Ticketmaster Ticket Refunds: Insurance And How To Claim It

Ticketmaster's Event Ticket Protector Insurance offers reimbursement for prepaid, non-refundable tickets if you have to cancel for a covered reason. Covered reasons include illness, airline delays, traffic accidents, and more. To file an insurance claim, contact the insurance provider, Allianz Global Assistance. If you cancel your plan during the review period, you can also get a refund of your premium as long as you haven't filed a claim and the event hasn't started yet. While some users have called Ticketmaster's insurance a scam, it can be a useful way to protect your ticket purchase in case of unforeseen events.

How to refund tickets on Ticketmaster with insurance

Cancelling Event Ticket Protector Insurance

To cancel your Event Ticket Protector Insurance and request a refund, you must contact Allianz Global Assistance, the insurance provider. You can do so by visiting the Event Ticket Insurance page on their website or by calling $(800) 424-2296. It is important to act promptly, as you may have a review period determined by your state of residence to examine the plan and request a cancellation. If you cancel during this review period and have not filed a claim or attended the event, you will be eligible for a full refund of your premium. After the review period, premiums are typically non-refundable.

When filing an insurance claim for reimbursement, solid documentation supporting your circumstances is generally required. This can include items such as doctor's notes, police reports, or employer letters. It is important to carefully review your Certificate of Insurance or policy document to understand the specific covered reasons, terms, conditions, and exclusions that apply to your particular situation.

While some individuals have expressed negative opinions about Ticketmaster's Event Ticket Protector Insurance, referring to it as a "scam", others have shared successful experiences of obtaining refunds through the insurance. It is important to remember that the eligibility for a refund depends on the specific circumstances and whether they align with the covered reasons outlined in the insurance policy.

Covered reasons for a refund

Ticketmaster's Event Ticket Protector Insurance reimburses prepaid, non-refundable payments when you have to cancel for a covered reason. Covered reasons for a refund include:

• Covered illness
• Traffic accidents
• Airline delays
• Death of the ticket holder
• Work commitments

The cost of your tickets won’t be reimbursed if you’ve simply changed your mind. It is important to note that event organisers determine refund guidelines and refunds are only allowed in limited circumstances. To file an insurance claim for reimbursement, contact the insurance provider.

Cancelling an event

If you need to cancel an event, the first thing to do is check the refund guidelines of the event organiser. Refunds are only allowed in limited circumstances, as determined by the event organiser. If refunds have been approved, you will see a "Request Refund" button in your online account. After submitting your request, the refund will be processed to the original method of payment. The funds should appear in your account within 5-7 business days, depending on your bank's processing time.

If you have purchased Ticket Protector Insurance, you can file an insurance claim for reimbursement. Ticket Protector Insurance only reimburses prepaid, non-refundable payments when you have to cancel for a covered reason. Covered reasons include illness, airline delays, traffic accidents, and more. To file a claim, contact the insurance provider. Please note that the cost of your tickets will not be reimbursed if you simply change your mind.

If your event has been rescheduled and you cannot attend on the new date, you can cancel your insurance plan and receive a full refund of the plan's cost. Contact Allianz Global Assistance to cancel your plan.

It is important to note that some people have expressed concerns about Ticketmaster's insurance, calling it a scam and a waste of money. There have been reports of delays in the refund process, with Ticketmaster stating that refunds cannot be processed until after the tickets have been refunded.

Refunds from Allianz

Ticketmaster offers Allianz Global Assistance insurance to its customers. This insurance covers prepaid, non-refundable payments when you have to cancel for a covered reason. Covered reasons include illness, airline delays, traffic accidents, and more. It also covers the ticket price, taxes, convenience fees, shipping charges, and other eligible event-related items.

If you need to cancel your insurance, you can contact Allianz Global Assistance by visiting the Event Ticket Insurance page. You have a review period, determined by your state of residence, to examine the plan and cancel if needed. If you cancel during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. After the review period, premiums are non-refundable.

To file an insurance claim for reimbursement, you will need to contact Allianz. If your event has been rescheduled and you can no longer attend, you can update your plan to protect the new date within 770 days of your original purchase. If your event has been canceled or you cannot make the rescheduled date, you can cancel your plan and receive a full refund of the plan's cost. In this case, you will need to call Allianz Global Assistance at (800) 424-2296 to cancel your plan.

It is important to note that refunds are typically processed to the original method of payment, and it may take a few business days for the refund to appear in your account, depending on your bank's processing time. Additionally, event organizers determine refund guidelines, and refunds are only allowed in limited circumstances. Be sure to review the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions, and exclusions that apply.

Transferring tickets

If you can no longer attend an event, Ticketmaster's Event Ticket Protector Insurance will reimburse prepaid, non-refundable payments when you have to cancel for a covered reason. Covered reasons include illness, airline delays, and traffic accidents.

To file an insurance claim for reimbursement, contact the insurance provider. If you have Allianz Global Assistance, you can submit a claim on the Event Ticket Insurance page. If you purchased a plan from Allianz Global Assistance, you have a review period to examine the plan. If you wish to cancel during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun.

If your event has been rescheduled and you can attend on the new date, you can update your insurance plan to protect the new date within 770 days of your original purchase. To do this, visit the online management tool. If your event has been cancelled or you cannot attend the rescheduled event, you can cancel your plan for a full refund of the plan's cost. Contact Allianz Global Assistance to cancel your plan.

If you have transferred your Ticketmaster tickets to someone else, you may still be able to get a refund from Allianz. However, it is unclear whether the tickets will still work for the new attendee.

Frequently asked questions