
Stonewood Insurance Services is a Managing General Agency that offers a range of insurance products, including pet insurance and workers' compensation insurance. As a policyholder, you have access to various services and benefits, such as easy bill payment options and customer support. However, the question of whether you are overpaying for Stonewood Insurance depends on several factors, including the type of insurance coverage you have, the level of protection it provides, and how it compares to alternative options in the market. It's always a good idea to review your insurance policy regularly and shop around to ensure you're getting the best value for your needs.
| Characteristics | Values |
|---|---|
| Type of Company | Insurance Company |
| Focus | Stonewood Insurance is a niche market insurance company that provides workers' compensation insurance in North Carolina and Virginia. Their primary focus is residential construction. They also provide workers' compensation insurance to selected light commercial and manufacturing accounts. |
| Parent Company | Stonewood is a wholly owned subsidiary of James River Group, Inc., an insurance holding company. Stonewood Insurance is also a division of Falls River Insurance. |
| Specialization | Stonewood specializes in writing Non-Standard Personal Automobile Insurance through top-rated carriers. They also specialize in hard-to-place workers' compensation insurance, including contractors, transportation, allied healthcare, farming, and manufacturing. |
| Pet Insurance | Stonewood now offers Pet Insurance through Petplan, which is the largest in the world with more than 1 million pets protected. |
| Customer Service | There are mixed reviews about Stonewood's customer service. One customer reported that they were nice and sympathetic when their car was hit, but another review states that Stonewood doesn't look after its customers properly and is only in the business to gouge loyal customers. |
| Policy Maintenance | Stonewood Insurance Services is a servicing agency for policy maintenance. Policy changes and quotes are handled by the producer, who is licensed to process these requests. |
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What You'll Learn
- Stonewood Insurance Services: a servicing agency for policy maintenance
- Customer service reviews: mixed opinions on customer service and satisfaction
- Pet insurance: Petplan offers protection for cats and dogs
- Workers' compensation insurance: Stonewood's specialty, with a focus on residential construction
- Stonewood's parent company: Falls River Insurance, an insurance holding company

Stonewood Insurance Services: a servicing agency for policy maintenance
Stonewood Insurance Services is a servicing agency for policy maintenance. It is a Managing General Agency, formed in March 2005, that specializes in writing non-standard personal automobile insurance through top-rated carriers. Stonewood Insurance is a niche market insurance company that provides workers' compensation insurance in North Carolina and Virginia, with a primary focus on residential construction. They also provide workers' compensation insurance to selected light commercial and manufacturing accounts.
Stonewood Insurance is a division of Falls River Insurance, a specialty underwriting insurance company. They specialize in hard-to-place workers' compensation insurance, including contractors, transportation, allied healthcare, farming, and manufacturing. Stonewood Insurance offers competitive rates for business owners and can provide quotes online or over the phone.
In addition to workers' compensation insurance, Stonewood Insurance Services also offers a range of other insurance products. Anyone can sign up for Mexico Insurance, Dental Plans, and Pet Insurance, regardless of whether they are a current policyholder. Stonewood Insurance recently introduced Pet Insurance, partnering with Petplan, the largest provider in the world with more than 1 million pets protected.
While Stonewood Insurance Services may offer competitive rates and a variety of insurance options, it is important to consider customer reviews when deciding if you are overpaying for insurance. Some customers have expressed dissatisfaction with Stonewood Insurance, claiming that they do not prioritize customer service and may not adequately look after their customers. However, other reviews mention satisfaction with the company, particularly regarding the ease of the bill-paying process and the availability of cheap liability policies.
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$33.14 $39.99

Customer service reviews: mixed opinions on customer service and satisfaction
Customer service reviews for Stonewood Insurance are mixed, with some customers reporting positive experiences and others expressing negative opinions.
On the positive side, Stonewood Insurance is praised for its commitment to offering excellent customer service and fast and efficient claims processing. The company aims to provide responsive customer support to ensure customers receive the assistance they need when they need it. One customer shared that their customer service experience was positive when their car was hit, as the staff were nice and sympathetic. Stonewood Insurance also provides helpful resources and tools on its website to help customers understand their policies and make informed decisions.
However, there are also critical reviews that claim Stonewood Insurance does not look after its customers properly. One review mentions that the company is not focused on customer service but instead on gouging loyal customers, and warns others to be careful when dealing with them.
Stonewood Insurance offers a variety of products and services, including car insurance, workers' compensation insurance, and liability coverage. The company provides personalized policies tailored to individual customers' needs, taking into account factors such as age, location, driving history, and type of vehicle.
In terms of cost, Stonewood Insurance is likely to be competitive with other car insurance providers, and they offer various discounts to help customers save on their premiums. These discounts include safe driver discounts, multi-vehicle discounts, and bundled policy discounts.
Overall, while Stonewood Insurance generally has a positive reputation for its customer service and claims process, there are some negative reviews that suggest potential issues with the company's treatment of its customers. As with any insurance provider, it is essential to research their offerings and compare rates and coverage options to make an informed decision.
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Pet insurance: Petplan offers protection for cats and dogs
Stonewood Insurance Services is a niche market insurance company that provides workers' compensation insurance in North Carolina and Virginia. The company also offers pet insurance through Petplan, which is the largest in the world with more than 1 million pets protected. Petplan policies can protect cats and dogs of any age in any state.
Pet insurance is an important financial safety net for pet owners, as veterinary treatments can cost hundreds or even thousands of dollars. Pet insurance can reimburse you for a portion of your pet's eligible vet bills, helping to reduce the financial burden of unexpected accidents and illnesses. For example, if your dog breaks a leg or swallows something it shouldn't, pet insurance can help cover the cost of treatment.
Petplan
Petplan is offered by Stonewood Insurance Services and is the largest pet insurance provider in the world, with more than 1 million pets protected. It has the most experienced and largest actuarial database. Petplan policies can protect cats and dogs of any age, regardless of their state.
Healthy Paws
Healthy Paws is a pet insurance provider that offers coverage for dogs and cats. Their plan has no cap on per-incident, annual, or lifetime claims, meaning unlimited care for your pet and less financial stress for you. Healthy Paws can reimburse you for up to 90% of your vet bills for surprise incidents, such as your dog eating something it shouldn't or your cat being diagnosed with diabetes.
Fetch
Fetch offers comprehensive pet insurance coverage for dogs and cats, including accident and illness protection. They also have a wellness coverage add-on plan. Fetch covers what most other providers don’t or charge extra for, such as hereditary conditions and dental coverage. They reimburse up to 90% of unexpected vet bills within 2 days and cover online vet visits up to $1,000 per year with no copay.
Companion Protect and Pets Best (through Progressive)
Companion Protect and Pets Best offer pet insurance plans for dogs and cats that cover injuries and illnesses, including emergency care, diagnostic testing, and specialist visits. You can customize your deductible, reimbursement percentage, and annual limit. Companion Protect offers a standalone wellness plan, while Pets Best offers two tiers of wellness plans that can be added to your accident and illness coverage.
In conclusion, pet insurance is an important consideration for pet owners, as it can provide financial protection in the event of unexpected veterinary bills. Petplan, offered by Stonewood Insurance, is one of the largest providers, but there are also other reputable companies such as Healthy Paws, Fetch, Companion Protect, and Pets Best that offer comprehensive coverage for your pets.
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Workers' compensation insurance: Stonewood's specialty, with a focus on residential construction
Stonewood Insurance Company is a niche market insurance provider that offers workers' compensation insurance in North Carolina, Virginia, and 26 other states. As a specialty admitted insurance platform, Stonewood focuses on select classes of risks and price points that reflect exposure and represent appropriate profit potential.
In 2018, Stonewood National Insurance Company partnered with Patriot National Insurance Group, a leading provider of workers' compensation insurance solutions, to underwrite workers' compensation insurance. This partnership aimed to strengthen Stonewood's specialty workers' compensation platform, particularly in the Midwestern states and within the healthcare industry.
Steve Hartman, President and CEO of Stonewood Insurance Companies, emphasized the company's focus on select classes of risks and their belief in pricing that reflects exposure and profit potential. Stonewood targets specific segments within workers' compensation, leveraging the right expertise in claims, underwriting, and loss control.
While reviews of Stonewood Insurance vary, with some customers expressing dissatisfaction with their customer service and business practices, others have praised the company for offering cheap liability policies and an easy bill payment process. Stonewood also offers a range of other insurance products, including pet insurance, Mexico insurance, dental plans, and roadside assistance.
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Stonewood's parent company: Falls River Insurance, an insurance holding company
Stonewood Insurance Company is a niche market insurance provider that offers workers' compensation insurance in North Carolina and Virginia. The company primarily focuses on residential construction but also provides insurance to selected light commercial and manufacturing accounts. Stonewood also offers pet insurance through Petplan, which protects over 1 million pets worldwide.
Stonewood Insurance is a wholly-owned subsidiary of James River Group, Inc., an insurance holding company. Stonewood is also listed as a division of Falls River Insurance, a specialty underwriting insurance company. As a division of Falls River Insurance, Stonewood specializes in hard-to-place workers' compensation insurance, including contractors, transportation, allied healthcare, farming, and manufacturing.
Customer reviews of Stonewood Insurance are mixed. While one customer praised the company for offering a very cheap liability policy, even with several speeding tickets, another accused the company of gouging loyal customers and not providing proper customer service. Another customer reported a neutral experience, stating that they had nothing bad to say about Stonewood Insurance, but they had switched to another provider for personal reasons.
As an AI chatbot, I cannot determine whether you are overpaying with Stonewood Insurance. The determination of "overpaying" likely depends on individual circumstances, the specific policy details, and the coverage offered by Stonewood Insurance. It is always a good idea to shop around and compare rates and coverage options from multiple insurance providers before making a decision.
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Frequently asked questions
Stonewood Insurance has mixed reviews. Some customers have claimed that the company does not look after its customers properly and is sneaky, while others have praised the company for its cheap liability policy and easy bill-paying process.
Stonewood Insurance is a specialty underwriting insurance company that offers workers' compensation insurance. To know if you are overpaying, you can compare Stonewood's rates with those of other insurance companies offering similar services.
Stonewood Insurance, a division of Falls River Insurance, claims to offer competitive rates for workers' compensation insurance. They invite businesses to see if they qualify for lower workers' compensation rates with them.


















