Jeffrey Wade
American Workers Insurance Services, Inc. (AWIS) is a company that has received numerous complaints and negative reviews online. Many customers have accused the company of being a scam, alleging that they were misled about the benefits and coverage of their insurance plans. There are also reports of issues with cancellation and refund processes, as well as rude and unprofessional customer service. While there are some mixed reviews from former employees, others echo the sentiment that the company is a scam, taking advantage of elderly people and lying about benefits to make sales.
| Characteristics | Values |
|---|---|
| BBB Accreditation | Not BBB Accredited |
| BBB Reviews | Horrendous reviews |
| Online Presence | Basic website |
| Customer Service | Poor |
| Insurance Coverage | Minimal to none |
| Insurance Card | Sent in the mail, but states "this is not an insurance card" |
| Cost | $280 per month |
| Refunds | Difficult to obtain |
| Doctor Visits | Limited to six per year |
| Out-of-Pocket Costs | High |
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What You'll Learn
Mixed reviews on Glassdoor
Glassdoor reviews of American Workers Insurance Services (AWIS) are mixed. While some reviewers have claimed that the company is a scam, others have provided more nuanced feedback.
Some reviewers have alleged that AWIS engages in deceptive practices, such as misleading customers about their benefits and charging hidden fees. They also claim that the company makes it difficult for customers to cancel their policies and obtain refunds. One reviewer mentioned that the company targets elderly individuals, tricking them into purchasing fake insurance plans.
However, there are also reviews from former employees who shared a different perspective. One ex-employee mentioned that AWIS is a customer service provider and does not directly sell any products to customers. They placed the blame on external agencies that misrepresent AWIS's health services to customers. This reviewer also expressed frustration with the long working hours and the challenge of dealing with upset customers.
Another reviewer supported the claim that AWIS is a customer service provider, stating that their role involved assisting members with dental plans and connecting them with agents who sell plans. This reviewer described the work environment as calm and praised the friendly staff and positive team dynamics.
The mixed reviews on Glassdoor highlight the varying experiences and perspectives associated with AWIS. While some individuals have had negative encounters as customers, former employees have provided insights into the company's operations and the challenges they face in their roles.
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BBB accreditation
To become BBB accredited, a business must agree to BBB Standards for Trust and pass the BBB's vetting process. Accredited businesses pay a fee for accreditation review, monitoring, and continued compliance. BBB accreditation does not mean that the BBB has endorsed a business or its services; it is simply a mark of trust and integrity.
American Workers Insurance Services, Inc (AWIS) is listed on the BBB's website, but it is not currently accredited by the BBB. The company has received several negative reviews on the BBB website, with some customers alleging that it is a scam. AWIS has a separate page from the American Worker Association, which also has negative reviews.
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Customer service
American Workers Insurance Services, Inc (AWIS) has received numerous complaints and negative reviews on platforms such as BBB, Glassdoor, and Reddit, with many customers alleging that the company is a scam. The company is not BBB-accredited and has failed to resolve the underlying causes of a pattern of complaints.
Customers have reported issues with unexpected charges, hidden fees, and a lack of transparency regarding their insurance coverage. Some have also experienced difficulties in cancelling their policies, with reports of rude and unprofessional behaviour from customer service representatives, who have provided false information and made it challenging for customers to obtain refunds.
One common complaint is that AWIS misrepresents its insurance offerings, leading customers to believe they have more comprehensive coverage than they actually do. For example, some customers were told they would have low copays for medications and doctor visits, only to discover that their insurance provided minimal coverage and was not accepted by many healthcare providers. In addition, AWIS has been accused of targeting elderly individuals and selling them fake insurance plans.
While there are a few positive reviews from former employees who describe the company as nice and competitive, the majority of customer feedback suggests that AWIS provides poor customer service, with long wait times, frequent transfers, and unhelpful responses. Many customers have expressed frustration with the company's failure to address their concerns and provide adequate resolutions.
Given the significant number of negative reviews and complaints, prospective customers are advised to proceed with caution when considering American Workers Insurance Services. It is essential to thoroughly research any insurance company before enrolling in their plans to ensure that you receive the coverage you need and avoid potential scams.
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Health and dental insurance plans
American Workers Insurance Services, Inc (AWIS) has received numerous complaints and negative reviews on the Better Business Bureau (BBB) website, with many customers alleging that the company is a scam. People have complained about issues such as rude customer service, unexpected charges, and lack of coverage. Therefore, it is advisable to opt for well-known and trusted insurance providers.
When it comes to health and dental insurance plans, there are several options available in the market. Here are some things to consider and keep in mind when choosing a plan that suits your needs:
Health Insurance Plans
Health insurance plans can vary significantly in terms of coverage and cost. Some plans may offer comprehensive coverage, including hospital stays, emergency room visits, prescription drugs, and more. Other plans may have more limited coverage, only providing benefits for specific types of care or services. It is important to carefully review the details of any health insurance plan before enrolling to ensure it meets your specific needs.
One option for health insurance is to purchase a Marketplace plan through HealthCare.gov. These plans offer a range of coverage levels and prices, and you may be able to lower your costs with a premium tax credit. Stand-alone dental plans can also be purchased separately or in combination with a Marketplace health plan.
Dental Insurance Plans
Dental insurance is another important consideration when it comes to health and wellness. While dental coverage is considered an essential health benefit for children, it is not mandatory for adults. However, maintaining good oral health is crucial at any age.
There are two main categories of Marketplace dental plans: high and low. The cost of dental insurance can vary depending on the specific plan and your unique circumstances. It is important to review the details of any dental insurance plan, including copayments, deductibles, and services covered, to ensure it aligns with your oral care needs.
Additionally, some companies, such as Delta Dental, offer affordable dental insurance plans for individuals, families, and businesses. They have the largest network of dentists nationwide and provide quick answers and personalized service.
In conclusion, while navigating health and dental insurance options, it is essential to conduct thorough research, compare plans, and read reviews to make an informed decision. By understanding the coverage, costs, and limitations of different plans, you can choose the option that best suits your specific health and dental care needs.
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Elderly people targeted
American Workers Insurance Services, Inc (AWIS) has received numerous complaints and negative reviews on platforms such as BBB, Glassdoor, and Reddit, with many people claiming that it is a scam. While the company is not BBB-accredited, it has been in business for over 20 years, specializing in health and dental insurance plans.
American Workers Insurance Services has been accused of targeting elderly individuals by selling them fake insurance plans. Former employees have come forward, stating that the company takes advantage of elderly people looking for medical insurance. AWIS agents allegedly lie to potential customers, promising benefits that do not exist and claiming to offer major insurance coverage when they do not. This deception leads elderly individuals to believe they have comprehensive insurance protection when, in reality, they have little to no coverage.
One common tactic described by a whistleblower involves excessively charging premiums without disclosing additional hidden fees. When customers attempt to cancel their policies or request refunds, AWIS representatives allegedly make excuses and refuse to process cancellations or refunds. Employees are instructed to lie to members and find ways to avoid honouring cancellation or refund requests. The company's priority appears to be maximizing profits at the expense of vulnerable individuals.
In addition to the financial losses incurred by those who fall victim to this scam, the lack of legitimate insurance coverage can have severe consequences. Elderly individuals who believe they are insured may face significant out-of-pocket expenses when seeking medical care, as their supposed insurance coverage proves to be illusory. This can lead to delayed treatment, financial hardship, and potentially devastating consequences for those who are led to forgo necessary medical attention due to the false belief that they are insured.
The targeting of elderly individuals by American Workers Insurance Services is a serious issue that underscores the importance of vigilance when it comes to protecting vulnerable members of society. It is crucial for elderly individuals and their caregivers to carefully research insurance providers, verify their credentials, and be wary of overly aggressive sales tactics or promises that seem too good to be true. By spreading awareness of this issue and encouraging reporting of suspicious activities, we can help safeguard elderly individuals from falling prey to predatory insurance scams.
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Frequently asked questions
There are mixed reviews of American Workers Insurance Services, Inc (AWIS). While some people on Reddit and Glassdoor have called the company a scam, others have said that it is not a scam and have given it positive reviews. AWIS is not BBB accredited and has failed to resolve the underlying causes of a pattern of complaints.
Negative reviews of AWIS claim that the company takes people's money and gives nothing in return, does not cover anything, and that most doctors have stopped accepting their insurance. Some people have also said that it is very difficult to cancel their insurance with AWIS and that the customer service is unhelpful and rude.
Positive reviews of AWIS say that the company is a nice place to work, with friendly staff and a calm work environment. One review says that the company sold health plans at a low cost but went out of business when Obamacare came into effect.
To cancel your insurance with AWIS, you can try calling the company. However, some people have reported that the company made it very difficult to cancel and that they were hung up on multiple times. If you are unable to cancel over the phone, you may need to dispute the transaction with your bank.
