U.S.Aa. Auto Insurance: Are The Rates Really Competitive?

USAA offers insurance to active military members, veterans, and their families. It is the fifth-largest auto insurer in the US and has been rated the best for military members and veterans. USAA insurance has been praised for its superb prices for most driver types, its understanding of the military community, and its high customer satisfaction ratings.

USAA has been rated the No. 1 insurance company in terms of customer service, claims handling, and discounts. It has the lowest sample premium overall among the companies researched and is rated No. 1 in the cheapest car insurance companies category.

USAA offers a wide variety of car insurance discounts, including bundling and saving, military on-base, good student, clean driving record, safe driver, defensive driver training, newer vehicle, anti-theft devices, deployment/storing, driving less, loyal member, multi-vehicle, and MyUSAA Legacy discounts.

USAA also offers rideshare insurance, accident forgiveness, and new car replacement coverage.

USAA's insurance rates are often cheaper than the national average

USAA's rates for female and male senior drivers are the lowest among insurers and are hundreds of dollars cheaper than the national average. The company also has the lowest sample rates for both female and male young adult drivers, averaging hundreds of dollars less than the national average.

USAA is also the cheapest option for 35-year-old male and female drivers compared to the national average and all other insurers. The company's rates for drivers with a speeding ticket are hundreds of dollars cheaper than the national average.

USAA has a stellar customer service reputation

USAA's customer service reputation is further bolstered by its high scores in the J.D. Power 2024 U.S. Insurance Shopping Study, where it received a score of 711 out of a possible 1,000 points, the second-highest score in the study. In the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, USAA tied for third overall with a score of 900.

USAA's customer service is also reflected in its customer loyalty, with 89% of survey respondents noting they were either likely or very likely to renew their policies with USAA. 87% said they were either likely or very likely to recommend USAA to someone looking for auto insurance.

USAA offers a wide range of add-on coverages and discount opportunities

USAA also provides the following policy endorsements:

• Personal umbrella policy
• Flood insurance
• Valuable personal property (VPP) policy
• Computer coverage
• Cell phone coverage

In addition, USAA offers bundling and saving discounts, protective device credits, claims-free discounts, connected home discounts, loyalty savings discounts, and multi-policy discounts.

USAA is the fifth-largest auto insurer in the U.S

USAA has consistently received high ratings for its customer service and claims handling. In J.D. Power's 2024 U.S. Insurance Shopping Study, USAA received 711 out of 1,000 possible points, ranking second highest in the study. Similarly, in the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, USAA tied for third place with a score of 900.

When it comes to pricing, USAA offers some of the most competitive rates in the industry. According to data from Quadrant Information Services, USAA's average annual rate for full coverage is $1,054, which is significantly lower than the national average of $1,730. USAA also has lower rates for drivers with a history of speeding tickets, accidents, or DUIs.

In addition to its low rates, USAA provides a range of discounts to its policyholders. These include discounts for bundling policies, having a clean driving record, being a good student, and more.

USAA's SafePilot™ telematics insurance app is another feature that sets it apart. The app tracks driving habits and offers discounts of up to 30% based on safe driving behaviour.

Overall, USAA's combination of low rates, high customer satisfaction, and comprehensive coverage options make it a top choice for those who are eligible.

USAA is only available to active military, veterans and their families

USAA is a member-owned insurance and financial services company that serves military service members and their families. It was founded in 1922 by 25 Army officers who wanted to insure each other's vehicles. Today, it has over 13 million members and is a Fortune 500 company with more than $200 billion in assets.

USAA offers its services to current and former members of the military and their families. This includes:

• Active-duty military members of the US Army, Navy, Air Force, Marines, Coast Guard, National Guard, and Reserves.
• Veterans who have retired or been honourably discharged from the US military.
• Pre-commissioned officers such as cadets and midshipmen at US service academies, in advanced ROTC or on ROTC scholarship, and officer candidates within 24 months of commissioning.
• Spouses of USAA members.
• Widows, widowers, and unmarried former spouses of USAA members who had USAA auto or property insurance while married.
• Children of USAA members.

USAA is known for its cheap rates and great customer service. It offers a wide range of insurance products, including auto insurance, homeowner's insurance, life insurance, renter's insurance, and more. In addition to insurance, USAA also provides banking services such as checking and savings accounts, credit cards, mortgages, auto loans, and investment services.

Frequently asked questions