Jane Dotson
Sprint Complete, formerly known as Total Equipment Protection (TEP), is a service offered by Sprint that provides customers with worry-free wireless protection and repair services. For a monthly cost ranging from $9 to $17, customers can avail of benefits such as $29 screen repair, unlimited cloud storage, password protection, next-day replacement, and smart home consultations. However, it is important to note that Sprint Complete does not cover all devices, and there have been complaints about the inconsistency of their insurance and repair services.
| Characteristics | Values |
|---|---|
| Name of the program | Sprint Complete |
| Cost of screen repair | $29 |
| Other benefits | Unlimited cloud storage, password protection, next-day replacement, and smart home consults |
| Monthly cost | $9 to $17, based on the device |
| Sign-up period | Within 30 days of phone activation or upgrade |
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Sprint Complete
The program replaces Sprint's Total Equipment Protection (TEP) program and is available within 30 days of phone activation or upgrade.
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$29 screen repair
In 2018, Sprint announced the launch of Sprint Complete, an exclusive program that offers $29 screen repair for select Sprint phones, tablets, and smartwatches. The monthly cost of Sprint Complete ranges from $9 to $17, depending on the device, and sign-up is available within 30 days of phone activation or upgrade.
Sprint Complete is an affordable suite of benefits that provides protection against accidental damage. In addition to $29 screen repair, the program includes unlimited cloud storage, password protection, next-day replacement, and smart home consultations.
Sprint has one of the largest in-store repair networks among major U.S. carriers, with 450 Sprint repair stores and 260 Apple stores for Apple Care Service. They offer various repair options, including in-store, on-site, and mail-in repairs (for select models).
While Sprint Complete offers $29 screen repair, it is important to note that this may not apply to all devices. For example, one user mentioned that the $29 cracked screen repair did not apply to the Note 9 at the time of their post.
It is always recommended to check with Sprint or refer to their website for the most up-to-date information regarding their screen repair services and device compatibility.
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In-store repair
Sprint has a large in-store repair network, with 450 Sprint repair stores and 260 Apple stores for Apple Care Service. They offer various repair options, including in-store, on-site, and mail-in repairs (for select models only). Sprint is also the only major carrier to use manufacturer-certified parts in all repairs.
It's important to note that Sprint Complete is powered by Asurion, Sprint's trusted partner for protection and support. However, some customers have expressed frustration with the inconsistency of their insurance and repairs for different phones. There may be specific models or types of phones that are not covered by Sprint Complete's $29 screen repair service.
While Sprint does offer in-store repair services, it is always a good idea to check with your local Sprint store to confirm the availability and cost of screen repairs, especially if you do not have insurance or Sprint Complete coverage.
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On-site repair
Sprint Complete offers worry-free wireless protection, with features such as $29 screen repair, unlimited cloud storage, password protection, next-day replacement, and smart home consultations. It is worth noting that this program is powered by Asurion, Sprint's trusted partner for protection and support.
While Sprint does offer on-site repair services, it is important to note that the availability and eligibility for on-site repair may vary depending on your device and location. Therefore, it is recommended to contact Sprint directly or visit their website to confirm if on-site repair is an option for your specific device and location.
Additionally, it is worth considering that some customers have expressed dissatisfaction with Sprint's repair services, particularly regarding the inconsistency in the devices they are willing to fix. There have been reports of certain devices being excluded from the $29 screen repair offer, leading to frustration among long-time customers.
Overall, Sprint's on-site repair service is part of their comprehensive protection program, Sprint Complete, which offers various benefits to enhance the customer experience. However, it is always advisable to review the terms and conditions of any protection plan to ensure it meets your specific needs and expectations.
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Mail-in repair
Sprint Complete is an exclusive program that offers worry-free wireless protection with enhanced service and repair and personalized, on-demand tech support. It includes $29 screen repair, unlimited cloud storage, password protection, next-day replacement, and smart home consultations. It is available for select Sprint phones, tablets, and smartwatches. The monthly cost ranges from $9 to $17, depending on the device.
Sprint offers the most repair options, including in-store repair, on-site repair, and mail-in repair (for select models only). It is also the only major carrier to use manufacturer-certified parts in all repairs.
To file a claim for mail-in repair, you can visit Phoneclaim.com. You can also refer to the Sprint Complete program page for more information. It is important to note that Sprint Complete is powered by Asurion, Sprint's trusted partner for protection and support.
While Sprint Complete offers screen repair for $29, it is important to note that this may not apply to all devices. There have been reports of inconsistencies in the coverage provided for different phone models. Some customers have expressed frustration over the selective nature of the screen repair policy, with specific models being excluded from the $29 repair option.
In addition to the mail-in repair option offered by Sprint Complete, there are alternative ways to address a cracked phone screen. One option is to repair the device yourself, especially for the back glass, as it can be cheaper and easier to fix. Another option is to explore other insurance plans or protection programs offered by the device manufacturer or other carriers. It is worth comparing different plans to find one that better suits your needs and offers more consistent coverage for screen repairs.
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Frequently asked questions
It is unclear whether Sprint fixes phone screens with no insurance. However, Sprint Complete, which is powered by Asurion, offers \$29 screen repair coverage for select smartphones, tablets, and smartwatches.
Sprint charges \$29 for screen repair if you have Sprint Complete coverage.
The monthly cost of Sprint Complete ranges from \$9 to \$17, depending on the device.
Sprint Complete offers unlimited cloud storage, password protection, next-day replacement, and smart home consults.
Sign-up for Sprint Complete is available within 30 days of phone activation or upgrade.
