Paul Sanchez
Xfinity Mobile Care, formerly the Xfinity Mobile Protection Plan, is a device protection plan that offers coverage for loss, theft, and damage. The plan covers Apple and Android smartphones and tablet devices with active lines of Xfinity Mobile service. The cost of the plan is based on the device's make and model, with rates ranging from \$9 to \$19 per month, plus applicable taxes. The plan includes unlimited free screen repairs and early upgrades, providing peace of mind and avoiding costly expenses.
| Characteristics | Values |
|---|---|
| Name of the insurance plan | Xfinity Mobile Care |
| Formerly known as | Xfinity Mobile Protection Plan |
| Cost | $9, $15, $17, or $19, plus applicable tax, per device, depending on the device |
| Coverage | Damage, loss, and theft |
| Devices covered | Apple and Android smartphone and tablet devices associated with active lines of Xfinity Mobile service |
| Accessories covered | Standard battery, standard charger, SIM, and accessories included in the original device packaging |
| Other benefits | Unlimited free screen-only and eligible back glass repair at Assurant-authorized repair centers; early upgrades |
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What You'll Learn
Xfinity Mobile Care offers coverage for loss, damage and theft
Xfinity Mobile Care, formerly the Xfinity Mobile Protection Plan, is a device protection plan that covers loss, damage, and theft. It is available to customers who purchase Apple and Android smartphone and tablet devices with active lines of Xfinity Mobile service. The plan must be added within 30 days of purchasing a new device, and coverage ceases if the line of service is deactivated.
Xfinity Mobile Care covers the device, standard battery, standard charger, and SIM card (if applicable). Original device packaging accessories, such as a stylus pen, are also covered if they are damaged in an incident that affects the device. The plan also includes unlimited free screen-only and eligible back glass repair at Assurant-authorized repair centers, though these repairs may be subject to service fees and deductibles.
Service fees and deductibles are based on the type of approved claim and device group, with rates determined by the device make and model, and retail prices set by manufacturers. Early upgrades are available if 50% of the total device price has been paid, and the customer must be current with their scheduled Device Payment Plan payments and wireless service payment. A trade-in of an eligible device in good working order is also required for an early upgrade.
In the event of accidental damage, malfunction, loss, or theft, customers can file a claim 24/7 using the Xfinity Mobile Care by Assurant app or by calling 1-855-884-9771. The monthly cost of the plan varies depending on the device, ranging from $9 to $19 plus tax per device.
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The cost of the plan depends on the device's make and model
Xfinity Mobile Care, formerly the Xfinity Mobile Protection Plan, is a device protection plan that covers Apple and Android smartphone and tablet devices associated with active lines of Xfinity Mobile service. The cost of the plan depends on the device's make and model, as well as the retail prices determined by manufacturers. The monthly cost can range from $9 to $19 per device, plus applicable tax, depending on the device.
The plan offers damage, loss, and theft coverage for your device, standard battery, standard charger, and SIM card (if applicable). It also covers accessories included in the original device packaging, such as a stylus pen, in case of an incident affecting both the device and the accessory.
Xfinity Mobile Care provides peace of mind for a flat fee per month. It includes unlimited free screen-only and eligible back glass repair at Assurant-authorized repair centers. Additionally, early upgrades are available if you have paid off 50% of the total device price and are current with your scheduled Device Payment Plan payments and wireless service payments.
It is worth noting that service fees and deductibles apply per approved claim and are based on the type of claim and device group. The plan also requires that you trade in an eligible device in good working order to upgrade.
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The plan covers Apple and Android smartphones and tablets
Xfinity Mobile Care is a device protection plan that covers Apple and Android smartphones and tablets. The plan offers peace of mind for a flat monthly fee, helping you solve technical issues and optimising device performance. It covers accidental damage, loss, theft, and malfunction, with rates based on the device make and model, and the retail price determined by the manufacturer.
Xfinity Mobile Care provides unlimited free screen-only and eligible back glass repairs at Assurant-authorised repair centres. You can also get early upgrades if you've paid off 50% of the total device price and are current with your scheduled device payment plan payments and wireless service payment. To get an early upgrade, you'll also need to trade in an eligible device in good working order.
The plan covers your device, standard battery, standard charger, and SIM (if applicable). Accessories included in the original device packaging, such as a stylus pen, are also covered if there is an incident that affects both the device and the accessory simultaneously.
Xfinity Mobile Care must be added within 30 days of purchasing a new device, and the monthly cost is $9, $15, $17, or $19, plus tax, per device, depending on the device. You can file a claim 24/7 using the Xfinity Mobile Care by Assurant app or by calling their support line.
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The plan covers the device, battery, charger and SIM
Xfinity Mobile Care, formerly the Xfinity Mobile Protection Plan, is a device protection plan that covers the device, its standard battery, standard charger, and SIM card (if applicable). This insurance plan is available to customers who purchase Apple and Android smartphone and tablet devices with active lines of Xfinity Mobile service. The plan does not cover deactivated devices.
The Xfinity Mobile Care plan offers peace of mind for a flat fee per month, with rates based on the device's make and model, and the retail price determined by the manufacturer. The monthly cost is $9, $15, $17, or $19, plus applicable tax, per device, depending on the device's value. This insurance plan covers accidental damage, malfunction, loss, or theft of the device.
Xfinity Mobile Care also provides unlimited free screen-only and eligible back glass repair at Assurant-authorized repair centers when available. Early upgrades are also included in the plan. To be eligible for an early upgrade, the customer must have paid off 50% of the total device price and be current with their scheduled Device Payment Plan payments and wireless service payments.
Additionally, the plan covers accessories that came with the original device packaging, such as a stylus pen, if they are damaged in an incident that also affects the device. This comprehensive plan ensures that customers can get their devices and accessories repaired or replaced without incurring costly expenses.
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The monthly cost is $9, $15, $17 or $19 per device
Xfinity Mobile Care, formerly the Xfinity Mobile Protection Plan, is a device protection plan that covers Apple and Android smartphone and tablet devices associated with active lines of Xfinity Mobile service. The plan covers accidental damage, loss, theft, and technical issues. It also includes unlimited free screen-only and eligible back glass repair at Assurant-authorized repair centres.
The monthly cost of Xfinity Mobile Care ranges from $9 to $19 per device, depending on the device's make, model, and retail price. The specific tiers are $9, $15, $17, or $19, plus applicable tax. This pricing structure was introduced in 2024, with some customers reporting an increase in their monthly bills as a result.
Xfinity Mobile Care rates are based on the device's value, with higher-priced devices falling into the higher-priced tiers. The plan can be added within 30 days of purchasing a new device, and it is also available for devices brought to Xfinity Mobile from other carriers.
It is worth noting that Xfinity Mobile Care is optional and separate from the standard Xfinity Mobile service. The cost of the plan is in addition to the monthly device and service plan charges. Customers should also be aware that service fees and deductibles apply per approved claim and are based on the type of claim and device group.
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Frequently asked questions
Xfinity Mobile offers a device protection plan called Xfinity Mobile Care, which covers accidental damage, loss, theft, and technical issues. This plan is available for Apple and Android smartphone and tablet devices associated with active lines of Xfinity Mobile service.
The cost of Xfinity Mobile Care depends on the device's make and model, with rates ranging from $9 to $19 per month, plus applicable taxes.
You can file a claim 24/7 using the Xfinity Mobile Care by Assurant app or by calling their customer service line at 1-855-884-9771.
