Go Auto Insurance is a family-oriented company that provides auto insurance to its customers. It is a direct-buy insurance company, meaning customers buy directly from the company without dealing with commissioned agents. This direct-to-consumer model helps Go Auto Insurance keep its prices low and affordable. The company offers its services in Louisiana, Nevada, Ohio, and Texas, and has over 60 dealerships and 28 brands. Go Auto Insurance also has an app that allows customers to get a quote, buy or renew a policy, pay bills, manage their policy, and report and manage claims.
Characteristics | Values |
---|---|
Commissioned Agents | No |
Add-ons | No |
Down Payments | Low and Affordable |
Payment Plans | Custom |
Customer Service | Fast and Friendly |
Access | Online, In-Person, Phone |
Location | Louisiana, Nevada, Ohio, Texas, Alberta, Edmonton |
Insurance Types | Auto, Home, Travel, Commercial |
Quotes | Free |
Discounts | Up to 20% with the Go Auto App |
Payment Options | Flexible |
Coverage | Comprehensive |
What You'll Learn
Go Auto Insurance's business model
Go Auto Insurance is a family-oriented company that provides auto insurance to its customers. They aim to provide automobile insurance to everyone who needs it at an affordable price. Unlike many insurance companies, Go Auto Insurance does not use commissioned agents. Instead, customers buy directly from the company, which saves them money. The company only sells auto insurance and helps customers decide on the coverage they need without trying to sell expensive add-ons.
Go Auto Insurance offers flexible payment options that can be customized to fit the customer's budget. They pride themselves on offering the fastest and most professional customer service available. Customers can access their services in person, on the phone, or online. They also have a mobile app that allows customers to get a quote, buy or renew a policy, pay bills, manage their policy, and report and manage claims.
Go Auto Insurance is currently available in Louisiana, Nevada, Ohio, and Texas in the United States, and in Alberta, Canada. In Canada, they offer a range of insurance products, including auto, home, travel, and commercial insurance. They also have a referral program where customers can earn $500 for each referral that results in a new vehicle purchase.
Go Auto Insurance is committed to providing excellent customer service and ensuring that every customer has a great experience and leaves feeling heard and helped. Their business model is focused on keeping costs low and providing accessible and affordable insurance options to their customers.
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The company's customer service
GoAuto Insurance is a family-oriented company that provides auto insurance at affordable prices. The company believes in offering flexible payment options that are customised to fit the customer's budget. GoAuto Insurance's customer service is available in-person, on the phone, or online. The company's website states that its employees are "ready to serve you in person, on the phone, or online".
GoAuto Insurance's customer service team helps customers navigate the car insurance quote process and answers any questions they may have. Customers can access customer service through the company's website or mobile app, where they can chat with a representative, make payments, get a quote, or report a claim. The company also has physical locations where customers can get a new quote or make a payment in person.
GoAuto Insurance's customer service is known for being fast and friendly. Several customer testimonials on the company's website mention the helpfulness and professionalism of the staff. The company's customer service team is also praised for their knowledge and efficiency in handling insurance-related inquiries and issues.
In addition to their customer service, GoAuto Insurance sets itself apart by not using commissioned agents. Instead, customers buy directly from the company, which saves them money. GoAuto Insurance also does not sell expensive add-ons, ensuring that customers only pay for the coverage they need. The company's focus on providing excellent customer service and affordable insurance options makes them a popular choice for car insurance in the states they serve.
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Go Auto Insurance's app
GoAuto Insurance is a family-oriented business that provides affordable car insurance. They are committed to offering the best car insurance coverage at the lowest possible price. GoAuto Insurance achieves this by not having commissioned agents, expensive add-ons, and keeping down payments and payment plans affordable. They also allow customers to choose their payment dates.
GoAuto Insurance has a mobile app and a website where customers can access their services. The app is designed to make customers' lives easier by providing access to the things they need when they need them. With the app, customers can get a quote, buy or renew a policy, pay their monthly bills, manage their policy, access their digital ID card and policy documents, and report and manage claims.
The app also allows customers to make monthly payments quickly and easily with flexible payment methods. Customers can also submit and manage claims, receive notifications and status updates on their claims, and make changes to their policy and contact information.
GoAuto Insurance's commitment to superior customer service means they are always ready to help customers navigate the car insurance quote process and answer any questions.
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The insurance quote process
GoAuto Insurance is a family-oriented company that provides auto insurance at affordable prices. The company operates in Louisiana, Nevada, Ohio, and Texas. GoAuto does not employ commissioned agents and does not offer expensive add-ons, allowing customers to save money. They also offer flexible and custom payment plans. Customers can choose to interact with GoAuto online, via phone, or in person at their locations.
Customers can get insurance quotes using online systems, by contacting the insurance company directly, or through an insurance broker. It is standard practice to get several different insurance quotes and choose the one that best fits one's needs and budget. Insurance quotes do not affect your credit rating.
Once a customer has decided to buy a policy, they need to make their first premium payment. In some cases, the insurance company may ask for additional information, such as photos or appraisal documents, before issuing the policy. The quoted price is usually very close to the final cost of the policy, but it may be adjusted based on any extra information provided by the customer.
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Payment plans and pricing
GoAuto Insurance offers low-cost car insurance in Louisiana, Nevada, Ohio, and Texas. They pride themselves on offering flexible and custom payment options that can be tailored to fit your budget.
GoAuto Insurance allows you to choose your payment date and offers low and affordable down payments. You can also manage your monthly bills through their app or website. They also offer free, no-obligation quotes, which can be obtained online or by phone.
GoAuto Insurance does not employ commissioned agents, nor do they offer expensive add-ons, which helps keep costs low. They also provide discounts of up to 20% when you bundle home and auto insurance together.
The company's website and app are designed to make your life easier, allowing you to access everything you need at your convenience. In addition to obtaining quotes and purchasing or renewing policies, you can also manage your policy, access your digital ID card and policy documents, and report and manage claims through these digital platforms.
GoAuto Insurance is a family-oriented company that believes in providing excellent customer service. They are committed to ensuring that their customers have access to affordable insurance options and strive to create a positive and helpful experience for everyone they work with.
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Frequently asked questions
Go Auto Insurance is a family-oriented company that provides auto insurance at an affordable price. They do not employ commissioned agents and they do not sell expensive add-ons. Go Auto Insurance offers flexible payment options, and is accessible in-person, on the phone, or online.
Go Auto Insurance is available in Louisiana, Nevada, Ohio, and Texas.
Go Auto Insurance saves you money by cutting out the middleman. Instead of using commissioned agents, you buy your insurance direct, and they do not sell you expensive add-ons.