Alyssa Lane
Root Insurance offers homeowners insurance through its partner company, Homesite, a national provider of home insurance. Root Home is a streamlined homeowners insurance program that offers easy payment setup, custom quoting, and the ability to build an initial plan in the Root app. Root Insurance's homeowners insurance is currently available in 13 states, with plans to expand to 17 states. The company has seen a remarkable improvement in customer satisfaction, achieving perfect NAIC complaint indexes in 2021, 2022, and 2023.
| Characteristics | Values |
|---|---|
| Customer satisfaction | NAIC complaint indexes in 2021, 2022 and 2023 indicate fewer complaints than average and a better policyholder experience |
| BBB rating | A+ |
| Trustpilot rating | Excellent |
| Customer service availability | Phone customer service, online claims reporting, and a mobile app |
| Discounts | Safe driver discount, usage-based discount, bundling discount, home safety discount, newer roof discount |
| Coverage | Available in 13 states in 2020, 17 states in 2025 |
| Partner company | Homesite |
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What You'll Learn
- Homeowners insurance is available through a partnership with Homesite
- Root Home is available in 13 states
- Root Home offers easy payment setup, custom quoting, and the ability to build a plan in the app
- Home insurance protects homeowners, their homes, and belongings from loss or damage
- Discount factors include safe driver, usage-based, and bundling discounts
Homeowners insurance is available through a partnership with Homesite
Root Insurance, founded in 2015, is a newer insurance company that offers affordable car insurance by only insuring good drivers. The company monitors your driving for up to four weeks, and rates depend solely on your driving history. Root Insurance has expanded its offerings to include renters and homeowners insurance policies.
Homesite offers standard homeowners insurance coverage like dwelling coverage, personal property, and personal liability. They also offer a number of home insurance discounts that may help policyholders save money. These include a home safety discount for homes with central monitoring or a direct line to fire or burglar alarms, and a newer roof discount for roofs that are less than 10 years old.
Root Insurance has an excellent rating of "A+" from the Better Business Bureau and great customer service availability. The carrier also offers a highly user-friendly experience, with phone customer service, online claims reporting, and a mobile app. Root Insurance has seen a remarkable improvement in customer satisfaction, achieving perfect NAIC complaint indexes in 2021, 2022, and 2023, indicating fewer complaints than average and a better policyholder experience.
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Root Home is available in 13 states
Root Insurance, founded in 2015, is a relatively new insurance company that offers affordable car insurance by only insuring good drivers. The company monitors an individual's driving habits for up to four weeks before offering a quote. Root Insurance has expanded its offerings to include renters and homeowners insurance policies.
Root Home, a streamlined homeowners insurance program, is available in 13 states through its partner company, Homesite. Homesite is a national provider of home insurance, rated A (Excellent) by A.M.Best. While Root does not directly offer home insurance policies, customers can use the Root mobile app to manage their homeowners insurance policy and file claims.
The addition of Root Home brings increased value to customers by providing savings and protection through a platform they already know and trust. Root Home offers easy payment setup, custom quoting, and the ability to build an initial plan within the Root app.
Root Insurance has achieved perfect NAIC complaint indexes in 2021, 2022, and 2023, indicating fewer complaints than average and improved customer satisfaction. The company has also received an "A+" rating from the Better Business Bureau.
While Root Home is currently only available in 13 states, the company is continually expanding its services and may offer coverage in more states in the future.
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Root Home offers easy payment setup, custom quoting, and the ability to build a plan in the app
Root Insurance, founded in 2015, is a relatively new insurance company that initially focused on car insurance. Root's car insurance is unique in that it offers affordable rates based on a driver's history and habits, rather than their demographic data.
In 2020, Root expanded its services to include homeowners insurance through a partnership with Homesite, a national provider of home insurance. Root Home is currently available in 13 to 17 states, depending on the source.
Root Home offers an easy and streamlined way to set up and manage homeowners insurance through the Root app. Users can set up payments, receive custom quotes, and build an initial plan directly in the app. The app also allows users to manage their policies, file claims, and track their claim status.
Root's homeowners insurance provides protection for homeowners, their homes, and their belongings from loss or damage caused by various unexpected events. While specific discounts offered by Root Home are not listed, some common discount factors include safe driver discounts, usage-based discounts, and bundling discounts for those with auto insurance policies.
Overall, Root Insurance provides a user-friendly experience with excellent customer service availability, making it a trustworthy insurance company for those seeking convenient and affordable coverage options.
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Home insurance protects homeowners, their homes, and belongings from loss or damage
Home insurance is designed to protect homeowners, their homes, and their belongings from loss or damage caused by a variety of unexpected events. Root Insurance, a company founded in 2015, offers homeowners insurance through its partner company, Homesite Group Incorporated. Homesite is a national provider of home insurance, rated A (Excellent) by A.M. Best.
Root Home is a streamlined homeowners insurance program that is available in select states. While the exact number of states varies across sources, Root Home is mentioned as being available in 13 and 17 states. The insurance can be easily managed and customized through the Root mobile app, which also allows users to file claims. The app has received positive reviews for its user-friendliness and functionality.
Root's homeowners insurance stands out for its easy payment setup, custom quoting, and ability to build an initial plan within the app. Additionally, Root offers bundling discounts for customers who carry both auto insurance and homeowners insurance policies. The company also provides roadside assistance with all policies at no additional cost, which is a unique feature compared to other insurers.
Root's home insurance has shown remarkable improvement in customer satisfaction, achieving perfect NAIC complaint indexes in 2021, 2022, and 2023, indicating fewer complaints than average. This reflects Root's commitment to addressing customer concerns effectively. However, it is important to note that Root's home insurance is a newer offering, and specific details about coverage and availability may vary by state.
Overall, Root's homeowners insurance provides protection for homeowners and their belongings, with the convenience of managing everything through the Root mobile app. The company's dedication to customer satisfaction and unique features, such as bundling discounts and roadside assistance, make it a competitive option in the home insurance market.
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Discount factors include safe driver, usage-based, and bundling discounts
Root Insurance offers various discounts to its customers, including safe driver, usage-based, and bundling discounts.
Safe driver discounts are a significant feature of Root Insurance. The company offers savings of up to $900 per year for good drivers. Root Insurance primarily bases its rates on how individual drivers handle day-to-day experiences on the road. It uses data and technology to assess driving behaviour and reward safe driving habits. Root Insurance's safe driver discounts are built into the quote, ensuring customers receive the best rate possible.
Usage-based discounts are also available from Root Insurance. Typically, insurance companies offer these discounts by installing a tracking device in the vehicle to record driving data. Root Insurance offers a more convenient option by using a mobile app to measure driving behaviour over a few weeks. This information is then used to determine a discount of up to 30% on auto insurance premiums.
Bundling discounts are another way for Root Insurance customers to save money. By bundling multiple insurance policies, such as car insurance with renters or homeowners insurance, customers can unlock discounts and lower their overall insurance costs.
Root Insurance aims to simplify the process of obtaining insurance discounts. Their quotes already include built-in discounts, so customers don't need to worry about requesting specific discounts or comparing a long list of options. Root Insurance focuses on offering competitive rates and rewarding good drivers through its safe driver and usage-based discount programs.
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Frequently asked questions
Yes, Root offers homeowners insurance through its partner company, Homesite Group Incorporated.
You can get a quote for Root homeowners insurance by visiting the website or using the Root mobile app.
Root homeowners insurance offers easy payment setup, custom quoting, and the ability to build an initial plan in the Root app. Root has also seen a remarkable improvement in customer satisfaction, achieving perfect NAIC complaint indexes in 2021, 2022 and 2023.
