Haven Insurance is a privately-owned insurance company that provides both short-term and annual insurance policies for motor and home insurance. Haven Taxi Insurance is one of their leading products, which includes cover for private hire and public hire taxi drivers. Haven Insurance was established in 2002 and is based in Gibraltar, making it one of the few motor insurance firms with its main office outside the UK. Their policies comply with both UK and EU standards, and they specialize in providing cover for those who struggle to find insurance elsewhere. Haven offers a range of policy options, including comprehensive, third-party fire and theft, and temporary cover. In addition to taxi insurance, they also offer fleet, commercial vehicle, learner driver, and household insurance policies.
Characteristics | Values |
---|---|
Type of Insurance | Private Hire Insurance |
Company | Haven Insurance |
Type of Company | Motor and Home Insurance |
Location | Gibraltar |
Type of Policies | 7 different categories |
Policy Examples | Private cars for social, pleasure and domestic use; Taxi policies; Motor Trade road risk cover; Fleet policies; Commercial vehicle policies; Learner Driver policies; Household cover |
Add-ons | Breakdown cover, legal expenses cover, and personal accident cover |
Payment Options | Annual or temporary |
What You'll Learn
Haven's taxi insurance for private hire vehicles
Havens Taxi Insurance for Private Hire Vehicles
Haven Insurance is a privately-owned insurance company that provides policies for drivers who are having difficulty finding insurance that fits their needs. The company was established in 2002 and is based in Gibraltar, with its main office in Ocean Village, Gibraltar. Haven offers both short-term and annual insurance policies, including specialist motor insurance.
Taxi Insurance Policies
Haven's taxi insurance is designed for both private hire and public hire taxi drivers. The company offers a range of policy options, including:
- Annual or temporary billing
- Third-party, fire, and theft coverage
- Comprehensive coverage
- Medical expense coverage for passengers up to £100 each per incident (up to a maximum of £400 per incident)
- Loss or damage to the vehicle caused by fire, lightning, explosion, theft, or attempted theft
- Windscreen and window repair or replacement (if selected)
Benefits of Haven's Taxi Insurance
Haven's taxi insurance stands out due to its flexibility and inclusivity. The company provides insurance for drivers who may have difficulty finding coverage elsewhere, including those with adverse claim records or motoring convictions. Haven also offers a range of policy options to suit different needs, such as short-term and temporary policies. Additionally, their policies are compliant with both UK and EU Solvency II standards.
Customer Experience
Haven Insurance has received mixed reviews from customers, with an average rating between 3 and 4 stars. While some customers have praised their customer service and pricing, others have criticised the difficulty in obtaining quotes. However, it's important to note that these reviews may not be indicative of everyone's experience, and Haven may offer the most affordable option for certain individuals.
Contacting Haven Insurance
To get a quote or discuss policy options, interested individuals can contact Haven Insurance through their website or by phone. The company's headquarters in Ocean Village, Gibraltar, is also open for business. Haven provides a dedicated email address and phone number for complaints, ensuring a smooth process for customers who have concerns.
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Annual and short-term policies
Haven Insurance is a privately-owned insurance company that provides both short-term and annual policies. Haven's short-term and annual policies are designed to meet a wide range of insurance requirements, including for those who have difficulty obtaining insurance elsewhere.
Haven offers seven different categories of policies, including private cars for social, pleasure, and domestic uses, as well as vehicles that must have a telemetric device. They also offer temporary and short-term policies, with levels of cover including comprehensive, third-party fire and theft, and third-party only.
In addition to standard car insurance, Haven also provides specialist cover for taxis, including both private hire and public taxis. These policies can be billed annually or as temporary cover. Haven's taxi insurance includes cover for third-party vehicles or property up to £20 million, as well as unlimited compensation for death or injury. It also includes medical expenses for passengers up to £100 each, with a maximum of £400 per incident.
Haven's short-term and annual policies offer flexibility for customers, ensuring they can find the right cover to meet their needs. With a range of policy options and add-ons available, customers can tailor their insurance to their specific requirements.
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Cover for vehicles hired out on credit
Haven Insurance provides specialist motor insurance for both individuals and businesses. While it is unclear whether Haven Insurance offers cover for vehicles hired out on credit, it does offer private and public hire motor insurance.
Hired and non-owned auto insurance (HNOA) is a type of small business insurance that covers any vehicle rented, leased, or borrowed for commercial purposes. This includes employees' cars used for work purposes. HNOA acts as a form of liability insurance, protecting businesses financially if an employee is responsible for an accident that results in injury, death, or property damage.
HNOA provides two types of coverage: bodily injury liability coverage and property damage liability coverage. Bodily injury liability coverage pays for the cost of treating another person's injuries caused by an employee, as well as legal expenses if the business is sued. Property damage liability coverage compensates another person for damage and losses they incur due to a collision caused by an employee.
HNOA insurance is typically purchased as a rider or endorsement for commercial auto or general liability insurance, or as part of a business owner's policy. It is worth noting that HNOA does not cover accidents that occur during commutes or personal errands during work hours, nor does it cover physical damage to the non-owned vehicle.
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Haven's Gibraltar headquarters
Haven Insurance is a privately-owned insurance company that provides specialist motor and home insurance. They began operating in 2002, and their policies comply with both UK and EU Solvency II standards. Haven is one of the few motor insurance firms with its main office in Gibraltar. Its headquarters is located at No.1 Grand Ocean Plaza, Ocean Village, Gibraltar.
Haven provides both short-term and annual insurance policies, including car, home, and private hire insurance. Their car insurance policies cover a range of needs, from comprehensive to third-party fire and theft, as well as learner driver policies. They also offer a range of add-on products, such as breakdown cover, legal expenses, and personal accident cover.
Haven's private hire insurance is designed for taxi drivers, offering both annual and temporary policies. Their taxi fleet insurance covers private and public hire vehicles, as well as courier and credit hire services. The company also provides commercial vehicle policies and household cover for both occupied and unoccupied buildings.
Haven Insurance can be contacted via email or phone, and their headquarters in Gibraltar is open for business. They also have a dedicated email address for complaints. The company underwrites its own policies and also underwrites policies for brokers such as Acorn Insurance.
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Haven's customer service
Havens Customer Service
Haven Insurance is a privately-owned insurance company that provides both home and vehicle insurance policies. The company was established in 2002 and is based in Gibraltar, with its main office in Ocean Village. Haven offers a range of insurance products, including car, taxi, fleet, and commercial vehicle policies.
Haven Insurance has received mixed reviews from customers, with an average rating between 3 and 4 stars on Trustpilot. While some customers have praised their customer service and pricing, others have criticised the difficulty in obtaining a quote. However, it's important to note that these reviews may not be indicative of the overall experience of Haven customers, and the company does enjoy a good reputation for its 24/7 claims handling service.
For policyholders, Haven recommends contacting your broker directly to discuss your policy, payments, or make amendments. The company's website also has a Claims section to assist with ongoing or new claims.
In addition to their own insurance products, Haven also underwrites policies for brokers such as Acorn Insurance Services Limited, which specialises in private and public hire motor insurance. Acorn has been in the industry since 1980 and is authorised by the Financial Services Authority. They offer competitive terms for taxis, mini buses, MPVs, and coaches, and accept drivers with adverse claim records or motoring convictions.
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Frequently asked questions
Haven Insurance is a privately-owned insurance company that provides both home and vehicle insurance policies. Their private hire insurance is aimed at taxi drivers.
Haven's taxi insurance covers third-party claims (up to £20 million), compensation for death or injury (unlimited), medical expenses for passengers (£100 per person, up to £400 per incident), loss or damage to the vehicle caused by fire, lightning, explosion, theft or attempted theft, and windscreen and window repair or replacement if selected.
You can renew your Haven Private Hire Insurance policy by contacting your broker directly.
Haven offers both short-term and annual insurance policies, with monthly or annual payment options.
Haven Insurance's headquarters is located in Ocean Village, Gibraltar. They also have a general email account ([email protected]) and a phone number, which can be found on their website.