Infinity Auto Insurance: A National Provider?

Infinity Insurance is a non-standard auto insurance company that caters to high-risk drivers. It was acquired by Kemper in 2018 and now operates under its own name in California, with its branches in other states transitioned under Kemper Auto. Infinity's rates are higher than the national average, with an average annual premium of $2,075 for full coverage and $694 for minimum coverage. The company has poor customer service and receives a high number of complaints relative to its size. It is a good option for drivers with multiple violations who are unable to purchase a policy from a standard carrier but may not be the best choice for those seeking affordable coverage and solid customer service.

Infinity's parent company, Kemper Insurance, sells policies across the country, but Infinity Insurance is only available to residents of California

Infinity Insurance is a non-standard auto insurance company that caters to high-risk drivers with poor driving records or multiple violations. It was acquired by Kemper Insurance in 2018, but continues to operate under its own name in California. While Kemper sells policies across the United States, Infinity Insurance is only available to residents of California.

Infinity Insurance specializes in providing coverage for drivers who are considered high-risk and are unable to purchase a policy from a standard carrier. This includes individuals with DUI convictions, poor driving records, or claims history. The company offers SR-22 certificate filings, which may be necessary for reinstating a suspended license.

In addition to standard coverage types such as bodily injury and property damage, Infinity also offers roadside assistance and rental reimbursement. However, their rates are higher than the national average, with an annual premium of $2,075 for full coverage and $694 for minimum coverage.

Infinity's customer service has received low marks from third-party ranking organizations. They have a high volume of customer complaints and rank last in J.D. Power's customer satisfaction surveys. Their mobile app also has functionality issues, according to reviews.

Overall, Infinity Insurance is a good option for high-risk drivers in California who may have difficulty finding coverage elsewhere. However, for those seeking affordable rates and solid customer service, other insurance providers may be a better choice.

Infinity is a nonstandard auto insurance company that caters to high-risk drivers

Infinity Insurance is a nonstandard auto insurance company that caters to high-risk drivers. It is a subsidiary of Kemper, a national insurer with nearly $15 billion in assets. Infinity specializes in providing insurance to those with major driving violations, such as DUIs, who are unable to obtain coverage from standard carriers. The company operates in select states, including California, Georgia, Texas, Arizona, and Florida.

Infinity offers a range of coverage options, including liability-only and full coverage insurance. In addition, they provide SR-22 forms, which are often required for high-risk drivers to prove they have automobile insurance. Infinity also offers a variety of discounts, such as for insuring multiple vehicles, having safety features, and maintaining good grades for students.

However, Infinity has consistently received poor ratings for customer satisfaction and has a high number of complaints. Their rates are also higher than the national average. As such, Infinity may be a last resort for drivers who are unable to obtain insurance elsewhere.

Infinity's customer service is rated poorly by third-party ranking organisations

Infinity Insurance is a non-standard insurance company that provides coverage for high-risk drivers who may not be able to get a policy from a standard carrier. While the company has a good rating with AM Best, indicating that it has the financial means to pay out on claims, it has a poor reputation for customer service.

Infinity's poor customer service is reflected in reviews from policyholders, who report issues with the company's claims handling, unresponsive agents, and unexpected premium increases.

Infinity's average premium rates are on the high side

Infinity's average annual auto insurance premium for full coverage is $2,075, with a range of $1,576 to $3,881. The average annual cost of auto insurance from Infinity is $2,908, which is $793 more than the average rate for non-standard insurers. The company's average premium rates are higher than the national average, as it specializes in writing policies for those who are considered high-risk and are unable to purchase a policy from a standard carrier. Infinity's customers are typically California drivers with less-than-stellar driving histories.

The company's average premium rates are also higher than the national average because it offers non-standard coverage. Infinity provides SR-22 certificate filings, which may be needed to reinstate a suspended license. It also offers coverage for high-risk drivers who are considered high-risk due to their age, poor credit history, or bad driving record with accidents or traffic violations.

In addition, Infinity's customer service earns low marks from third-party ranking organizations, which contributes to its higher-than-average premium rates. The company's customer satisfaction scores are below average, and it has a high number of customer complaints relative to its size.

Infinity offers SR-22 certificate filings, which may be needed to reinstate your license if it has been suspended

Infinity Insurance Agency, Inc. offers SR-22 certificate filings, which are sometimes needed to reinstate your license if it has been suspended. SR-22 is a certificate of financial responsibility that is required by most state DMV offices for "high-risk" insurance policies. It is not an insurance policy but a filing or an add-on to a personal automobile liability insurance policy. SR-22 is typically required for three years following a conviction of driving without insurance or driving with a suspended license, and up to five years for a DUI.

An SR-22 filing is needed to reinstate a revoked or suspended license. It is also a key step in attaining a hardship or probationary license. The SR-22 period typically begins on the date of the driving offense, the license suspension date, or the date of license reinstatement. If you cancel your car insurance policy before the SR-22 timeframe ends, your insurer must inform the traffic authorities, which could result in your driver's license being suspended or revoked.

Infinity Insurance Agency, Inc. is committed to offering quality insurance options that can be customized to meet individual budgetary and coverage needs. They pride themselves on their customer support and strive to find policies for "hard-to-insure" customers, even those in need of SR-22 forms.

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