Haris Ashley
ICICI Prudential Life Insurance Co. Ltd. offers a range of life insurance products to meet diverse customer needs, including traditional endowment, money-back policies, term plans, pension and annuity plans, protection plans, ULIP, and group credit life plans. The company has a corporate agency tie-up with UCO Bank, allowing customers to access these insurance products through the bank's branches.
ICICI Prudential's digital life verification is a simple, three-step process that customers can complete online with just a few clicks. This verification is an existence check for customers receiving pension income from their pension policies, ensuring uninterrupted pension payments.
| Characteristics | Values |
|---|---|
| What is it? | An existence check or life verification activity |
| Who is it for? | Customers receiving pension income from their pension policies |
| How often does it happen? | Every year if the customer has opted for the pension option without return of purchase price; once every three years if the customer has opted for the pension option with return of purchase price |
| How can it be done? | Online; by submitting documents to ICICI branches, by post or courier |
What You'll Learn
What is digital life verification?
Digital Life Verification is a three-step process that allows customers to complete their life verification with a click of a button. An existence check or life verification activity is conducted periodically for customers who are receiving pension income from their pension policies. ICICI is dedicated to offering the highest level of service and often turns to technology to simplify processes for its customers. This process is important to ensure that there is no interruption in the pension income that customers receive.
HSBC Life Insurance: What You Need to Know
You may want to see also
How to complete the process online
To complete the digital life verification process online, follow these steps:
- Log in to your ICICI Prulife account.
- Navigate to the "Transactions" tab.
- Under "Transactions", select "Existence Verification".
- On the "Existence Verification" page, provide your policy number, mobile number, email ID, and date of birth.
- Submit the form to complete the digital life verification process.
Please note that digital life verification is an existence check or life verification activity conducted periodically for customers receiving pension income from their pension policies. This process ensures that there is no interruption in the pension income you receive.
If you require any technical assistance during the process, you can write to [email protected] for individual annuity customers or [email protected] for group annuity customers.
Creating a Life Insurance Website: A Comprehensive Guide
You may want to see also
How to complete the process offline
To complete the process offline, you can visit the ICICI PruLife Towers in Prabhadevi, Mumbai. The customer helpline number is 40391600. The helpline operates from 10:00 a.m. to 7:00 p.m., Monday to Saturday (except national holidays).
You can also visit an ICICI bank branch in person, or contact the bank via your registered mobile number.
Military Kids and Life Insurance: What's the Deal?
You may want to see also
How often the process must be completed
The frequency of the digital life verification process depends on the pension option chosen by the customer. If the customer has opted for the pension option without a return of the purchase price, the existence verification check must be completed every year. On the other hand, if the customer has chosen the pension option with a return of the purchase price, the verification process is only required once every three years.
This process is designed to ensure that customers who are receiving pension income from their pension policies with ICICI Prudential Life Insurance experience no interruptions in their pension payments. By conducting the digital life verification process periodically, the company can confirm the continued existence of the customers and maintain the smooth disbursement of their pension income.
Customers can complete the digital life verification process through online or offline methods, as per their convenience. The online process involves logging into the ICICI Prudential Life Insurance website and following the steps under the "Transactions" tab. Alternatively, customers can submit the necessary documents, such as a signed copy of their life verification certificate, through the company's branches, via courier, or by writing to the dedicated email address provided for technical assistance.
Becoming an Independent Life Insurance Broker in California
You may want to see also
What to do if technical assistance is required
If you require technical assistance with your digital life verification, you can write to ICICI Prulife at one of the following email addresses, depending on your customer type:
- For individual annuity customers: [email protected]
- For group annuity customers: [email protected]
In your email, be sure to include your policy number, date of birth, and mobile number.
Life Insurance: A Gift of Lasting Security
You may want to see also
Frequently asked questions
An existence check or life verification activity is conducted periodically for customers who are receiving pension income from their pension policies.
Every year if you have opted for the pension option without a return of purchase price. Once every three years if you have opted for the pension option with a return of purchase price option.
You can complete the check online with a few clicks of a button, or through offline mediums. You will receive a detailed communication on the process closer to the time when you are required to complete it.
Six months before your pension policy maturity date, you will receive details of the pension option available on your policy, the indicative value of the pension income you will receive, and a list of documents that you need to submit. To start the pension, you need to send in these documents along with a request form indicating your preference for the maturity amount you want to get pension income from, and the pension option you would like to receive income from.
You will need to submit a duly filled request form for pension (annuity) payout with your preferred pension option and bank account details, a cancelled cheque of your bank account, a signed copy of your PAN card or Form 60, a signed copy of your address proof, and a signed copy of the age proof of the secondary annuitant if you choose the joint-life pension option.
