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Primerica's phone number

Primerica has a range of phone numbers for different purposes and locations. Here is a list of phone numbers for Primerica's life insurance services:

United States, Puerto Rico and Guam

For general policy information, policy changes or cancellations, the mailing address is provided as Primerica Life Insurance Company, 1 Primerica Parkway, Duluth, GA 30099. The 10-digit policy number must be included in all correspondence.

To contact the Customer Service Center, the number is 1-800-544-5445. This is for questions about new or existing account information.

For debt-related inquiries, the number is 1-866-493-9791.

Canada

For general policy information and claims, the mailing address is Primerica Life Insurance Company of Canada, P.O. Box 174 Streetsville, ON L5M 2B8.

For PLICC Insurance policies, the fax number is 905-813-5312.

For English-speaking customers, the number is 1-800-387-7876, and for French-speaking customers, the number is 1-800-265-4804.

Additional Phone Numbers

For those interested in the Lifetime Investment Program or who need assistance with their account, the number is 833-786-0550.

For technical support, the number is 888-737-2255.

For those with questions or inquiries related to recruiting contacts by a Primerica representative, there is no phone number provided, but an email address is available: [email protected].

For US IBA fee inquiries, the email address is [email protected].

Frequently asked questions

To cancel your Primerica Life Insurance policy, call Client Services at 1(800) 257-4725, or send a written request to Primerica Life, Attn: Cancellations, 1 Primerica Parkway, Duluth, Georgia, 30099-0001.

The mailing address for Primerica Life Insurance is Primerica Life Insurance Company, 1 Primerica Parkway, Duluth, GA 30099. Be sure to include your 10-digit policy number on all correspondence.

Primerica offers term life insurance, which the company believes is the best option for most families.

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