Save Max Auto Insurance: Legit Or Scam?

Save Max Auto Insurance is an online insurance marketplace that helps users find cheap car insurance fast. It is not an insurance provider but acts as a referral service to connect users with real insurers and agents to buy a policy. Save Max gets paid a referral fee by the insurance company. Users can visit the website, enter basic personal and vehicle information, and get a free quote in 3-5 minutes. While Save Max promises big savings and quick quotes, reviews on Trustpilot, Better Business Bureau, and other sites are overwhelmingly negative, with customers reporting issues like unexpected extra fees, poor customer service, and deceptive business practices. Legal cases involving Save Max and its parent company ByteMark LLC have also been concerning, alleging deceptive marketing and privacy violations. Based on these reviews and lawsuits, Save Max does not appear to be a legitimate or trustworthy auto insurance option.

Save Max Auto Insurance is a referral service, not an insurance provider

Save Max Auto Insurance is presented as a quick and easy way to get free, personalized quotes from trusted insurance partners. The website promises free quotes in 3-5 minutes, and claims to match users with trusted insurance partners to get the best rates.

However, it is important to note that Save Max is not an insurance company itself. It acts as a broker or middleman, connecting users with real insurers and agents to buy policies from. Users enter their basic personal and vehicle information on the SaveMaxAuto.com website, and their details are forwarded to Save Max's network of insurance partners. These partners then provide real-time quotes, which are presented to the user for comparison and selection. The chosen policy is then purchased directly from the insurer. Save Max receives a referral fee from the insurance company for this service.

While this referral service can be convenient for comparing quotes from multiple insurers, it is important for users to understand that they are not directly purchasing insurance from Save Max. The company acts as an intermediary, facilitating the connection between customers and insurance providers.

Save Max has poor customer reviews

Save Max Auto Insurance has poor customer reviews. On Trustpilot, the company has a rating of 1.4 out of 5 stars based on 29 reviews, with 20 of those reviews giving just 1 star. The Better Business Bureau (BBB) gives Save Max Auto Insurance 1 out of 5 stars based on 12 customer reviews.

The negative reviews highlight several issues with Save Max's business practices and customer service. One of the most common complaints is that the quotes provided by Save Max do not match the prices presented on the website, with monthly premiums ending up much higher than initially quoted. Many customers also felt misled, believing that Save Max was an insurance provider rather than a referral service that connects users with insurance partners.

Other issues mentioned in the reviews include unexpected extra fees and charges, poor communication and customer service, difficulty contacting agents or cancelling policies, and deceptive or questionable business practices. Some customers also reported being bombarded with spam calls after submitting their information.

Overall, the negative reviews outweigh the positive ones, with only a few positive reviews praising the quick quote process or low rates. The majority of customers seem to have had negative experiences with Save Max Auto Insurance, indicating poor customer satisfaction.

In addition to the poor customer reviews, Save Max Auto Insurance has also been involved in lawsuits and faced legal complaints. These include a lawsuit filed by the Washington Office of the Insurance Commissioner, alleging deceptive marketing, illegal obtaining of customer data, and steering customers into unsuitable policies. The Consumer Financial Protection Bureau has also filed a federal lawsuit against Save Max, accusing them of illegally obtaining and sharing consumer credit reports and private data without consent.

The overwhelming number of negative reviews, along with the concerning lawsuits and regulator complaints, raises serious questions about the legitimacy and trustworthiness of Save Max Auto Insurance.

Save Max has been accused of deceptive business practices

Save Max Auto Insurance has been accused of deceptive business practices. The company has received numerous negative reviews on Trustpilot, with a rating of 1.4 out of 5 stars based on 29 reviews. Many customers have complained about quotes not matching the prices presented on the website, unexpected extra fees, and feeling misled about the nature of the company's services.

In addition, Save Max has been the subject of lawsuits and legal action. The Washington Office of the Insurance Commissioner filed a lawsuit alleging that the company engaged in deceptive marketing, illegally obtained customer data, and steered customers into unsuitable policies. The Consumer Financial Protection Bureau also filed a federal lawsuit, accusing Save Max of illegally obtaining and sharing consumer credit reports and other private data without consent.

The Federal Trade Commission (FTC) has received over 300 public complaints against Save Max Auto Insurance, primarily related to issues with deceptive advertising, billing, and poor customer service. These complaints further reinforce the concerns raised in customer reviews about deceptive and potentially illegal practices.

As a result of the negative reviews, lawsuits, and regulator complaints, it is challenging to recommend Save Max Auto Insurance as a trustworthy and reliable option for consumers. The consistent reports of bait-and-switch rate quotes, aggressive sales tactics, and unsatisfactory customer service suggest that the company may be engaging in deceptive practices to attract customers and push unwanted policies.

Overall, the weight of evidence suggests that Save Max Auto Insurance has indeed been accused of deceptive business practices, and potential customers should exercise caution when considering their services.

Save Max is only available in certain states

Save Max Auto Insurance is an online insurance marketplace that helps users find cheap car insurance fast. It is important to note that Save Max is not an insurance provider but acts as a referral service to connect customers with real insurers and agents to buy a policy. Save Max is only available in certain states, and its services are limited to providing state minimum liability coverage.

The company was founded in 2010 by Max Smith, who recognised the need for affordable auto insurance that meets state legal requirements. Save Max offers basic coverage required for legal driving, including damages and injuries caused to others in an accident. In addition to the state minimum liability coverage, Save Max also offers optional comprehensive and collision coverage, roadside assistance, rental reimbursement, medical payments coverage, uninsured/underinsured motorist coverage, personal injury protection, and gap insurance.

Prospective customers need to check the Save Max website or contact their customer service to find out if the company provides coverage in their specific state. The availability of Save Max services varies from state to state, and the company does not seem to be rated by AM Best, which makes it challenging to assess its financial stability.

While Save Max offers affordable rates and an easy process for obtaining quotes and purchasing policies, it is important to note the limited availability and coverage options. The company only provides state minimum liability coverage, which may not be sufficient in the event of a serious accident. Therefore, customers may need to purchase additional optional coverage, such as comprehensive and collision insurance, to ensure full protection.

Save Max's limited availability and coverage options are important considerations for prospective customers. The company's services may not be accessible in all states, and even within the covered states, the rates and coverage options can vary. It is crucial for individuals to carefully review the specific details for their state before relying on Save Max for their auto insurance needs.

Save Max offers 24/7 roadside assistance

Save Max Auto Insurance is an online insurance marketplace that helps users find cheap car insurance fast. It is not an insurance provider but acts as a referral service to connect users with real insurers and agents to buy a policy.

• Towing services: If your car breaks down, Save Max will arrange for it to be towed to the nearest repair facility.
• Fuel delivery: If you run out of gas, Save Max will bring you enough fuel to get you back on the road.
• Jump-starting: If your battery dies, they can help you jump-start your car and get it running again.
• Lockout service: If you lock yourself out of your car, they can send a locksmith to help you get back in.
• Flat tire change: If you have a flat tire, they will help you change it with your spare.

With Save Max's 24/7 roadside assistance, you can have peace of mind knowing that help is just a phone call away. Their team of professionals is dedicated to providing fast, reliable, and efficient service to get you back on the road as quickly as possible. So, whether you're on a long road trip or just running errands around town, you can drive with confidence knowing that Save Max has your back.

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